We only stayed one night in two separate rooms. Although our reservation was made well in advance, when we reached, the rooms we were presented did not correspond to our reservation. The reception agent was unpleasant, insisting he had the correct information, until I produced a written copy of our reservation that clearly confirmed our exact room configurations. This episode was disappointing as there was clearly some degree of bad faith on his part, in addition to a less than welcoming attitude in general.

The facilities were excellent, comfortable and squeaky clean rooms. We did not have any meals there as we were there to visit friends in Rolle.

Stayed in July 2025

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Staff was very kind, room was quite clean and the design of the hotel in general was very good.

Stayed in July 2025

More kids items would be nice

Nice breakfast

Stayed in August 2025

Nice room with comfortable beds, good location.

Stayed in July 2025

Very cute hotel with everything what you need, it was clean we had nice breakfast in the room with very affordable prices. There was a balcony and we were impressed with the size of the room :-) It s quiet big. We usually stay at movenpick ouchy but last time the staff there was so rude that we won't go back. Novotel has everything you need and very nice staff the only thing is that you need car to stay there to be very comfortable which we always have. We found our new favorite place. Thank you for the good time Yoav and Lorena

Stayed in June 2025

By early checkout no changed invoice ..even after five calls the situation was still not resolved although every time they said they will correct and send me by mail.

Stayed in July 2025

For a hotel outside the citycenter it’s a real good option. Nice facilities, swimming pool, big garden where children could play, restaurant on the spot.

Stayed in July 2025

The location is not ideal for vacationers - quite far from the city centre and there’s usually traffic. The garden is small, the pool is small (but hey, it exists), and you do hear noise from the nearby street. Also, parking is available, but the charging station is like a Tesla convention - lots of drivers sitting and waiting, which can be annoying. If you drive electric, prepare to queue.

Great surprise! The hotel offers fantastic service, and the cuisine is absolutely worth mentioning. We stayed several nights and enjoyed every single dinner — compliments to the chef, really. The team in the restaurant was also professional and friendly every evening. The overall atmosphere is positive, and the staff seem genuinely motivated. A special shoutout to the young guy at reception — I forgot his name, but he's clearly passionate (even manages their Instagram!) and gave the place real personality. I’d definitely come back, and that’s my best recommendation.

Stayed in June 2025

A little more choice at breakfast would have been nice.

Breakfast was ok. Parking was available at the hotel with no reservation, which is always a plus in Switzerland. Staff was welcoming and we had a good experience, although not memorable. Overall it was ok for a short stay.

Stayed in May 2025

The only downside was that you can hear what happens in your own bathroom from the room, otherwise good soundproofing elsewhere.

Fantastic staff, very helpful. The room had plenty of space, everything was great.

Stayed in May 2025

Pool was closed but very warm weather

Stayed in June 2025

Breakfast: mixed. Good bread and juices. Almost no vegetables. No waste buckets nor salt/pepper on the tables. Bacon slices hard to separate. Not enough shelves for clothes in the room.

Water fountain in the lobby. Great garden.

Stayed in June 2025

Good size rooms, clean and quiet area.

Stayed in May 2025

Dark room, view on Tesla parking and works, swimming pool shut, mini bar empty.

The terrasse

Stayed in May 2025

Room too small Shower in the bath, not very convenient Noise of the highway

Optimal location Nice outside place to drink a beer after a long day

Stayed in April 2025

Clean, spacious, friendly, helpfull, staff, and the breakfast was on point. Nothing bad to say really. Next time I am in the area I know where I am staying...

Stayed in March 2025

Mountain View now totally removed from the bar, terrace and dining room by new development to the north, commercial nature of venue makes it extremely busy from time to time, this time it was terrible, and nothing annoys me more than a petrol car parked on an EV space - totally thoughtless - no excuse. Tesla chargers have removed parking spaces for a very busy hotel, and there is little to no visible parking management. Won’t be visiting again..

Been visiting this hotel for 30 years, always charmed by the views, and the location is so convenient for Swiss travel, it has always been my primary destination and a personal gateway into Switzerland. EV charging is now a perfect addition, the hotel is and has always been clean and well kept, staff have always been first class, the young man on reception on this occasion, was not the best… more training required…

Stayed in April 2025

clean, comfort, nice breakfast

Stayed in March 2025

Nothing

The location was great very quiet. The rooms are clean and spacious.

Stayed in February 2025

The restaurant dinner plates were very small for the price. I ordered a steak and found out later that it weighs 150 grams. Paying 50 chf for 150 gram steak in a basic hotel is a bit unreasonable.

The room was clean and comfortable.

Stayed in February 2025

No cups and cutlery in room

Nice staff and great buffet

Stayed in December 2024

I find it absolutely cheeky if I don't receive an invoice from the reception staff! Only days later, through the intervention of the Booking. Com Dame I received my bill. And the guy at reception can only speak French from one moment to the next is absolutely the worst thing I've ever experienced. For me as a frequent traveler absolutely not a recommendable address!

Very good location. Room, breakfast all good

Stayed in November 2024

Nothing!

Staff were kind and helpful. Breakfast was good. The atmosphere of the whole hotel like Lobby and Restaurant was so nice and charming. Beds were comfy and the room was clean.

Stayed in November 2024

The room was a little bit too hot for us and we couldn’t turn on the AC

Clean spacious room, the staff is very friendly ! Good location

Stayed in November 2024