Reviews of Landgasthof Riehen Hotel and Restaurant, Basel
Baselstrasse 38, Riehen, 4125 Basel, Switzerland
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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewStaff was nice and helpful, location
Based on the exceptional 8.9 rating by Booking.com I was happy to spend a bit more money to stay here. I selected Breakfast Included but it was an extra charge (20CHF) for minimal buffet. The sound was terrible, any little noise outside the room was very loud. Lightning in the room was very poor, too dark. The connection between the A/C unit and the controller was broken and took a while to figure out how to get it to work.
Dear Guest, thank you for providing us with a review and we are sorry that not all was to your satisfaction. We will certainly review the lighting in the room you stayed in and the offer on our continental breakfast buffet. With regards to the air conditioning system we have just had the entire system serviced and will look into the reason you experienced difficulties with the controller. With kindest regards Team Landgasthof Riehen
Dear Guest, thank you for providing us with a review and we are sorry that not all was to your satisfaction. We will certainly review the lighting in the room you stayed in and the offer on our continental breakfast buffet. With regards t… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewLocation fantastic
It was being renovated which we were not informed about. Sad to not have breakfast included and we were not offered a different room - choice of only one style of room when there were others available
Dear Guest, We are so sorry to read your review and apologise for any inconvenience that was caused to you with regards to the maintenance work carried out to maintain the standard of the property. When alternate rooms are available that our guests wish to stay in we do try our best to accommodate their needs. With kind regards Team Landgasthof Riehen
Dear Guest, We are so sorry to read your review and apologise for any inconvenience that was caused to you with regards to the maintenance work carried out to maintain the standard of the property. When alternate rooms are available that o… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 21 August 2025 · Stayed in May 2025
Verified reviewClean and quite cosy.
Way too expensive for what it offers.
Dear Guests, Thank you for providing us with a review, we endeavour to provide a high level of service and value for money at our hotel. We will review what measures can be taken to ensure our guests feel this. Kind regards Team Landgasthof Riehen
Dear Guests, Thank you for providing us with a review, we endeavour to provide a high level of service and value for money at our hotel. We will review what measures can be taken to ensure our guests feel this. Kind regards Team Landgast… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything was top: friendly staff (the family room we initially booked was too hot without air conditioning so we got 2 double rooms with airco for the same price without even asking), very comfortable rooms, stylish design, perfect breakfast, romantic and very refined dinner outside under the trees, walking distance from the amazing Beyeler foundation.
Nothing really, we were very happy. There was no parking spot available but there was (free) public parking very nearby so this was no issue. There seemed to be some bug in their online registration system when we were there but again this was absolutely not an issue as staff at the reception was exceptionally helpful.
Dear Guests, Thank you so very much for the kind review. We are delighted you enjoyed your stay with us and that you were made to feel comfortable by the team. We have a handful of rooms without air conditioning and whenever possible on these exceptionally hot days we are happy to move guests to our rooms with air conditioning. We hope to have the opportunity to welcome you back. With kindest regards Team Landgasthof Riehen
Dear Guests, Thank you so very much for the kind review. We are delighted you enjoyed your stay with us and that you were made to feel comfortable by the team. We have a handful of rooms without air conditioning and whenever possible on t… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewVery clean and good location
It was advertised as having air conditioning and didn’t!
Dear Guest, Thank you so very much for leaving us with a review, we regret that you did not find your stay comfortable, the majority of our rooms do have air conditioning but unfortunately we have a few that do not, we will ensure that all information is updated to inform customers of this and look for an alternate solution for these handful of rooms. I hope you will consider visiting again. Kind regards Team Landgasthof Riehen
Dear Guest, Thank you so very much for leaving us with a review, we regret that you did not find your stay comfortable, the majority of our rooms do have air conditioning but unfortunately we have a few that do not, we will ensure that all … Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewexcellent breakfast, wonderful service, great connection with the tramway (and free travel pass).
all well
Dear Guest, Thank you so very much for your review and we are so very happy you enjoyed your stay with us and the team met with your service expectations. We hope to have the opportunity to welcome you back. With kind regards Team Landgasthof Riehen
Dear Guest, Thank you so very much for your review and we are so very happy you enjoyed your stay with us and the team met with your service expectations. We hope to have the opportunity to welcome you back. With kind regards Team Landgas… Show more
Reviewed: 3 August 2025 · Stayed in August 2025
Verified reviewThe property is well positioned, tastefully decorated and effectively managed. Drinking water is of the highest quality from a sustainable local source.
The daily cleaning is not always as diligent as expected.
