Reviews of Hotel Le Grand Chalet Gstaad 4 stars
Neueretstrasse, 3780 Gstaad, Switzerland

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Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewThe staff are very kind. Room is very spacious with a big closet and a nice view over the mountains. The bathroom is modern with a shower head.
The mattress and pillows are way too soft. My back hurt a bit. The location is up and hilly but they offer a free shuttle during the day to the town / train station. On my second day, the animals smell outside the property was a bit strong but I understand we are in the middle of nature.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewGreat location, views over Gstaad and the valley are fabulous. The whole team are fabulous, friendly and can’t do enough to make you feel welcome and well looked after. Hotel, restaurant and room were spotlessly clean.
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in July 2025
Verified reviewThe view was amazing surrounding mountains .it was beyond my expectations ,all staff were so polite smiling,helpful and very kinds. They always ask if we need anything.we are so happy and I wish to return back. Thanks to staff.
-I wished if the add coffee maker in the room. -You need a car to go to center since there is road construction during our stay
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewNo refrigerator
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewEverything was beyond our expectations! The hotel is set in such a beautiful, picturesque spot. Our room was super cozy and felt just like home. It had everything we needed, the bathroom was brand new, and the whole place was really clean and inviting. The breakfasts were absolutely lovely. A big thank you to every single staff member for their kindness, professionalism, and amazing service. And a special shoutout for the room upgrade — we really appreciated it! We would be so happy to come back here again.
Nothing
Reviewed: 14 July 2025 · Stayed in July 2025
Verified reviewReviewed: 12 July 2025 · Stayed in July 2025
Verified reviewGstaad, Saanen, and Rougemont are blissful. The location of the Chalet is perfect with its commanding view of the valley and surrounding mountains. The staff were very attentive and enjoyable.
We walked into a construction zone without warning - not expected given the handsome price. The staff were very accommodating.
Reviewed: 1 July 2025 · Stayed in July 2025
Verified reviewLove the location and the room of the hotel
There is construction nearby the hotel
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewI was in one of the refurbished room and it was spacious and well equipped. I had dinner in the restaurant and the fare was very good though not cheap. The staff were all very nice. The free parking was good and adequate as well as being necessary as the hotel is on a steep hill. My one suggestion is that air conditioning be considered to cool the rooms in the summer.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewThe experience is very authentic, staff are very friendly, the restaurant has the best panoramic views ever. Very peaceful. I love it
The checkout is very early, but they are nice enough to grant me an extra hour or so.
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewEverything was perfect and exceeded our expectation. It also had charging station for electric car which was very helpful
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewBeautiful views, fabulous rooms, great service, easy access to village centre.
-
Reviewed: 12 June 2025 · Stayed in June 2025
Verified reviewReviewed: 7 June 2025 · Stayed in June 2025
Verified reviewLocation, food, friendly ness of staff
Nothing
Reviewed: 8 May 2025 · Stayed in March 2025
Verified reviewThe beds neeed to be updated. Too soft
Reviewed: 4 May 2025 · Stayed in February 2025
Verified reviewReviewed: 16 April 2025 · Stayed in February 2025
Verified reviewReviewed: 31 March 2025 · Stayed in January 2025
Verified reviewReviewed: 23 March 2025 · Stayed in March 2025
Verified reviewGorgeous rooms and view. Super friendly staff. Peaceful and tucked away in a calm area. Great restaurant and breakfast. Well worth the money.
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewReviewed: 14 February 2025 · Stayed in February 2025
Verified reviewVery welcoming staff and polite.
Reviewed: 13 February 2025 · Stayed in January 2025
Verified review