Reviews of Luxury Residence Colosseo Zermatt
122 Wiestistrasse, 3920 Zermatt, Switzerland

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Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewAmazing breakfast, location, transfer, great staff, coming next year, must be even better in winter
Too short :)
Dear Mariusz Thank you very much for leaving such a delightful review We are glad that you appreciated our breakfast, service ,transfer and location. We genuinely appreciate your gratitude and look forward to welcoming you back next year. We will be here to provide another unforgettable stay. Kind regards from Zermatt Ewa & The Colosseo Team
Dear Mariusz Thank you very much for leaving such a delightful review We are glad that you appreciated our breakfast, service ,transfer and location. We genuinely appreciate your gratitude and look forward to welcoming you back next yea… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewVery nice staff who put all love and care in making it a great holiday stay. Absolutely loved the breakfast. And breathtaking views on the Matterhorn from the balcony or the relaxing swimming pool. All in all, really recommend going there.
Dear Floris Thank you very much for your review. We are glad that you enjoyed your stay with us and that you appreciated the care and warmth with which we made sure that your stay was a pleasant one. Providing excellent service and welcoming atmosphere is a top priority for us. Thank you for appreciating our breakfasts as well. Wonderful that you were happy with the view and our facilities. We look forward to welcoming you back again. Ewa & The Colosseo Team
Dear Floris Thank you very much for your review. We are glad that you enjoyed your stay with us and that you appreciated the care and warmth with which we made sure that your stay was a pleasant one. Providing excellent service and welcomi… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewEverything was great. Some examples: getting us from the Zermatt train station (and back at the end), the cleaning of the rooms every day, the breakfast, the kindness of the entire staff, the massages and the spa (the pool!), the views, the comfort of the beds. They really found the perfect mix of hotel and apartment, and it made for a great vacation. Thank you! We hope to come back.
Dear guest Thank you for leaving such a delightful review and for saying that everything was wonderful during your stay with us. We are very pleased that you appreciated our free transport from the train station in Zermatt (and back at the end of your stay) as well as the daily room cleaning. We are glad that you appreciated our service, breakfast, location pool and spa. We are very happy that you had a wonderful vacation at our hotel. We would be delighted to welcome you back again. Kind regards from Zermatt Ewa & The Colosseo Team
Dear guest Thank you for leaving such a delightful review and for saying that everything was wonderful during your stay with us. We are very pleased that you appreciated our free transport from the train station in Zermatt (and back at th… Show more
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewSuperb top to bottom. Would not hesitate to stay here again. Friendly staff, great location close to everything but removed from the hustle of central area, awesome amenities and the breakfast was spot on.
They have so much extra space ideally they add more weights and machines to the work out area.
Dear John Thank you for recognizing that our hotel is wonderful and for appreciating our friendly staff, great location, wonderful amenities, and excellent breakfast. We are looking forward to welcoming you again in the future. Kind regards from Zermatt Ewa & The Colosseo Team
Dear John Thank you for recognizing that our hotel is wonderful and for appreciating our friendly staff, great location, wonderful amenities, and excellent breakfast. We are looking forward to welcoming you again in the future. Kind rega… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewSwimmjng pool and spa were really top quality considering the size of the residence
Dear Tomasz Thank you for taking time to provide feedback on your stay. We are glad that you appreciate our facilities. We are looking forward to welcoming you in the future. Best regards from Zermatt Ewa & The Colosseo Team
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 7 August 2025 · Stayed in August 2025
Verified reviewThe views from the balcony were unbeatable, the pool was wonderful and also had an amazing view. The breakfast was amazing. The location was very walkable to everything. The staff were so kind and accommodating, especially the gentleman who is often taking care of the building. He let us in the pool when the power was out and was just always so helpful. I wish we could have stayed longer! My kids wanted to move in!
Dear Samantha Thank you so much for your wonderful review. We are extremely pleased that we met your expectations. Thank you for appreciating our breakfast, view and staff. We will be delighted to welcome you again. Best regards from Zermatt Ewa & The Colosseo Team
Dear Samantha Thank you so much for your wonderful review. We are extremely pleased that we met your expectations. Thank you for appreciating our breakfast, view and staff. We will be delighted to welcome you again. Best regards from Zermat… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewThe apartment was large, well stocked and very comfortable with an AMAZING view of the Matterhorn! The breakfast was incredibly good each morning, and the pool and spa were as advertised.
The staff were not incredibly helpful. There was miscommunication on checkin around pickup, and there were rarely folks available at the front desk.
Thank you for your review. We are delighted that you enjoyed your stay with us. Reception is open from 8:30 a.m. to 11:30 a.m. and 3:00 p.m to 20:30 p.m If you have any further questions, our guests can contact us via WhatsApp 24 hours a day. For taxi service, it is best to let us know your arrival time in advance.