Dear Guest, thank you so very much for taking the time to provide us with a review and we are happy you enjoyed your overall experience. We will review the cleaning per your feedback as it is of the upmost importance to us this is maintained to the highest level. Kind Regards Team Landgasthof Riehen
Dear Guest, thank you so very much for taking the time to provide us with a review and we are happy you enjoyed your overall experience. We will review the cleaning per your feedback as it is of the upmost importance to us this is maintain… Show more
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewConvenient location, good field for the dog to run.
Totally overpriced. Very basic. Not welcoming or nice or even a little luxurious. Expensive. Food from restaurant comes from a package, not fresh. Not recommended at all for this price.
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewLovely people, great location, good room.
Dear Guest, Thank you so very much for providing us with a review and we are very happy the service team met with your expectations. We greatly appreciate you choosing to stay with us and hope to have the opportunity to welcome you back soon. Kindest Regards Team Landgasthof Riehen
Dear Guest, Thank you so very much for providing us with a review and we are very happy the service team met with your expectations. We greatly appreciate you choosing to stay with us and hope to have the opportunity to welcome you back so… Show more
Reviewed: 8 July 2025 · Stayed in June 2025
Verified reviewBeautifully renovated property, all fixtures and fittings were very high quality. Fantastic breakfast. Good location right by tram stop. Good restaurant on site. Excellent shower. Free tea and coffee available in common area. Welcoming staff.
Room was very small. It was rather warm and as usual the bed covering was too hot. The restaurant was expensive although we may have just been getting used to Swiss prices. We were overcharged at the restaurant. It was corrected with apologies but unclear whether this was a genuine mistake.
Dear Guest, Thank you for taking the time to leave us a review and we are pleased that you enjoyed the new renovations. We regret that you found the restaurant expensive, but we make sure that our prices are competitive and good value for money. We assure you that this was an honest mistake and we will review our procedures to ensure that this does not happen again. Kind Regards Team Landgasthof Riehen
Dear Guest, Thank you for taking the time to leave us a review and we are pleased that you enjoyed the new renovations. We regret that you found the restaurant expensive, but we make sure that our prices are competitive and good value for … Show more
Reviewed: 3 July 2025 · Stayed in June 2025
Verified reviewAmazing Staff, everyone was helpful from the reception staff to the hotel restaurant staff. Amazing Hotel. Our stay in the hotel was amazing. The room was big, and comfortable.
No safety deposit box in the room.
Dear Guest, Thank you for taking the time to provide us with a review and we are delighted you enjoyed your stay with us. The addition of a safe in our Studio is something we will absolutely consider actioning. We hope to have the opportunity to welcome you back. With kindest regards Team Landgasthof Riehen
Dear Guest, Thank you for taking the time to provide us with a review and we are delighted you enjoyed your stay with us. The addition of a safe in our Studio is something we will absolutely consider actioning. We hope to have the opportu… Show more
Reviewed: 20 June 2025 · Stayed in May 2025
Verified reviewReviewed: 26 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewA very warm English speaking welcome , reserved parking onsite , comfortable stylish room. Excellent location for both the Fondation Beyeler and the Vitra Campus. We would return .
Relaxed service in the restaurant verged on slow
Dear Guest, Thank you so very much for taking the time to provide us with a review and we are delighted to hear that you enjoyed your stay with us and would consider returning. With regards to service in our restaurant, this will be immediately communicated to our restaurant management team, we always aim to offer efficient service and will review that this is consistently offered in the future. Kind regards Team Landgasthof Riehen
Dear Guest, Thank you so very much for taking the time to provide us with a review and we are delighted to hear that you enjoyed your stay with us and would consider returning. With regards to service in our restaurant, this will be immedi… Show more
Reviewed: 6 May 2025 · Stayed in April 2025
Verified reviewReviewed: 5 May 2025 · Stayed in March 2025
Verified reviewEverything! Location was perfect for our cultural weekend. Our room, amenities, design everything spot on.
Reviewed: 1 May 2025 · Stayed in April 2025
Verified reviewThe trams were audible
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 13 April 2025 · Stayed in March 2025
Verified reviewVery well decorated and wonderful staff
Dear Guest, Thank you for your lovely review. We are so happy that you enjoyed your stay with us, all we can wish is that you have a comfortable and relaxing stay with us. We look forward to welcoming you back again. Yours sincerely, Team Landgasthof Riehen
Dear Guest, Thank you for your lovely review. We are so happy that you enjoyed your stay with us, all we can wish is that you have a comfortable and relaxing stay with us. We look forward to welcoming you back again. Yours sincerely, Team L… Show more
Reviewed: 5 April 2025 · Stayed in January 2025
Verified reviewExcellent option when visiting foundation Beyler which is at walking distance; easy (and free) tram ride to the center. Very good breakfast and helpful friendly staff. Quiet location
Nothing
Dear Guest, Thank you so very much for taking the time to review us. We are so happy you enjoyed your stay with us and hope to be able to welcome you back in the future. With kindest regards Team Landgasthof Riehen