Metzggasse 28, 3920 Zermatt, Switzerland
#312 of 494 hotels in Zermatt
Guests' ChoiceBased on 1239 hotel reviews
8.3Cleanliness
8.4
Comfort
8.3
Location
8.8
Facilities
8.0
Staff
9.2
Value for money
8.4
Free WiFi
8.9
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End of dialog contentReviewed: 27 August 2025
Peter
AustraliaNothing comes to mind.
Good, good location with 10 min walk (up the main street) from the train station. Accommodation has old world charm, with roof top area, view is absolutely beautiful! Great breakfast and you can choose drink vouchers instead of housekeeping. Staff very accommodating and friendly
Stayed in August 2025
Reviewed: 24 August 2025
Anne
AustraliaBreakfast was very good
Stayed in August 2025
Reviewed: 24 August 2025
Kyin
SingaporeThe room is quite small, especially when you have 2 large luggages.
The breakfast was good, a lot of varieties of fresh produce. Even tho the room was quite small, it was comfy and cosy. Great view from the room too. Enjoyed the roof ambience.
Stayed in August 2025
Reviewed: 22 August 2025
Nga
Hong KongConstruction site right outside of our room, so we couldn’t open the window at all because of the noise and dust. No air con and it was quite hot when we were there.
Conveniently located Equipped with an elevator. Breakfast buffet offered a wide selection of coffees, pastries, fresh fruit, ham etc.
Stayed in August 2025
Reviewed: 21 August 2025
Elizabeth
United KingdomRoom a bit small and a building site next door.
Perfectly comfortable with good breakfast. Near to village centre and cheap for Zermatt.
Stayed in August 2025
Reviewed: 19 August 2025
Tzvia
United StatesVery friendly staff, nice roof top, and good breakfast
Stayed in August 2025
Reviewed: 15 August 2025
Irina
MoldovaThe noise and dust from the building nearby that it was under construction.
Staff-very friendly. The room was small, but it was for a single person. Breakfast-OK. There is a terrace on the rooftop-with view to Matterhorn. If you are up to hiking, the personnel can give you good advice.
Stayed in August 2025
Reviewed: 12 August 2025
Energyman
SlovakiaSmall room in a small hotel, but that is not a complain, it was just perfect :) Very nice, clean room with friendly staff. Hotel is near the centre but not directly on the main street, so it is quiet enough. Extra bonus is the rooftop terrace were you can sit down with your dring and enjoy the view on Matterhorn.
Stayed in August 2025
Reviewed: 11 August 2025
Sirilak
SwitzerlandThe bathroom smells from the drainpipe, and there’s mold around the edges.
Rooftop with a Matterhorn view is amazing! Location is super (right near the community hall), breakfast is good, and it’s great value for money.
Stayed in August 2025
Reviewed: 5 August 2025
Deena
United StatesThe room was good for our short stay. Although it was a hike up a hill to get to it, the location was great. The breakfast was good with a large assortment of breakfast foods. The staff were very pleasant and helpful with restaurant recommendations.
Stayed in July 2025
Reviewed: 5 August 2025
郭可青
TaiwanOn the second night, there was no hot water for showering. The front desk staff tried to fix it, and later that evening, hot water became available again.
The breakfast was nice, with bread, yogurt, cheese, and ham. The coffee was very tasty. Helpful staff.
Stayed in August 2025
Reviewed: 4 August 2025
Sally
GreeceThe staffs are super friendly and sweet, great breakfast and good location
Stayed in July 2025
Reviewed: 2 August 2025
Simona
RomaniaNothing
Small inn, friendly staff, good deal for Zermatt
Stayed in August 2025
Reviewed: 25 July 2025
Richard
United StatesZermatt is VERY EXPENSIVE and crowded. Very " Touristy" behavior. Rudeness, standing in front of you taking selfies during street performances. Major construction EVERYWHERE - Cranes an jackhammer at work all around. This is Zermatt - the Petit Charm was not at fault at all. Hotel was great
Claudia (Reception) was very cheerful and informative. Room was clean and comfy. Rooftop sitting area with an Awesome view of the Matterhorn. Great breakfast. Bar was quaint and quiet. Very short easy walk to everything in Zermatt Village in the most quaint and oldest part of town. The other Hotel areas were newer but looked like Disneyworld
Stayed in July 2025
Reviewed: 23 July 2025
Vasil
Franceall was good
Great location near the main street, but on a calm side of it, close to all one may need - restaurants, shops, lifts. Large enough rooms and a nice rooftop, great choice of foods for breakfast.
Stayed in July 2025
Reviewed: 22 July 2025
Kestutis
United Statesconstruction site next door starts before 7 am
Stayed in July 2025
Reviewed: 18 July 2025
Tehsin
United KingdomWater in the shower is not hot enough.
Good location, comfortable beds, lovely rooftop with view of the Matterhorn.
Stayed in July 2025
Reviewed: 17 July 2025
Beatrice
United KingdomMy teenage daughter and I spent 2 nights at Le Petit Charme Inn in July 25. The location was great. Within easy reach from the train station and all interesting places. The room was comfortable for both of us. The breakfast was delicious with plenty to choose from. Would definitely come back.
Stayed in July 2025
Reviewed: 10 July 2025
Nicole
Switzerland---
- Great Location - Big variety at breakfast and possibility to get a take away bag for early leave - Friendly staff
Stayed in July 2025
Reviewed: 9 July 2025
You
FranceThere is a short period of time when no hot water is available.
The staff are friendly and helpful, and the rooftop is nice with a good vibe. Breakfast is delicious. It is not far from the train station.
Stayed in June 2025
Reviewed: 7 July 2025
Simone
SwitzerlandLocation view from rooftop
Hotel little, well located, good breakfast
Stayed in July 2025
Reviewed: 5 July 2025
Geoffrey
United KingdomThe rooftop you could sit with a drink looking at the Matterhorn
Stayed in June 2025
Reviewed: 4 July 2025
Marian
AustraliaN/A
The hospitality of the host and breakfast
Stayed in July 2025
Reviewed: 3 July 2025
Jennifer
AustraliaShower over a bath difficult to get in and out for shower ( we’re not young !)
Nice property , friendly staff x great location
Stayed in June 2025
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