Rue de la Navigation 27, Paquis, 1201 Geneva, Switzerland
#18 of 108 hotels in Geneva
Guests' ChoiceBased on 1356 hotel reviews
8.7Cleanliness
9.1
Comfort
9.1
Location
8.9
Facilities
8.6
Staff
9.1
Value for money
8.3
Free WiFi
9.1
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Aurelia
LuxembourgThe only (small) negative point was the slight smell / stale air in the hallways and the room. It shows that the building is older.
The hotel has a parking (indoor and outdoor) that you can book additionally. This is particularly useful considering that your stay comes with a free Geneva transport card, that allows you to use all public transport. The room was nice and cosy, even though we obviously didn't spend much time in it. (Kettle and instant coffee as well as mugs were in the room). Breakfast was served in the form of a buffet with warm options: f.ex. scrambled eggs, sausages, beans, rice and cold options f.ex. bread, musli, etc. The hotel also offers its very own mango lassi (it's a drink made from mainly yogurt and mango). Very delicious and highly recommended.
Stayed in August 2025
Reviewed: 25 August 2025
Oana
RomaniaIt was a great experience
The hotel is very well positioned towards the center and the lake. We received a free transport card from the hotel (by boat, by public transport and by train throughout the canton) for the entire duration of our stay. Impeccable cleanliness, rich breakfast, with many choices, a particularly beautiful room, very friendly staff. In short, everything is perfect
Stayed in August 2025
Reviewed: 25 August 2025
Nicholas
United KingdomNothing.
Very comfortable room and bed, breakfast was delicious with plenty of choice. The hotel and our room were spotlessly clean. Great quality bedding. Everything in the room had been thought of.
Stayed in August 2025
Reviewed: 18 August 2025
Janet
United StatesNo views from windows.
Beautiful hotel with great amenities. Had a mini-kitchenette in the room along with a lot of great features. Very quiet. Close to train station and lake.
Stayed in August 2025
Reviewed: 18 August 2025
Helen
United KingdomBreakfast looked poor but it wasn’t a problem we decided to go out to a cafe
Close to lake, park and tram. Welcoming and friendly
Stayed in August 2025
Reviewed: 17 August 2025
Roberto
SwitzerlandDifficult to say, the only thing that could have made it even better is a bottle of free water in the room
Hotel and especially staff. The night guard helped me so kindly even if it was so late
Stayed in August 2025
Reviewed: 14 August 2025
Adam
United KingdomPerhaps a little dated and in need of some modernisation
Clean and pleasant hotel in good proximity to central station and airport.
Stayed in August 2025
Reviewed: 13 August 2025
Rosslyn
United KingdomElegant and big rooms.
Stayed in July 2025
Reviewed: 12 August 2025
Mehdi
FranceParking is not included in the price
Good for the price. Good location
Stayed in June 2025
Reviewed: 6 August 2025
Joanne
United KingdomNothing
Location was fantastic, easy walk to transport and sights. Friendly, helpful staff.
Stayed in August 2025
Reviewed: 6 August 2025
Andrew
United KingdomView from Bedroom. Work nearby
Location and room facilities
Stayed in July 2025
Reviewed: 5 August 2025
Lolo
KuwaitThe cleaning and the size of the rooms and the staff very friendly
Stayed in August 2025
Reviewed: 4 August 2025
Cohava
IsraelWeak current in bathtub.
excellent staff, helpfull and kind, especially Ms. Yulia. good breakfast. good location.
Stayed in August 2025
Reviewed: 2 August 2025
Ahmad
QatarNA
Location, cleanliness and staff
Stayed in July 2025
Reviewed: 31 July 2025
Michael
United KingdomComfortable hotel in good location. Friendly staff on reception.
Stayed in July 2025
Reviewed: 29 July 2025
Nikola
CroatiaWe didn't have breakfast because it is a bit too expensive.
Nice and well equipped room. Definitely above expectations for a 3* hotel. Very friendly staff. Good location, close to train station, bars, restaurants and shops. 15 min walk to city centre.
Stayed in July 2025
Reviewed: 28 July 2025
Lynne
United KingdomShower cubicle a little compact.
Warm & friendly welcome from reception & breakfast staff, lovely room with comfortable bed, tasty breakfast, 10 min walk from railway station, free travel card provided allowing use of trains, buses, trams & water taxi across Lake during our stay.
Stayed in July 2025
Reviewed: 26 July 2025
Karen
United StatesBeautiful historical hotel in a great location close to public transportation and downtown neighborhoods.
Stayed in July 2025
Reviewed: 25 July 2025
John
AustriaGreat location in Geneva, very nice staff and comfortable rooms.
Stayed in July 2025
Reviewed: 24 July 2025
Linda
CanadaOne of the female staff was not all welcoming.
My parents loved their stay at Kipling. Location is excellent (near the train station and easy access to the airport - the hotel provides a free transit pass !) Hotel was clean and room had everything needed. They were able to check in right away which was very appreciated. The young lady who welcomed them/checked them was very nice but the other female staff who worked later that evening was so cold!! Didn't even bother greeting them!
Stayed in July 2025
Reviewed: 23 July 2025
Nafiisah
United KingdomGreat location near the train station and the lake. Nice and spacious room although a bit dated. Good amenities
Stayed in July 2025
Reviewed: 23 July 2025
Arkan
JordanThe staff were great and very helpful. Special thanks to all them specially Adil. 5 minutes walk from the train station.
Stayed in June 2025
Reviewed: 21 July 2025
Karen
United KingdomThe continental ("express") breakfast was awful. 1 mini croissant, I mini pain au chocolat, a cup of machine coffee and a glass of juice for CHF 9.50. There are far nicer breakfasts to be had just a few minutes walk away.
Great location, very friendly and helpful staff, and a clean and comfortable room. We enjoyed our stay, and would definitely stay there again
Stayed in July 2025
Reviewed: 21 July 2025
Amy
United StatesThe hotel was perfect for my family. Easy walking distance from the main train station and bus station for day trips. There were many international restaurants in the area too. Easy walk to Lake Geneva. The front desk staff was very polite and accessible to give directions and help with day trip planning.
Stayed in July 2025
Contrexéville, France
Lourdes, France
Jeffersonville, USA
Kota Kinabalu, Malaysia
Ehden, Lebanon
Birštonas, Lithuania
Mikulov, Czech Republic
Baião, Portugal
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content