Reviews of Hotel Le Prese 4 stars

Beautiful location, nice staff and good food

Nothing

Everything

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The hotel was located right next to the train station. They own the area around the lake and has a very private area for the guests. We stayed 3 nights and booked the small lake-side apartment. The scenery was superb! lake in front of your door with unbeatable view. Everything was organized very well. I booked a banquet and a small cake for my wife's birthday, The staff was very nice and helpful. Restaurant was one of the best that I've every visited. And as a guest, you can book 3-course menu for only 55CHF -- this is a super good deal.

We booked one 3-course menu for each person. After we had 2 courses, they brought us the cake (without dessert) -- So we naturally thought the small cake was a replacement of the 2 dessert from the menu. But when we checkout, they charge extra fees for that. The front-desk staff (different one that morning) keep saying they put extra effort in making the cake and will charge more, and was pretty unfriendly. I asked if this is the extra, then where was our two desserts? They canceled it without any notice. At least they should inform us about it. It took me quite some time to finally resolve this issue after the staff asked her manager.

Great location and breakfast

Sauna was out of action, couple of room fittings needed some attention

beautiful location

An astonishing Grand hotel with a very great service - we just enjoyed our stay at Hotel Le Prese so much! The restaurant is gorgeous and the location is stunning, the personnel is very kind and helpful. The Spa area is for free and can be booked for an hour per day. The rooms are very clean. We will surely come back! :-) Thank you Hotel Le Prese!

Nothing - everything was perfect.

Excellent lake front location for a relaxed holiday. Very good breakfast. Very well managed hotel with helpful staff.

The view over the lake and the mountains in the background is absolutely amazing

Everything was superb. Every detail was thought off and provided. Pictures don't do justice. Perfect location and views. Would definitely recommend.

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Beautiful breakfast / bungalow location overlooking the lake

Location, right by the lack walking distance from train stations

Location and Style

Very impressive hotel in an excellent location The staff were so helpful and friendly Had our evening meal in the hotel the setting and the food was fabulous

Absolutely nothing

Everything is very clean and neat throughout the hotel premises. Stunning views onto the Lago di Poschiavo. Incredibly friendly staff. Also very flexible with checkin formalities etc. Free public transportation available in the whole Val Poschiavo.

The breakfast is good but a little bit basic with not too many options.

I come from England where we have this concept of good or bad service, which is in essence an opportunity for the customer to throw a tantrum. In Le Prese I discovered a different paradigm - perfection of presentation and taste can be an art form. What am I talking about? I’m talking about how this great hotel in its iconic lakeside location has moved with the times in keeping with its heritage. I’m talking about the cheerful dedication of the staff. I’m talking about the perfection and attention to detail of the cuisine and about the devotion to local sourcing. Ok that’s what I liked about it.

If you find the perfect hotel you’ll spoil it by checking yourself in. The only thing I didn’t like during my stay was the presence there of my own persona.

We enjoyed very much our stay. a great and beautiful location full of history. the food at la Perla is exceptional. the staff is especially friendly.

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