One side of the hotel is overlooking the cemetery. Both our rooms had a balcony to that side..

Central location, next to the church. Friendly helpful staff.

Stayed in July 2025

They need to have an iron and a board in the room for the guests. Like all the 5 star hotels dp🥺

The hotel was very nice and clean, very helpful and friendly staffs as well. We loved the spacious bedroom apartment.. enjoyed our stay there😃

Stayed in August 2025

I didn’t find anything that I did not like

The room was super Cousy with glass on the roof so I was able to see the stares at night, also the room had a balcony really nice. It was close to the train station I was able to pull my luggage all the way to the hotel and back to the train station when leaving.

Stayed in August 2025

Not much storage space available in the room and could’ve used a fridge in the room (although staff were able to help with food items I needed kept cold).

Great location in the centre of town, less than 10 minutes from the transport hub and close to lots of great restaurants. Spa area downstairs was a welcome addition after a day out hiking, rooms were clean and comfortable and the staff were incredibly helpful and friendly. Good breakfast available daily and even provided for us when we were leaving early.

Stayed in August 2025

Maybe electric kettle coffee and tea in the room i thinks Its more convenient for the guest ☺️

We have stunning view of matterhorn !!! The staff are welcoming and always smiling.

Stayed in August 2025

There were a couple of minor issues during our stay: - Wi-fi connection in our room was very unstable. - We could benefit from additional towel hooks in a bathroom. - There were no glasses/mugs in a spa zone, so we had to bring our own water bottle or drink water directly from tap.

Great hotel in an amazing location. We loved our stay and would definitely stay here again!

Stayed in July 2025

only comment is that they should let us know before arrival about the taxi service they provide from the train station to the hotel

The rooms are big and bed very comfortable. Hotel is very well located less than 10 min walk to all activities. Spa is 4 stars and super clean Love the fresh cut ham for breakfast. And free coffee in the lobby all day I saw many negative comments about the owner, but felt he was nice and straight to point.

Stayed in July 2025

All good

The room was quaint, traditional, good views. The buffet was good with a range of choices. I like the you could cook your own eggs, soft or hard boiled. The freshly sliced parma ham was a special touch.

Stayed in July 2025

Breakfast was decent. However, could be improved. Lack of hot items/food like scrambled eggs and sausages. It would also be nice if there is available microwave for guests to use, since Zermatt is unbelievably expensive. Food from grocery can be heated anytime. Balcony from our room lacks an outdoor chair, it was only one. But we were two, would be great if they were 2 chairs to enjoy fresh air and view.

Room is spacious, clean and beds are comfy. Best part was the spa area, jacuzzi, steam, sauna, a meditation/relaxation room, gym as well. Perfect after that long hike. Staff were sweet and accommodating. Has some nice view of the Matterhorn.

Stayed in July 2025

The shower temperature was not steady

I loved everything about our stay—the delicious food, the beautiful rooms, and the kind and helpful staff.

Stayed in July 2025

Very nice room, comfortable bed, great windows and balcony. The coffee and breakfast was very good and the location was very good. Easy walk from the train and to all local amenities while still quiet at night . I was able to do laundry quite conveniently right in the hotel.

Stayed in July 2025

In need of an elevator for the Chalet Ritz! Almost had a heart attack thinking our room was up 5 flights of stairs. Please offer pillows with neck support.

The Hotel Matterhornblick was one of our most memorable stays in Switzerland. We recommend taking advantage of the included breakfast featuring many options to choose from. Basque in the spa area after a long day of hiking. Such a great stay and only an 8 minute walk from the station.

Stayed in June 2025

I only had a one night stay!

Hotel is conveniently situated in a quiet, central location a short walk from the train station. An attractive building both outside and in, stylish decor (especially the dining room with its carved wood ceiling features). My top floor room was also stylishly finished with lots of natural wood surfaces on show. Velux windows with remote control blinds did their job well both day and night. The hotel was extremely clean and all fixtures, bathroom and public areas very well maintained.

Stayed in June 2025

One pain point for me was the lack of AC, but that is quite common in Switzerland and Zermatt is high up so it did cool down for the night, with open windows it was still comfortable. If it had been warmer, not sure if it could have been a problem.

This hotel is amazing, very nice staff, good breakfast, comfortable rooms, from what I saw balcony with every room, we also had a nice view. But if I had to pick one thing, it is the spa, brand new and very nice. Location again 10/10

Stayed in June 2025

breakfast is quite poor, I’d say

good location, stuff is super kind. I stayed in room for one person which was on the las floor with windows on cowling and it was perfect. place is quite, nothing can disturb you. SPA zone is nice, a couple of saunas and jacuzzi.

Stayed in June 2025

Just missed some hooks in the bathroom to hang a few things. Also the body soap was next to the basin and no space to put it in the shower area.

Organized pick-up and drop of baggage to railways station with nominal cost of CHF 10.- Room was nice, but would have liked some hooks in the bathroom. Breakfast was adequate. The owner/staff were always around to assist.

Stayed in June 2025

We liked it all!

We liked everything about the hotel! The staff were friendly. The breakfast, which was included in the room rate, was delicious and fresh. We rented one of the apartments, which was very roomy and offered kitchen facilities for us to prepare meals in house, which was a savings for our family. The highlight was the spa facilities, which included a sauna, steam room, whirlpool and amazing rain-shower showerheads. Also, the location is very close to the bus which takes skiers to the lift locations.

Stayed in April 2025

No dislikes, we stayed in the apartment, it would have been nice to have a more comfortable sofa & some plants outside the windows as we were looking onto a brick wall.

The location was fantastic, the breakfast was lovely and the spa was very modern.

Stayed in April 2025

Nothing.

The breakfast was very good, the staff was friendly and the SPA area was nice. Location was very convenient, close to the main walking street.

Stayed in March 2025

The hotel room was extremely clean! The breakfast was wonderful, complete with freshly cut prosciutto every morning. The staff was extremely helpful and friendly. The location was halfway in between the train and the gondola. Both walking distance. The location was also walking distance to lost restaurants and shopping. The spa area was modern and well equipped.

Stayed in January 2025

There was a lot of noise from people on the street during the night so difficult to sleep with windows open but the windows were good at blocking the noise.

Clean, well located in the town.

Stayed in February 2025

Breakfast was great! And the spa area was great too! Staff was always super helpful and friendly!

Stayed in January 2025

I requested a firmer pillow, I was told that's all they have, given the cost, a few pillow options wouldn't go amiss.

All very good, ski room superb, great sauna and steam room but the ''hot'' bath was anything but hot. Minor issue but you have asked.

Stayed in February 2025

A little walk away from the train station.

Staff was very helpful and friendly

Stayed in December 2024