Reviews of Swiss Star Marc Aurel - Self Check-In

The only good thing about this hotel was its location. It is easily accessible and well connected.

The room was quite small and I couldn’t breathe properly. The air conditioning wasn’t functioning, and the TV couldn’t be switched on. There was no assistance for charging my mobile as the power sockets were not functional. To my surprise, the next day the wash basin’s drainage was completely choked, so I had to wash my hands, brush my teeth, and shave in the shower area. I would not recommend this hotel to anyone.

The overall Experience is Not good . Initially faced problem during check inn. We were 2 people and only one comforter is available we called to help line and communicate the same . But nobody responded . The washroom at least you should provide Soap. Etc for guest it very nominal cost . Rather then after check inn we need to rush to market for necessarily items. The overall services need to be uplifted to retain the hospitality business.

Location, being close to the tram, was admittedly rather good, although no travel cards were provided, as standard for hotels.

Bathroom facilities were incredibly poor - some of the worst I have experienced. Light didn’t work in first room, and shower could not move upwards. Bathroom repeatedly flooded half the room, including drenching my clothes and bed. Needs to be urgently looked at.

Location

It was not very clean.

Good price Easy check-in and autonomous Posizione ottima

Some renovation/better manteinance world improve the customer perception.

Well connected to Zurich center

Terrible stay. The room was much smaller than it looked in the photos and very dirty. No fan for the heat, broken skirting boards, and poor insulation. The window faced the street and I could hear the tram all night. Definitely not worth the money.

Newly revamped and very modern finishings. Tram is right accross the street so easy access to public transport to all sights and close to Old Vienna center.

Parking is a bit of a pain.

Nothing they need to go another country and see how they dose hotel business…it’s hot month August..so no fan no AC and light long from bed..no kitchen facilities A lot problem

Nothing Just nothing

Location

They gave me a single bed when I asked for a double bed and they did this on purpose. Also, they promote it with air conditioning and there's not

The man at the entrance was very friendly and helped with the parking and the key.

At 14:00 the room was not ready and we had to wait another 40 minutes until it was cleaned.