Needs modernisation.

Centrally located

Stayed in August 2025

Spacious apartment that has everything you need. Check in was easy at the hotel and staff were friendly and helpful. Great you can store your luggage there after check out.

Stayed in August 2025

They should not charge city tax for my 9 years old child. Other hotel didn't charge. It is too expensive according to per night.

Overall it was good

Stayed in August 2025

That the spa was not included, it costs 20 CHF.

We came to Zermatt, 3 friends and a dog, and stayed in a studio at La Perla apartments. It was a great room, very big, with a very large bathroom. In a really nice location. We loved this place!

Stayed in August 2025

There was not anything we did not like. We understand Zermatt is an expensive town to stay in and these apartments are good value in comparison to others.

The apartment was very spacious, clean and comfortable, and the self-catering kitchen facilities were a great benefit. The apartments are also located in a quieter part of Zermatt which really suited us.

Stayed in August 2025

It was excellent.the apartment was very neat,clean and big. They have a luggage locker at their partner hotel called alpine resort and spa.the rooms were well equipped with kitchen, drawing room,two balconies with beautiful views, bedroom and a big bathroom with bath tub.the location is superb.

Stayed in August 2025

Charged extra for 4th bed. Unexpected. Also no standing shower for mom with knee issues

Convenient and staff helpful

Stayed in August 2025

Really spacious apartment provided. Great kitchen facilities - fully furnished. Comfortable beds. Was able to store luggage at partner hotel.

Stayed in August 2025

1. Charging ports are not sufficient and are hard to reach (under the night stand and have to kneel on the floor to reach 2. Have to check in and get keys from another location that are staffed

Location Roomy Good kitchen supply

Stayed in August 2025

Beware of additional charges. Extra towels are 40 francs. Pool is 25 francs per person per day. Laundry service is 45 francs. No self serve laundry facilities at hotel or anywhere in Zermatt.

Clean, spacious, comfortable, near train, funicular, and supermarket but away from downtown crowds. Very peaceful.

Stayed in August 2025

It was an apartment, for a good price, and is beautiful

Stayed in August 2025

I received an email regarding the check-in place just the day before my stay, which was too late. It would be better to inform me a bit earlier.

The apartment was marvellous with kitchenette.

Stayed in July 2025

Although the check in at Alpen Resort was clearly signposted, the La Perle Apartments were not too obvious. Could use some better signage to make the entrance clearer.

Great location, apartment was well stocked and conveniently close to Denner. Room was clean and meet our expectations for a short stay, I am sure if I stayed longer this place would have been perfect.

Stayed in July 2025

You have to pick up your key and check out at another building

Everything, including the room and location, was great

Stayed in June 2025

No washing machine

Very comfortable & spacious

Stayed in July 2025

Nothing. A upgrade to the 4 star hotel was such an amazing surprise after a long day of travelling.

We were upgraded to stay in the Alpen Hotel (sister hotel) and were given a large room with self-catering facilities and a balcony overlooking the Matterhorn. They also provided us breakfast every morning, free use of the amazing spa and invited to join for afternoon tea and cake. It was such a wonderful surprise. The staff were so friendly and helpful. We couldn't ask for more.

Stayed in July 2025

Getting old with broken shower screen, upholstery is damaged in dining area. Limited power plugs in bedroom.

Spacious,near to station

Stayed in July 2025

We had to check in at a location several blocks away from the room. I had to walk several blocks in the rain between the building our room was in and the remote check-in location.

Comfortable room.

Stayed in July 2025

Non, literally the best stay i have had in swiss

Spacious, worth the money, complete all from kitchen, front yard, living room etc all perfect. Will definitely repeat again

Stayed in July 2025

Check in process - check in has to be done at Alpen hotel which is quite inconvenient for tourists coming with luggage. This can be improved. Other than this, no complaint.

Superb Swiss chalet type room with ample space and balconies, well equipped kitchen and dining table. It was a memorable stay.

Stayed in July 2025

Spacious and spotless room with everything needed for a comfortable stay. The staff went above and beyond—always helpful and genuinely kind. Smooth check-in and a welcoming atmosphere made it a truly pleasant experience.

Stayed in July 2025

The offer of a discount on parking came the day before arrival. That's too late. I made the reservation a week in advance. The carpet in the living room could do with a cleaning. There was no toilet paper, which we had to buy. The kitchen, which is quite well equipped, is missing a tea kettle.

Location in a quiet part of town. Close to train and bus stops.

Stayed in July 2025

No air conditioning - it was 30C outside and felt the same inside. Pillows far too soft. Bath was dangerously high sided and very difficult to get in and out of. The apartment Wi-Fi was really weak in the main bedroom and kept dropping off.

Great location a short walk from the train station. Friendly staff. Nice spa facilities. Big apartment with two balconies

Stayed in July 2025

Nothing really

Location & the comfortable bed

Stayed in June 2025