Comentários de Boutique Hotel Krone 3 estrelas

Hello Tina Thank you very much for your positive review! We are very pleased that you were satisfied with your stay with us. It is always our goal to offer our guests the best possible service and a pleasant experience. Your kind words are a great motivation and confirmation of our efforts. It is great to hear that our team provided you with excellent service and that you were completely satisfied with our hotel/restaurant/service. We will pass on your praise to our staff as they are instrumental in ensuring that our guests have a great time. It is important to us that you felt comfortable with us and that we were able to meet your expectations. Thank you again for your kind words and positive review. We would be delighted to welcome you back soon and provide you with another wonderful experience. Kind regards Peggy Achermann Hotel Manager

Hello Tina Thank you very much for your positive review! We are very pleased that you were satisfied with your stay with us. It is always our goal to offer our guests the best possible service and a pleasant experience. Your kind words are … Mostrar mais

Dear Felipe Dear Mr Felipe Thank you for your review and honest feedback regarding the unfriendly staff and cleanliness. We are sincerely sorry to hear that your experience with us was not satisfactory. We would like to apologise for the inconvenience you experienced during your stay. Friendly and courteous service is of paramount importance to us and it is unfortunate that we did not meet your expectations in this regard. We take your comments very seriously and will discuss this with our team immediately to ensure that such incidents do not happen again. Also in terms of cleanliness, our aim is to provide our guests with an immaculate environment. We deeply regret that this was not the case during your stay. We will ensure that our cleaning methods and standards are reviewed to ensure that we maintain impeccable cleanliness in all areas of our hotel. We would appreciate the opportunity to make amends for your experience. We encourage you to contact our management team directly to discuss your concerns further and find possible solutions. We are committed to learning from your comments and improving our service. Once again, we would like to sincerely apologise to you and assure you that we take your feedback very seriously. Your satisfaction is of utmost importance to us and we hope that we will be given the opportunity to provide you with a positive experience in the future Kind regards Peggy Achermann Hotel Manager

Dear Felipe Dear Mr Felipe Thank you for your review and honest feedback regarding the unfriendly staff and cleanliness. We are sincerely sorry to hear that your experience with us was not satisfactory. We would like to apologise for the in… Mostrar mais

Good day Hello Mirela, Wow, thank you so much for the great review! We are thrilled that we were able to exceed your expectations and are already looking forward to your next visit in Winterthur. Thank you for placing your trust in us! Kind regards Peggy Böhme Deputy General Manager

Good day Hello Mirela, Wow, thank you so much for the great review! We are thrilled that we were able to exceed your expectations and are already looking forward to your next visit in Winterthur. Thank you for placing your trust in us! Kin… Mostrar mais