Loved the style (old combined with new)

Stayed in August 2025

It was declared that wi-fi was available. However, there was no wi-fi in the room. I chose the accommodation based on its availability! So it was a false advertisement.

Place

Stayed in April 2025

I’d like more vegetables for the breakfast

Clean, comfortable, friendly, close to slopes and Roland Biathlon Arena

Stayed in February 2025

Didn't have television and we're not too social, but we get it.

Views were excellent.

Stayed in February 2025

Could've done with more pillows and there's no personal temperature control in the rooms so you just open the window when it gets too hot. I get the whole 'no screens no WiFi' thing but I think they just struggled to create a network and went with it. Don't need a TV WiFi would've been nice.

Staff excellent as is the location. Appreciated the free coffee downstairs and croissants in the morning. Place itself is nicely decorated and feels very modern by swiss standards.

Stayed in February 2025

Was at all not prepared for no TV, no wi fi in room but survived :)

Central location, eclectic, nearby bus station

Stayed in January 2025

Just perfect for a short stay.

Stayed in November 2024

There was no wifi in the rooms. Also, the lack of a refrigerator in the rooms was a bit of a problem, especially for hot summer days.

Just next to the bus stop, and also there is a river really close to hotel. The staffs were very kind. There was free coffee, tea and croissant in the lobby. We also loved the bar, since we came across Euro 2024, they had a huge screen for match nights. They also offered us a better room since the hotel was not very full.

Stayed in June 2024

Breakfast was very basic but nice,

Hotel and rooms modern in style but done very nicely, free tea and coffee, bar serves very nice food and beverages.

Stayed in June 2024

Bar downstairs was open late, and you could hear the music after midnight.

Clean and functional Nice coffee and croissant bar for breakfast. Great location by the bus stop.

Stayed in March 2024

Dishwasher was not cleaning properly. A welcome pack would be a great idea with breakfast essentials. Perhaps also some fruit & a bottle of wine, which wouldn’t cost much but would add to the experience. Also, I think a member of staff should show guests to their room or apartment. Staff friendly but a little bit young & unprofessional.

Fantastic location, superb food & different bars/restaurants serving amazing, delicious food within the hotel complex

Stayed in March 2024

The property a getting old and sometimes in the room it stinks. As well I had 2 different rooms (other reservation) and on one of them I was freezing even if the heater was at the highest level. If you wish to have a TV you won’t find any. This is not a big deal but a bit surprising nowadays. As well the WiFi in the room is not working so you need to go to the lobby. If you need to work this is not very comfortable. At the end all those points didn’t make me feel having a bad stay and I would return to the hotel in any case.

The property is very well located, pleasant atmosphere and clean. Breakfast Buffet is very nice and it is very cool to be able to have coffee and tea the entire day for free. The pizza at the bar are one of the best I hate in Switzerland. Beds are very confortable.

Stayed in February 2024

Nothing

Quiet hotel as out-of-season, but a comfortable building, bar and restaurant.

Stayed in November 2023

The ski room needs a little improvement. As soon as you come late from the slopes - all the slots for drying the shoes will most probably be taken.

The location was good - 100m from the ski bus stop. Also there are a lot of restaurants in the walking distance as well as several rental shops. The facilities are well maintained and organized. And in general the hotel is really cosy.

Stayed in January 2024

Nice old building in the center of Lenzerheide. Rooms are well done but showing wear and tear. Feels a bit anonymous and cold. Decent food in the restaurant. Good value for money but seems in need of a refresh.

Stayed in December 2023

The room was very big, clean and also the bathroom was great! The breakfast buffet was excellent. It even had some coconut yoghurt, fresh fruit and oat milk. I very much appreciated this. The parking slot was quite crowded but we found a place for our car. Online check in/out worked very well so everything was uncomplicated and at our convenience.

Stayed in October 2023

Authentic feeling of a hotel in the mountains

Stayed in August 2023

Very convenient location and the room was quiet. Good breakfast and a nice restaurant for dinner. The bar was also great with a good atmosphere. Check-in was friendly. Overall we were happy with our stay.

Stayed in August 2023

Our room would have missed a bedside table and a chair, maybe. And the bathroom was quite old, but clean.

The lounge area in the hotel is great for spending the evening and the location in the center of Lenzerheide is great for starting some hiking trips. The hotel has a restaurant where you can eat dinner, also. The view from the room towards Lenzerhorn is great 😁.

Stayed in August 2023

I think the whole “concept” of no WiFi is just because it would be too expensive to install in this sprawling old building. It just forces you to either use your mobile data in the room or sit in the lobby to go online. It’s definitely a big turn-off for foreign tourists especially. Another big issue was in the Kurhaus Bar, where we ordered 3 pizzas, where one arrived with the wonderful inclusion of a dead, cooked fly. I do appreciate that the staff offered us a free dessert as an apology, which was nice. There were also some coupons for “free” stuff, but they all have very specific requirements. For example: you get a free beer, but can only get it at a specific time from the little street bar and drink it only there. You can’t take it to the Kurhaus Bar, which is literally 5 meters away.

The hotel has an interesting atmosphere and is comfortable. We had booked two single rooms, but decided it would be better to upgrade to an apartment at the last moment, for which the staff helped us quickly and professionally. We chose to not have breakfast included, but there are still free coffee and croissants in the lobby for everyone to enjoy.

Stayed in July 2023

Did not eat breakfast. The food did not look appetizing. Plus no eggs.

Stayed in July 2023

Wifi in the room would've been nice. We managed fine and had decent phone signal, but I don't need a hotel deciding how I spend my time.

This is a funky hotel. It is a grand old building with simple, but nice rooms. The hotel wants to promote social interaction, so there is no wifi or tv in rooms. There is a large lobby with coffee and chairs and pool table. Appeals to a younger clientele. The bar does a great pizza. Nice breakfast buffet. Parking is close by.

Stayed in June 2023

the rooms didn’t have blackout curtains. I had to use a hair clip to try securing the gaps. it wasn’t obvious until we checked in that there was no wifi in the rooms. service is erratic with only one person on duty, despite his best efforts there was occasionally a line of people waiting for service. there were also limited dining options. while there were 3 restaurants on site, one was a bar which only served pizza for dinner and the main salle restaurant was closed for a wedding which left my young son and I with only a tapas restaurant as an option, which really wasn’t idea.

Beautiful building and stylish design spaces. Kurhaus had very spacious rooms, with big balconies (ours had a great view of the mountain) artistically pleasing wall decor, comfortable bedding

Stayed in June 2023

That our stay was a one nighter. :(

Hotel was quiet but then again it was end of May and pretty out of season. I imagine it livens up in the winter, might explain the swing in the foyer... unusual. A large room with comfortable bed. No TV but am not sure whether that is a plus or minus. Great buffet breakfast and proper pizza at the bar in the evening which have a friendly staff. Great lounge with a small library, boardgames and pool table.

Stayed in May 2023