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Reviews of Malteserhaus Zermatt 3 stars

Flecksteinweg 26, 3920 Zermatt, Switzerland

#167 of 494 hotels in Zermatt

Guests' Choice

Review score

Based on 202 apartment reviews

9.1

Score breakdown

  • Cleanliness

    9.3

  • Comfort

    9.4

  • Location

    9.1

  • Facilities

    9.1

  • Staff

    9.4

  • Value for money

    8.9

  • Free WiFi

    7.9

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Showing 1 – 25

  • Reviewed: 31 July 2025

    8.0
    Well located and beautiful views but could be cosier
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Sparsely furnished living room (nowhere to put up feet after long day of hiking), no sharp knives or toaster, very early check-out, price (but Zermatt is expensive!)

    Amazing view of Matterhorn, great location, quiet street, balcony, fondu set

    Stayed in July 2025

  • Reviewed: 20 July 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    The room was super comfy. It was really convenient that it had a small oven and cooktop. Everything was clean and well-maintained. We really enjoyed seeing squirrels from the balcony.

    Stayed in May 2025

  • Reviewed: 9 July 2025

    10
    A great place to stay
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Incredible views of the Matterhorn, it was clean and had everything we needed. The fold-out bed in the lounge room was extremely comfortable, easy to open, and full sized. All staff were very helpful and lovely to communicate with.

    Stayed in June 2025

  • Reviewed: 3 July 2025

    10
    Amazing!
    • Leisure trip
    • Group
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Everything was clean, nice quiet location and the owners are super friendly, lovely, humans 🥹

    Stayed in June 2025

  • Reviewed: 28 June 2025

    8.0
    Well suited for a very comfortable stay in Zermatt.
    • Leisure trip
    • Couple
    • Apartment with Balcony and Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Shame there was no washing machine, but we knew that when we booked.

    The apartments were reasonably close to the main shopping and restaurant area, as well as not to far from the station. The apartment itself was well appointed, spacious and clean, with everything needed. The view from the balcony was exceptional,

    Stayed in June 2025

  • Reviewed: 27 June 2025

    9.0
    Great stay in a beautiful town!
    • Leisure trip
    • Family with young children
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    It wasnt a huge problem but changing couch to bed was a little challenging if you didn't tuck bedding in correctly!!

    Great location, good facilities. Decent value for money for an expensive destination!

    Stayed in June 2025

  • Reviewed: 26 June 2025

    10
    Highly recommended. I would definitely return here.
    • Leisure trip
    • Couple
    • Studio Apartment with Mountain View
    • Stayed 4 nights

    It was a bit hard to find. Look for the Stockhorn and take the path a little farther on down the street and on the other side. You should see the Jolimont from the end of the lane. Carry on past it and to the right until you see a ramp and stairs on the left. Ignore where it appears to be on google maps.

    We liked having an apartment with enough space to sit at a table and have coffee. There was a small kitchen and the balcony had a good view of the Matterhorn. This was my favourite place to stay out of the 7 places we went to in Switzerland, as far as the accommodations went. Walking distance from the train station, but not nearly so busy as the more central area. It has an elevator. Sofa makes into Murphy bed.

    Stayed in June 2025

  • Reviewed: 26 June 2025

    9.0
    Superb
    • Leisure trip
    • Family with young children
    • Studio Apartment with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Like everything

    Friendly staff and comfortable room

    Stayed in June 2025

  • Reviewed: 22 June 2025

    10
    Exceptional
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Balcony and Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Comfortable apartment

    Stayed in June 2025

  • Reviewed: 20 June 2025

    9.0
    Great location, excellent view
    • Leisure trip
    • Family with young children
    • Apartment with Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Can't think of anything.

    Excellent location, great view from the balcony of the Matterhorn. Friendly welcome when we arrived.

    Stayed in June 2025

  • Reviewed: 17 June 2025

    10
    Breakfast and supper on the balcony looking directly out to the magnificent Matterhorn mountain.
    • Leisure trip
    • People with friends
    • Apartment with Balcony and Mountain View
    • Stayed 4 nights
    • Submitted via mobile

    Would have enjoyed more lamps!

    We arrived at midnight. She left the doors open for us! It was close enough to downtown that we walked the 10-15 dragging suitcases, in the dark, alone and knew everything was safe and ok. We easily found it with GPS. We loved the balcony with tiny table looking directly onto the Matterhorn. Morning and evening. Spectacular. The beds were comfortable. It was super clean. We liked that.

    Stayed in June 2025

  • Reviewed: 15 June 2025

    8.0
    Good short stay for Zermatt
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights

    The couch (part of the fold up bed) wasn't particularly comfortable and the toilet is rather cramped against the wall (for the studio apartment). Visitors also need to be aware that there is a short steep path to the property which includes about 20 steps, although once at the studio there is a lift.

    It had a well set up small kitchen and was surprisingly roomy for a small studio, aided by the fold-up bed. We appreciated having a balcony given the warm weather and we could dry clothes out there. Hosts were responsive and keen to assist.

    Stayed in June 2025

  • Reviewed: 13 June 2025

    9.0
    Excellent
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Very pleasant , good ambience

    The property was clean all what we need are available.

    Stayed in June 2025

  • Reviewed: 10 June 2025

    10
    A happy stay with a fantastic view of the Matterhorn
    • Leisure trip
    • Couple
    • Studio Apartment with Mountain View
    • Stayed 3 nights

    Nothing, was very happy with the accommodation.

    Fantastic view of the Matterhorn. Top floor apartment, good size, comfortable, quiet location, balcony. Would book again.

    Stayed in May 2025

  • Reviewed: 6 June 2025

    10
    Comfy and feel-at-home stay in Zermatt
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    The path to the apartment was confusing if you followed Google Map.

    The facilities in the vacation apartment were so great! You can feel that they had certain quality, even the bedsheets were very comfy. The apartment had everything, and we felt at home while staying. The staff was very friendly; they let us store our luggage after check-out without charging anything!

    Stayed in June 2025

  • Reviewed: 6 June 2025

    9.0
    In general, all things are very good.
    • Leisure trip
    • Group
    • Two-Bedroom Apartment with Balcony and Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    About 15 minutes walk from the train station to the apartment if do not have heavy luggage. Otherwise you can grab a taxi to the unit.

    A clean apartment with great view to see Matterhorn. Love the kitchen with plenty of clean utensils. Another great thing is the apartment has a lift to all floors. So no worry about carrying your heavy luggage.

    Stayed in June 2025

  • Reviewed: 6 June 2025

    9.0
    Overall great apartment to stay with good Metahorn views
    • Leisure trip
    • Group
    • Apartment with Mountain View
    • Stayed 3 nights

    The timings of office are very short and I couldn't find a person even while checking out. They charge taxes only in cash.

    Good clean apartment. I would stay again. Little hard to go from Zermatt train station to the place with luggage but still doable. Its about 15- 20 min walk with some uphill hike.

    Stayed in June 2025

  • Reviewed: 4 June 2025

    8.0
    Good value comfortable stay close to town centre, helpful staff.and with
    • Leisure trip
    • Couple
    • Studio Apartment
    • Stayed 3 nights
    • Submitted via mobile

    Great location on edge of town but everything within walking distance. Property compact but very clean and with everything you need including condiments, teabags, coffee pods and DW tablets. Staff very helpful.

    Stayed in June 2025

  • Reviewed: 2 June 2025

    9.0
    Good to stay
    • Leisure trip
    • Couple
    • Studio Apartment with Mountain View
    • Stayed 3 nights
    • Submitted via mobile

    Up the hill and some stairs. When the bathroom light is on, it also turns the fan on. We can not keep the light on when we sleep at night.

    location

    Stayed in June 2025

  • Reviewed: 2 June 2025

    10
    An amazing holiday to live in the Malteserhaus Zermatt
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony and Mountain View
    • Stayed 5 nights
    • Submitted via mobile

    No, that everything is good for me.

    The host is very friendly. One more important thing that the apartment is very convenient and comfortable. It’s quite close to the cable-car to go to the glacier paradise. To live here given me and my family an amazing holiday.

    Stayed in May 2025

  • Reviewed: 24 May 2025

    9.0
    Comfortable once you reached.
    • Leisure trip
    • Family with young children
    • Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    Very far from train stations.

    The apartment is superb. All facilities are well maintained and clean. Rooms are hot and comfortable.

    Stayed in May 2025

  • Reviewed: 23 May 2025

    8.0
    Very good
    • Leisure trip
    • Family with young children
    • One-Bedroom Apartment with Balcony
    • Stayed 3 nights
    • Submitted via mobile

    No toaster. Need firmer pillows.

    The space in the unit. Cooking facilities were good.

    Stayed in May 2025

  • Reviewed: 6 May 2025

    10
    Amazing stay, cant wait to stay again
    • Leisure trip
    • Group
    • Studio Apartment
    • Stayed 7 nights

    Nothing could be better

    location was perfect, ski room was convenient

    Stayed in March 2025

  • Reviewed: 11 April 2025

    10
    Fantastic stay in Zermatt in Malteserhaus, everything was perfect. Thank you so much!
    • Leisure trip
    • Family with young children
    • Two-Bedroom Apartment with Balcony and Mountain View
    • Stayed 7 nights
    • Submitted via mobile

    Nothing!

    The location was excellent, right near all the shops, restaurants, bus stop, bars et cetera, but nice and quiet. Beautiful view of the Matterhorn from the balcony. The beds were incredible, so comfortable!

    Stayed in April 2025

Showing 1 – 25

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