The bed in the "master bedroom" as well as the couch in the living room have seen better days and were not really comfortable. But none of this took anything away from us having an amazing and unforgettable vacation!!!

The location was absolutely perfect: right in the heart of the little town with easy acces to literally anywhere, and still peaceful and quiet. The place was spacious, clean and bright. Response times and general customer service of the Mountain Exposure team were impeccable. Thank you Ecaterina, Stefan,and Nick!!!

Stayed in July 2025

Very nice property where you can feel homely stay. Staff are very responsive and very helpful. Property is very nice and excellent maintained. Location is prime. All tourist points are close to property with walking distance. I specially thanks to staff for making our stay lovely.

Stayed in July 2025

Unfortuntunately construction was taking place right outside our original apartment and this would have been unbearable for the whole holiday as they workmen started really early in the morning until about 6pm. However, we contacted Mountain Exposure straight away and explained that we were very unhappy with the work taking place right outside the door (the work men were literally looking straight into what was our bedroom)!. Bronagh could not have been more helpful in organising for us to move apartment. She was very patient and understanding as to why we felt we could not stay in the initial apartment. When we made the move, we could not fault it and our stay moving forward was then excellent. We really did appreciate that this apartment was far superior to the one we had booked initially and were extremely grateful that we had been moved away from the necessary work being carried out to the building.

We didnt actually stay in the apartment we had selected and paid for and were moved to a different apartment. The new apartment was fantastic. The facilities were absolutely amazing and the apartment was really clean, tidy and very well equipped and was a really nice space to stay in.

Stayed in July 2025

Nothing, would have liked to have a tiny bedside table on each side of the bed but that’s only a suggestion.

The location in the town could not be better, just a short walk from the station. The apartment had everything we could possibly need, even down to coffee pods, washing machine tabs etc. Very comfortable, nice to have the balcony. We had a small issue with the sink, fixed in a flash with excellent comms.

Stayed in June 2025

Some repair work on the creek outside but not the accommodations fault.

Location was great. Good communication with the host. Kitchen was well supplied although would have like a toaster. Comfortable bed.

Stayed in June 2025

The room was dirty, especially the balcony... The ammenities in the bathroom can be better... We're unlucky, because during our stay, there are a contruction project near the property, so sometimes become noisy.

The room are big, and the interior is still new. The bed and the blanket is very comfy.

Stayed in May 2025

Great location and clean. Would have loved a balcony.

Stayed in June 2025

Washing machine in basement. Shared by all apartments in the complex. Wifi not good. Plug in WiFi is slow and can drop out.

Great location. Easy walk to train station and cable car to summit. Cosy apartment with a nice balcony. Facilities were good.

Stayed in June 2025

Excellent location to explore the town.

Stayed in May 2025

Nothing

Having an apartment, we could prepare our own meals was ideal, and being quite close to the main town attractions. The view of the Matterhorn from our balcony was so special

Stayed in May 2025

The property is behind the beautiful church in town, and the bell rings every 30 mins from early in the morning and till about 10pm (from memory), which wasn't a huge problem since we were there for the snow so we are generally up early, but if you are looking to sleep in, it might be an issue. Being behind the church also meant we are looking out to the cemetery attached to the church. This doesn't bother us but it might for some people and should probably be included in the property description. Lastly, we were told by the new staff who showed us to our property the back door is not locked and not accessible by us, so we walked the long way to and from the shuttle bus stop every single day whilst we were there. Only found out the shortcut on the very last night by chance.

The property is very close to village center and pretty convenient. The team was very nice and responsive, always replied quickly to our messages. E.g. when the hairdryer broke, a new one was dropped off to us within minutes.

Stayed in March 2025

Perfect position, close to slopes, shops and restaurants. A grate base for the wonderful skiing that is available in Zermatt.

Stayed in February 2025

Staff responsed very fast and prompt to resolve the issues we had . Appreciated. Will recommend to friends to stay

Stayed in October 2024

Central location in Zermatt.

Stayed in June 2024

We stayed in 2 apts - one was close to the stream (but was transformed into a raging river soon enough). Even in normal weather, the rolling flow of water can disturb a light sleeper. The other luxury apt was beautiful - 1 / 2 fittings were not functioning well (but having said that the team was very responsive in addressing them).

Ample space, clever layout, clean but above all the staff service level and communication right from the time of booking. All questions were responded to, and always with kindness and courtesy. They came to our rescue yesterday almost immediately when the floods came and we had to be moved to another of their amazing apts (definitely a few levels up from what we booked originally). They were very gracious in supporting an extra day of stay since we were stranded. Ecaterina and Bronagh were always responsive and helped us in a very tough situation - staff even came and helped us bring our luggage when moving to the next apt. And they were so polite white waiting for us to pack etc.

Stayed in June 2024

The apartments were clean, fresh and cozy. Great balcony with view of Matterhorn. Main Zermatt within 5 min walk :) We thought apartment was great.

Stayed in May 2024

very convenient location in Zermatt, the laundry was a plus (takes Swiss Francs), and the elevator made it easier to access.

Stayed in May 2024

Nothing I didn't like. Only that washing machine, tumble dryer was listed as room amenities but not found in the room. Perhaps this can be clarified as chargeable or are shared facilities somewhere in the apartment.

I stayed 5 nites in the Studio Madeleine. Very cosy homely apartment complete with kitchen and bathroom amenities, full bed linen and towels, very comfortable bed. There are some basic condiments in the pantry, which is a nice touch. The room has 2 sets of windows offering both town and mountain views. The delightful balcony overlooks St Mauritius Church and a stream, nice to sit out to enjoy the weather. I was blessed with mostly sunny days during my stay. The restaurant Chez Gaby downstairs offers delicious meals on days you don't feel like cooking. Great location close to shops and supermarket but away from the busy-ness. There was a little unforseen incident with the kitchen tap but was looked into very promptly by Donald. Very professional and prompt service. Highly recommend this place.

Stayed in September 2023

Great value, awesome location and managers were awesome to deal with. Very helpful and accommodating, always happy to answer our questions or help when we needed it. Thanks for an awesome stay!

Stayed in September 2023

Nothing.

My husband and I liked everything about the property! The location is great. The apartment is located in town with easy access to restaurants, stores, hiking trails and mountain cable cars and cog railroad. It is beside a lovely glacier fed stream with a view of the mountains. A lot of thought has gone into the design and furnishing of the studio space: The kitchen is well appointed (see photo), the bed very comfortable, the WiFi good and amenities such as bathrobes and slippers provided. Self checkin and checkout was a breeze. Best of all, when we asked if there was somewhere we could store our bags between check out and the time our train left, Nick advised us that the studio was vacant for that night and so we could use it until our train left at 1:30. And there would be no extra charge!

Stayed in August 2023

Would have liked a microwave, although managed quite well without

Great location, good accommodation with views of the Matterhorn

Stayed in July 2023

The location was excellent as we were going to a wedding at the church with the reception nearby. There were lots of coffee shops - recommend "Cups" and a grocery close by.

Stayed in July 2023

No issues

Very clean and comfortable. Well located

Stayed in July 2023

Our accomodations were so cozy and quiet. We were close to everything. We walked everywhere. We could cook for ourselves in the unit. Everything was clean and organized -- very well planned for the space. The balcony at the river was our hangout to drink wine or read. The host was quick to help us and answer questions. The online information was helpful too. And the bed and duvet were fantastic! We would defintely stay there again!

Stayed in May 2023