Reviews of Linde Heiden Swiss Quality Hotel
Poststrasse 11, 9410 Heiden, Switzerland
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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewAll the above!
Reviewed: 22 June 2025 · Stayed in June 2025
Verified reviewStaff was very helpful and exceptionally polite. If it wasn't for them I would give this hotel 4/10 instead of 6/10. Breakfast is really good.
All I was looking for a roadside hotel to crush as we were driving from Dolomites to Germany. No idea why Booking.com led us to this super expensive boutique hotel. And it was seemingly one of the cheapest on the list but 550$ for a family of five for an overnight sleep, that's tough on my budget. Also, the rooms we got were on tbe top floor, accessible only via staircase. There was no fire exit or an alternative egress route in case of emergency. It's a big red flag on my book. Rooms had no A/C. It was super hot. When we opened the windows, it was too loud from the party at a nearby community swimming pool. Town of Heiden is a low key average sleepy town with very little to offer. I am still bitter about the amount of money we paid. 6 is still generous but that is for the awesome staff.
Reviewed: 25 April 2025 · Stayed in April 2025
Verified reviewReviewed: 12 March 2025 · Stayed in January 2025
Verified review-Good location -Easy, simple check-in -Nice beds
-Loud bathroom fan, no staff available to troubleshoot prolonged noise. However, staff addressed concern adequately the following day. -breakfast was just ok
Reviewed: 26 December 2024 · Stayed in December 2024
Verified reviewReviewed: 4 October 2024 · Stayed in September 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewdesign, cleanness
Dear Andrzej Thank you very much for your kind review. I have passed your greetings to the breakfast staff. Best regards Erich Dasen, Manager
Reviewed: 21 June 2024 · Stayed in June 2024
Verified reviewLovely hotel and very very clean hotel overall. Loved the balcony on the second floor. Lovely staff.
Change of room for first night with no offer of refund which we weren’t particularly bothered about but it would have been nice to be offered something for our inconvenience. Room not cleaned for 4 days until we complained after which it was cleaned most days. Left without any toilet roll on 2 occasions. Very basic breakfast with no hot food, not even toast. Stayed for 13 nights and 2 of these days there were no staff in the hotel apart from at breakfast. When we left no thank you for your stay or have a safe trip! Didn’t see the manager of the hotel for the whole stay. Seems to be running on very minimal staff. Bar and restaurant closed most nights. Most visitors appear to stay only one or two nights so you would think for long staying guests who were known to be visiting family we would be looked after well to encourage us to stay there again!
Dear Julie Thank you for staying with Hotel Linde as well as for the well differentiated comments, which are very helpful to us in order to improve on our services. As a matter of fact, I have just also come back from a holiday today and am sorry I missed you on breakfast. The mistakes that you point out are not acceptable and am very willing to do something about that. Please feel free to contact me. Best regards Erich Dasen, Manager
Dear Julie Thank you for staying with Hotel Linde as well as for the well differentiated comments, which are very helpful to us in order to improve on our services. As a matter of fact, I have just also come back from a holiday today and am… Show more
Reviewed: 12 May 2024 · Stayed in May 2024
Verified reviewDon’t miss the terrace on the 1st floor! Perfect for a drink at sunset.
Reviewed: 27 March 2024 · Stayed in March 2024
Verified reviewThe room was perfect for a family, the beds were great, loved the kitchenette area and the view of the mountains! The staff was very helpful, guided us to many local area attractions and good offers.
Breakfast buffet was good, but would have like to see a few more options in the buffet, like sweet pastries or eggs.
Dear Julio Thanks for staying with us and leaving such a lovely review. We are very happy to read, that you have enjoyed your stay with us. As far as the breakfast is concerned we are always looking into improving our services, so your hint is very welcome. Best regards Erich Dasen, Mgr.
Dear Julio Thanks for staying with us and leaving such a lovely review. We are very happy to read, that you have enjoyed your stay with us. As far as the breakfast is concerned we are always looking into improving our services, so your hint… Show more
Reviewed: 2 February 2024 · Stayed in January 2024
Verified reviewThe owner was very helpful. He helped us contact a relative that we were having trouble finding. It's a really nice hotel - I highly recommend it.
Thank you so much Ian for staying with us and giving such lovely comments. Hope you had a good trip anyway. Best regards, Erich Dasen, Manager
Reviewed: 29 September 2023 · Stayed in July 2023
Verified reviewReviewed: 15 July 2023 · Stayed in June 2023
Verified reviewEverything was comfortable and user friendly
N/a
Dear Gavin Thanks a lot for staying with us, we appreciate. Thanks also for the great review here. We do hope to welcome you again soon. Best regards Erich Dasen, Manager
Reviewed: 22 May 2023 · Stayed in May 2023
Verified review