Great value Great location Fabulous host Nice clean comfortable

Stayed in May 2025

No blackout curtains, a small fridge would be nice.

Clean, comfortable bed, linen and pillows. Modern decor, adequate bathroom, limited toiletries. Coffee machine with pods and croissant in the room. Convenient plugs, small television, closet.

Stayed in December 2024

reception was not open so checking in was confusing but the staff was very friendly and helpful

everything

Stayed in July 2024

A little noisy.

Very good and well placed.

Stayed in July 2024

- bathroom looked a bit old but everything worked - unfortunlately no teabags (only Nespresso capsules)

- very good cleanliness - friendly personal - Nespresso Coffee Machine - smart TV and many TV Channels - quiet location and nice view

Stayed in May 2024

Sofa bed was very uncomfortable and mattress needs replacing

Location was really good and beautiful view

Stayed in April 2024

The only two things I'd point out was the shower head, which was just terrible, please change it and the green light shining right next to your head when you're in the bed. Otherwise great service for a good price.

The room was nice and clean. Bed was comfortable.

Stayed in March 2024

They completely forgot about my special request (which had been approved months before) for a late check out at 12.00. The band went out for a small walk after the usual check out time (11.00AM) , came back to get ready for the check out and found the door locked. They didn't have access to all 3 rooms and their instruments and gear anymore. Extremely annoying, especially for me, who was ready to call the police. No one at the reception or at the restaurant downstairs to asisst them: they had to look for an emergency number in order to let the owner unlock them. The magnetic card system is far beyond obsolete and it simply should not be used anymore and the personal of the hotel should be on top of his things, by knowing by heart these very important details. Technology isn't definitely on this small hotel's side! What a pity there is not a breakfast service and only some coffee machine for a cup of coffee and hot tea. There's room for improvement, according to me.

Very kind hotel's responsible person, he did his best, despite some issues at the check-in with the Booking portal. The portal didn't work, so they had to charge manually my credit card again. Not the receptionist's fault, though. The artists who have slept at the hotel and I booked the 3 rooms for were really satisfied about the nice cozy rooms, the amazingly comfortable beds, the heating and the view over Lugano right outside the hotel's door.

Stayed in December 2023

Good value and location close to town. Nice restaurant part of the complex.

Stayed in August 2023

A mini bar fridge in the room would be handy.

We stayed in il noce room which overlooked Lugano. Great view. The room was clean and spacious. Gabriel was very accommodating. Bed was comfortable and we had air conditioning. Up the back of the property is a garden with seating. A nice place to dine.

Stayed in September 2023

Breakfast coffee… decaf only.

Comfy bed, air conditioned room, tv and Wi-Fi, good restaurant attached and friendly staff.

Stayed in August 2023

Airconditioner produce a weird loud sound each hour, even in switch off mode. Check-in was delayed due to cleaning and we had to wait despite arriving on time.

Nice view, comfortable beds, and soundproof windows.

Stayed in July 2023

The room was on the small side, and the reception is only manned starting from 16.00. Neither of these is a serious drawback though.

The hotel is further away from the old town, but very quick and easy to get to by bus, and they even provided us with a transit pass for Ticino, which made it very easy both to get to the hotel and to explore the area. Great coffee, and it was very nice to have the AC in the room!

Stayed in July 2023

The only thing I would suggest to add in the room is a small fridge.

I had an amazing time. Everything perfect. Attention to details. The bed was very comfortable and the area is very quiet. Great coffee available in the room. Thank you!

Stayed in June 2023

Missing mosquito nets

Value for money

Stayed in June 2023

it was an expensive cab ride from the train station

it was so clean

Stayed in March 2023

The room was so well sealed that it created some condense during the night. The pillows were too fluffy for my taste.

Location wise it was very comfortable to be and my movements, but it's not a town center hotel

Stayed in January 2023

It was a little far from the city center and you have to take a bus. Trying to figure out which bus was a little difficult since I don’t speak the local language. But once you get there, the views are beautiful. The only thing I didn’t like about the room itself was the green “nightlight” on each of the 2 reading lights by the bed. They were very bright. However, I propped a pillow against one and hung a piece of paper over the other and that worked fine to block the light.

The hotel is beautiful in a simple, clean, updated way. The room had a great view overlooking the city. There was a Nespresso machine in the room with coffee and sugar, along with 2 free pastries. Upon check-in, the manager/owner brought a refillable bottle of cold water to my room. The room was plenty large enough for 2 people and the bed was comfy.

Stayed in September 2022

Room was small but ok for an overnight

Staff are very welcoming hotel well kept and very clean, beds comfortable

Stayed in September 2022

Rooms very small,no place to keep luggage even on the floor ,zero service Owner quite uncooperative No amenities, Very far from the central city

Nothing,

Stayed in October 2024

None is there in the hotel. No support provided. They just checked in and left.

Stayed in September 2024

When I turned off the light, 15 min after I had a strange feeling that smth is bitting me. When I turned on the light, I found several bedbugs in my bed, drinking my blood. Super disgusting... I had sleepless night, couldn't find another place to move in the midnight. Next morning I went to the reception and it was close until 16h. I sent email to the hotel, but haven't received any response. I had to wash all my clothes, clean my travel bags to avoid bringing bugs back home. This is the first time in Switzerland I encountered the bedbugs, but this was a traumatic experience. Avoid this place until the management make a proper disinfection.

Nice location, friendly staff, very good restaurant. Good first impression until night came...

Stayed in January 2024

Staff was very friendly and nice, and the room had a great view

Stayed in October 2023

I suggest to have dinner at the restaurant Ethnic wonderful food an ambient with super nice staff!!A MUST if u are in Lugano and regardless of the accommodation :))

Stayed in October 2023