Reviews of Märchenhotel 4 stars
Dorfstrasse 24, 8784 Braunwald, Switzerland
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Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 June 2025 · Stayed in June 2025
Verified reviewReviewed: 17 May 2025 · Stayed in May 2025
Verified reviewReviewed: 5 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 April 2025 · Stayed in April 2025
Verified reviewAmazing trip. The level of effort the staff and owners go to , to ensure such a welcoming stay is incredible. Different activities and menus daily. The best family friendly hotel we've ever stayed in. We'll be back.
Reviewed: 5 January 2025 · Stayed in January 2025
Verified reviewReviewed: 30 September 2024 · Stayed in September 2024
Verified reviewAmazing hotel to visit with young kids, they’ve really thought of everything to entertain them (and give parents a break), our daughter loved it. Beautiful location with amazing views of the valley and mountains.
Nothing
Reviewed: 27 August 2024 · Stayed in August 2024
Verified reviewReviewed: 19 August 2024 · Stayed in August 2024
Verified reviewThe location and outside amenities for kids (playground, go carts, tennis court, lamas, goats, bunnies, pirate ship) are lovely, staff at the reception, bar, restaurant very helpful and attentive. Loved the pinocchio water fountain outside. Also the pool was good and clean and kids loved it. Lots of little details for kids around too, like the slide or the inner kugelbahn, and cool kids program such as walking with the lamas.
The rooms. You should not be charging outrageous chf 1200 per night for something that is old, broken, shower needs a redo, balcony door will not close properly, leaking bathtub (through a strange glass looking into the room.. whole thing there felt unnecessary). We had a family room, with two parts. I will say that while the beds were comfy and clean, and the view stunning, one would hope that a bit of effort would be put into a much needed new carpet, furniture that does not look like it’s from some hostel, into fixing broken things, maybe a working kettle. Had to ask for a new baby bed too because the first one was broken and completely unstable - should not have been there in the first place. Food was OK but nothing amazing either. Also, the fact that one is being asked to pay chf 30 for room service (read: service for the food you would be served at dinner anyway to be brought to your room) is a bit shocking considering how much you spend for your stay. You can pick it up for free which is what we did. I get that there is a lot included in the price like childcare (did not use it so cannot judge) but we have been to lots of other places in CH - the rooms simply need a full re-do to justify the cost.
Reviewed: 11 September 2023 · Stayed in September 2023
Verified reviewReviewed: 8 March 2023 · Stayed in March 2023
Verified reviewexceptional friendly staff , beautiful location and offers for kids
it is very expensive
Thank you for visiting us and your review. We really appreciate that.
Reviewed: 4 November 2022 · Stayed in November 2022
Verified reviewWe enjoyed all the children’s activities. The staff was fantastic!
We are particularly pleased about this, because the staff is simply the most important thing.Your hosts
Reviewed: 4 September 2022 · Stayed in August 2022
Verified review