Thank you for your review. We are delighted that you enjoyed your stay with us. Reception is open from 8:30 a.m. to 11:30 a.m. and 3:00 p.m to 20:30 p.m If you have any further questions, our guests can contact us via WhatsApp 24 hours a da… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewProperty has an amazing view, great amenities, good location and the staff were amazing
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewGreat location. Well appointed kitchen giving you the flexibility to eat in. Spacious and comfortable. The staff were great - always willing to go the extra mile.
The pillows - they didn’t provide any support.
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 18 July 2025 · Stayed in June 2025
Verified reviewReviewed: 17 July 2025 · Stayed in July 2025
Verified reviewThe breakfast was soooo good, loved everything about this stay, views of the Matterhorn were so beautiful, loved the pool! 🏊
Reviewed: 17 July 2025 · Stayed in July 2025
Verified reviewStaff was nice and accommodating. Apartment and entire building was very clean. Our room on the 4th floor had a great view of the Matterhorn. Comfortable beds. Our young kids loved the pool and the playroom and the complimentary chocolate and candy. Breakfast was very good and convenient. Another plus was the automatic espresso machine and complimentary sparkling water.
Nothing
Reviewed: 12 July 2025 · Stayed in July 2025
Verified reviewReviewed: 10 July 2025 · Stayed in July 2025
Verified reviewWonderful apartment
Staff was super awesome and helpful
Reviewed: 10 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReally comfortable room in a great location with exceptional staff. Breakfast really great.
Some room keys stopped working at 8:30 - which became frustrating
Dear Barry We are pleased that you enjoyed your stay and thank you for the positive feedback. On your arrival it was explained that only the special card works from 20.30 and the other cards only work from 8.00 a.m. to 20.30 p.m. There is only one special card for security reasons for entering after 20.30 p.m. As we informed you at the reception. Kind regrds The Colosseo Team
Dear Barry We are pleased that you enjoyed your stay and thank you for the positive feedback. On your arrival it was explained that only the special card works from 20.30 and the other cards only work from 8.00 a.m. to 20.30 p.m. There is … Show more
Reviewed: 5 July 2025 · Stayed in June 2025
Verified reviewBreakfast, attention of staff, facilities, pretty well everything.
There wasn’t anything
Dear Georgina Thank you so much for your stay with us. We hope to welcoming you another time at the Luxury Residence Colosseo. Kind regards The Colosseo Team
Reviewed: 4 July 2025 · Stayed in July 2025
Verified reviewNear the Sunnegga station, quiet and peaceful surroundings. Helpful and cheerful staff, good breakfast.
Very soft pillows
Dear Elenita Thank you for your kind feedback. It was a pleasure to have you as our guest Kind regards The Colosseo Team
Reviewed: 29 June 2025 · Stayed in June 2025
Verified reviewThe property is quiet, intimate, well designed with beautiful views of the Matterhorn. Staff was very friendly and hopeful. I’ve had some of the best breakfasts on my trip with the spread day put out every morning with bully local Swiss foods, orange juice pressed right in front of you. The spa is a bonus. And the pool is astounding, great for relaxing after an active day in the Hills of mountains. We will return!
My stay went too quickly!
Dear Neil Thank you very much for your kind feedback, we hope to welcome you another time with us. Kind regards The Colosseo Team
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewrecently had the pleasure of staying at a hotel in Zraimat that offered a breathtaking view of Matterhorn. The experience was exceptional from start to finish. The apartment was impressively spacious, spotlessly clean, and furnished with brand-new, modern furniture that added to the comfort and aesthetic appeal of the stay. It provided a perfect blend of luxury and practicality, making it ideal for both relaxation and extended stays. The hotel staff were extremely courteous, attentive, and professional. Their warm and respectful attitude greatly enhanced the overall experience, making us feel truly welcome. Breakfast was another highlight of the stay — delicious, fresh, and offering a great variety that catered to different tastes. In summary, I highly recommend this hotel for anyone seeking a peaceful retreat with outstanding service and an unforgettable view of Matterhorn
Thank you very much Nader for your review. We are very pleased that you enjoyed your stay. We would be happy to welcome you another time. The Luxury Residence Colosseo Team
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewImmaculate. Free pick up from train. Kitchen facilities are top line. Location was great. Eva at front desk was warm and helpful. Spa was great after hiking.
The bathroom in the chalet is on lower floor from bedroom. With stiff legs, night bathroom run was tough.
Reviewed: 18 June 2025 · Stayed in June 2025
Verified reviewThe staff were very friendly and helpful! The gal at breakfast was very sweet and welcoming! We had an amazing view of the Matterhorn from our room.
There was construction going on which made it hard to relax outside by the pool, but nothing the staff could do anything about.