Reviews of Kongress Hotel Davos 4 stars

perfect staff, perfect place to stay. I will come back 100%

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The receptionists were so helpful, the receptionist man yesterday offered us great view and we appreciated that

Location

Coffe machine inside the room chargeable and tea bag also!

I really enjoyed several things during my stay at the hotel: • The reception staff were very welcoming and cooperative. • The location is convenient and close to many services. • The size of the Superior Room was excellent. • The parking facility was very useful. • The room had a beautiful view.

There were a few things I did not like about the hotel: • The shower handle was very weak, and it was difficult to balance hot and cold water to get a suitable temperature. • The carpet in the room was not properly clean. • The kettle did not work well. • The tea and coffee in the room were not complimentary. • The parking was expensive. • There was no air conditioning in the room.

- The hotel is well located and central - The room was extremely clean and aesthetically pleasing - The bed was extremely comfortable

- The staff weren’t very friendly - I was not placed in the Deluxe Room with Mountain views that I booked and paid for, I was very tired after a long drive from Italy and as was my puppy (who had already bounded happily into the room). Therefore I mentioned it in the morning, only to be told, I should’ve said something the evening as the hotel was not fully booked they could’ve changed my room. As far as I was concerned the staff should’ve done their job correctly and allocated me the room I clearly booked and paid for! - I didn’t want any compensation, but the way I was spoken to by the staff member in the morning was out of line! - The other thing is if you arrive later than 6.00pm, don’t let them tell you you there is no parking near by in order to upsell you their own parking, the parking next door is closer than their own for a fraction of the price! You can stay overnight for free until 8.00am when it then is paid per hour for max of two hours.

The view

nothing

Location

Expensive, price did not incl breakfast although Booking web page showed it does.

I liked everything about the hotel absolutely perfect

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Friendly staff Good size room with mountain view

Very good service and very affordable pricing for switzerland. Staff deals very professional with request. Something was wrong with my room and staff immediately offered new room, voucher and manager came by personally in the morning again to explain and discuss the situation.

comfy bed, clean room

staff was a bit cold, poor choice of restaurants around the property lack of a kettle in the room for coffee/tea and other amenities such as hair conditioner

Location was great.

The room wasn't what we have booked and gave the feeling of staying in a dark bunker. Room wasn't cleaned and arranged and even I have asked the room cleaning to change the battery on the remote controller for the TV, nobody did the job as expected from a 4 Star hotel. Very disappointing!!!