Getting inside was a little tricky as we arrived after hours and there was some confusion about the key code that had been telephoned to me. Sending this by email or booking.com message would be a great help! There was a lack of privacy at one end of the balcony where it was overlooked by the car parking area. Perhaps a screen here would be nice? There were a few items missing from the kitchen which the hotel have taken note of. The hotel dinner menu was, typically of Switzerland very expensive so we only ate there on one occasion.

We stayed for a short break in one of the Vieux Chalet's self-catering appartments. The appartment exceeded our expectations for size and comfort and was very quiet - despite the neighbouring building opposite. The bed was comfortable and all the fittings top notch. The balcony was huge and offers beautiful views to the lake below. You can hear the cowbells tinkling in the fields nearby. The hotel offer daily room service and a clean, plus free mineral water and coffee pods which was a lovely suprise! The apartments has full electric shutters for all the windows and offers easy access to the open car park. The fluffy towels and loo roll provided were also a real treat! We ate one dinner for our anniversary - which was in the hotel's public restaurant. A very charming space and a good range of dishes on the menu. We loved being close to Charmey village for use of the the thermal baths and had a glorious first day walking in the Jaun Valley nearby.

Stayed in August 2025

Some mosquitoes

Everything. Starting from location, view, cuisine, comfort, cleanliness, facilities

Stayed in August 2025

Some problems with the late check in led to a moment of panic but it was Resolved

Stayed in July 2025

Perfect location on an amazing spot! The views are incredible. I think it is a perfect place for a couple, but we were with our one year old and we felt also very welcome. Good food and parking right in front of the hotel. We stayed in a hotel room and the appartment. Both were very nice! Overall, a great stay, thank you!

Stayed in June 2025

Steep staircase to room level. Restaurant closed at our visit.

Super cozy, high standard house and room with terrace and spectacular view. Clean an quiet. Free parking close to hotel. Quiet setting in small lovely village. Super comfortable beds. Nice breakfast.

Stayed in June 2025

Calm good view

Stayed in April 2025

Attention to detail. Beautiful rooms. A little gem in the mountains

Stayed in March 2025

Beautiful place with cosy interior. All details of the decor have been carefully thought out. Tradition married with modern touch. The place is all what you would expect from the Swiss Alpine Chalet. 🙂 Great restaurant. We had a very nice dinner there. Food was delicious. Staff was very helpful and customer oriented. Looking forward to visit this place again 🙂

Stayed in February 2025

No kettle in my room

View and morning staff-Tina very helpful!

Stayed in October 2024

Staff at check-in less friendly. Room a bit warm, even with window open. One of the blinds at the windows slightly broken, but no big deal because the exterior lamps switch off at 10pm.

Beautiful view from the room. Rooms nicely designed and maintained. Very friendly lady at breakfast.

Stayed in September 2024

Staff were friendly and super helpful, location was perfect, view was stunning. Can’t fault it!

Stayed in August 2024

One of the best places I have visited with the most amazing view to a dreamy lake. A quiet place for a perfect vacation, especially if you want to take it easy and chill while listening to the cows. Recommend it for sure!

Stayed in August 2024

Absolutely nothing

I was travelling for 3 weeks and this was my favourite hotel .The hotel was amazing and the room was absolutely beautiful. We had a roof top patio area with sun loungers.Staff were extremely friendly . The evening meal was fabulous ( high end and the presentation superb)and the wine recommended by the waiter was perfect Would go back again

Stayed in July 2024

Beautiful property and location, friendly staff, and excellent meals. Would definitely come here again.

Stayed in July 2024

Nothing at all, just remember to take a Swiss plug adapter with you

Everything! The staff were very welcoming, the room was gorgeous, and the restaurant and breakfast knockout!

Stayed in June 2024

A new hotel set back from the road with a great view of a lake and mountains. Immaculate inside.

Stayed in June 2024

I booked the room with whirlpool but it did not work properly.

Very beautiful little place and food was exceptional. Perfect for a weekend away

Stayed in May 2024

- great location in Crésuz for smaller trips in FR region - room & bed very comfortable and functional - wonderful restaurant - staff is friendly and very helpful

Stayed in April 2024

Everything was just great. Very comfortable apartment, friendly staff and amazing restaurant ♥️

Stayed in April 2024

Very quiet locatiin

Stayed in February 2024

The balcony is located on the side of the building, and so primarily looks onto the neighbouring house. However, you can still see the mountains and the lake on the side of the balcony. The breakfast was a bit chaotic; it was supposed to start at 8:00, but at 8:10 they were still busy setting it up despite multiple waiting guests. The woman serving it appeared frenzied and overworked.

Beautiful location in the heart of Gruyère district. Very large apartment with a well-equipped kitchen, a dining area and a comfortable sofa. It also has an enormous balcony. The bed is excellent; among the most confortable I have encountered on my trips.

Stayed in September 2023

Wood room with lake and mountane view, comfortable bed, very friendly staff, parking free next to the hotel. Very very taste dinner, hot recommended!

Stayed in September 2023

The road to there is not made for hikers

Lovely room. Excellent food

Stayed in June 2023

fabulous location

Stayed in June 2023