Reviews of Hotel Merkur - West Station 3 stars
Bahnhofstrasse 35, 3800 Interlaken, Switzerland
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Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in May 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewVery central and easy to get to. Well presented clean and professional staff
Thank you for your great review
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewIt was at the best location just opposite West station which made it easy to move around. Also the best part was the beautiful Mountain View and the lake view. All the shops and restaurants were easily accessible.
The breakfast was just average. Should have more variety.
Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewThe location is great, just opposite of Interlaken West train & bus station, right in de center of town. They offer breakfast - nothing very special, but all the essentials you need. Service staff is super friendly and helpful. Staff at front desk as well. Super friendly, helpful, customer satisfaction and sustainability is of high standard here! very happy. Room was clean, no AC, just ceiling fans and fresh air which was awesome. I would recommend this hotel absolutely!! Thank you fro taking care of me and my family, We will be back for sure.
Dear Francesca, thank you so much for your detailed and nice review. To bad we cannot rate you :). See you next time - André - Management
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 August 2025 · Stayed in August 2025
Verified reviewexcellent location, just cross the road infront of the train station
no AC in the room, it's like piece of hell breakfast with no variety room needs some renovation very small bathroom
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewThe staffs at the reception is very kind. The location is perfect as it is just 1 minute walk from the station. The breakfast is delicious and it was a nice view from the terrace.
The ceiling fan was a bit noisy and when it is operating. The desk fan was also a bit noisy when puting them beside my bed.
Reviewed: 17 August 2025 · Stayed in August 2025
Verified reviewJust location is best I booked 2 night 780 euro just for location . Room size is zero . Break fast also zero staff is very nice
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewExcellent location Excellent service Excellent food
All good. Nothing bad.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff super mind Great location Excellent breakfast Nice bedrooms Other facikities (discounts, 24h snacks)
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewHotel was clean and modern and in a great location right opposite West station. Staff were also very friendly and welcoming.
Nothing it was all good
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe staff are friendly and helpful . The location is perfect in front of the west station .
There is No A.C
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewLocation, opposite bus and train station in interlacken west. Breakfast was served on the rooftop, lovely views. Friendly staff.
Incredibly expensive for an average / budget room. There was no air con, however staff brought up a fan to the room. The room was too hot at night. The vibe was budget hotel but the prices were extortionate. The tv did not work, as in no signal.
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewVery friendly and helpful staffs. Good breakfast and very convenience location
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewLocation
Room. Bathroom. Breakfast
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 5 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified review