8.7

Reviews of Good Value Apartments by Mountain Exposure 3 stars

Office only: Schälpmattgasse 14, 3920 Zermatt, Switzerland

  • Ean

    Reviewed: 27 August 2025 · Stayed in August 2025

    Verified review

    The location is very good , close to train station and shops.

    Bed and pillows are too soft which is causing my back pain(Maybe im old , i prefer firm mattress and pillows) There were some construction work outside the building early in the morning although it wasnt the host problem but it really affected my holiday mood .

  • Elke

    Reviewed: 12 August 2025 · Stayed in July 2025

    Verified review

    The location was absolutely perfect: right in the heart of the little town with easy acces to literally anywhere, and still peaceful and quiet. The place was spacious, clean and bright. Response times and general customer service of the Mountain Exposure team were impeccable. Thank you Ecaterina, Stefan,and Nick!!!

    The bed in the "master bedroom" as well as the couch in the living room have seen better days and were not really comfortable. But none of this took anything away from us having an amazing and unforgettable vacation!!!

  • Maheshkumar

    Reviewed: 25 July 2025 · Stayed in July 2025

    Verified review

    Very nice property where you can feel homely stay. Staff are very responsive and very helpful. Property is very nice and excellent maintained. Location is prime. All tourist points are close to property with walking distance. I specially thanks to staff for making our stay lovely.

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  • Lindsey

    Reviewed: 10 July 2025 · Stayed in July 2025

    Verified review

    We didnt actually stay in the apartment we had selected and paid for and were moved to a different apartment. The new apartment was fantastic. The facilities were absolutely amazing and the apartment was really clean, tidy and very well equipped and was a really nice space to stay in.

    Unfortuntunately construction was taking place right outside our original apartment and this would have been unbearable for the whole holiday as they workmen started really early in the morning until about 6pm. However, we contacted Mountain Exposure straight away and explained that we were very unhappy with the work taking place right outside the door (the work men were literally looking straight into what was our bedroom)!. Bronagh could not have been more helpful in organising for us to move apartment. She was very patient and understanding as to why we felt we could not stay in the initial apartment. When we made the move, we could not fault it and our stay moving forward was then excellent. We really did appreciate that this apartment was far superior to the one we had booked initially and were extremely grateful that we had been moved away from the necessary work being carried out to the building.

  • Anna

    Reviewed: 2 July 2025 · Stayed in June 2025

    Verified review

    The location in the town could not be better, just a short walk from the station. The apartment had everything we could possibly need, even down to coffee pods, washing machine tabs etc. Very comfortable, nice to have the balcony. We had a small issue with the sink, fixed in a flash with excellent comms.

    Nothing, would have liked to have a tiny bedside table on each side of the bed but that’s only a suggestion.

  • Glenda

    Reviewed: 18 June 2025 · Stayed in June 2025

    Verified review

    Location was great. Good communication with the host. Kitchen was well supplied although would have like a toaster. Comfortable bed.

    Some repair work on the creek outside but not the accommodations fault.

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  • Christian

    Reviewed: 12 June 2025 · Stayed in May 2025

    Verified review

    The room are big, and the interior is still new. The bed and the blanket is very comfy.

    The room was dirty, especially the balcony... The ammenities in the bathroom can be better... We're unlucky, because during our stay, there are a contruction project near the property, so sometimes become noisy.

  • Fiona

    Reviewed: 8 June 2025 · Stayed in June 2025

    Verified review

    Great location and clean. Would have loved a balcony.

  • Kateryna

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review
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  • Adriano

    Reviewed: 2 June 2025 · Stayed in June 2025

    Verified review

    Great location. Easy walk to train station and cable car to summit. Cosy apartment with a nice balcony. Facilities were good.

    Washing machine in basement. Shared by all apartments in the complex. Wifi not good. Plug in WiFi is slow and can drop out.

  • Sdh

    Reviewed: 28 May 2025 · Stayed in May 2025

    Verified review

    Excellent location to explore the town.

  • Gayle

    Reviewed: 20 May 2025 · Stayed in May 2025

    Verified review

    Having an apartment, we could prepare our own meals was ideal, and being quite close to the main town attractions. The view of the Matterhorn from our balcony was so special

    Nothing

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  • 7.0 Good
    Chee

    Reviewed: 18 May 2025 · Stayed in May 2025

    Verified review
  • Julie

    Reviewed: 7 May 2025 · Stayed in May 2025

    Verified review
  • Katie

    Reviewed: 10 April 2025 · Stayed in March 2025

    Verified review

    The property is very close to village center and pretty convenient. The team was very nice and responsive, always replied quickly to our messages. E.g. when the hairdryer broke, a new one was dropped off to us within minutes.

    The property is behind the beautiful church in town, and the bell rings every 30 mins from early in the morning and till about 10pm (from memory), which wasn't a huge problem since we were there for the snow so we are generally up early, but if you are looking to sleep in, it might be an issue. Being behind the church also meant we are looking out to the cemetery attached to the church. This doesn't bother us but it might for some people and should probably be included in the property description. Lastly, we were told by the new staff who showed us to our property the back door is not locked and not accessible by us, so we walked the long way to and from the shuttle bus stop every single day whilst we were there. Only found out the shortcut on the very last night by chance.

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  • Richard

    Reviewed: 16 March 2025 · Stayed in February 2025

    Verified review

    Perfect position, close to slopes, shops and restaurants. A grate base for the wonderful skiing that is available in Zermatt.

  • Eray

    Reviewed: 15 February 2025 · Stayed in February 2025

    Verified review
  • 7.0 Good
    Alastair

    Reviewed: 25 January 2025 · Stayed in January 2025

    Verified review
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  • Mei

    Reviewed: 18 October 2024 · Stayed in October 2024

    Verified review

    Staff responsed very fast and prompt to resolve the issues we had . Appreciated. Will recommend to friends to stay

  • James

    Reviewed: 14 July 2024 · Stayed in July 2024

    Verified review
  • Kathleen

    Reviewed: 25 June 2024 · Stayed in June 2024

    Verified review

    Central location in Zermatt.

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  • Derek

    Reviewed: 22 June 2024 · Stayed in June 2024

    Verified review

    Ample space, clever layout, clean but above all the staff service level and communication right from the time of booking. All questions were responded to, and always with kindness and courtesy. They came to our rescue yesterday almost immediately when the floods came and we had to be moved to another of their amazing apts (definitely a few levels up from what we booked originally). They were very gracious in supporting an extra day of stay since we were stranded. Ecaterina and Bronagh were always responsive and helped us in a very tough situation - staff even came and helped us bring our luggage when moving to the next apt. And they were so polite white waiting for us to pack etc.

    We stayed in 2 apts - one was close to the stream (but was transformed into a raging river soon enough). Even in normal weather, the rolling flow of water can disturb a light sleeper. The other luxury apt was beautiful - 1 / 2 fittings were not functioning well (but having said that the team was very responsive in addressing them).

  • Amanda

    Reviewed: 25 May 2024 · Stayed in May 2024

    Verified review

    The apartments were clean, fresh and cozy. Great balcony with view of Matterhorn. Main Zermatt within 5 min walk :) We thought apartment was great.

  • Christinenaomihanley

    Reviewed: 15 May 2024 · Stayed in May 2024

    Verified review

    very convenient location in Zermatt, the laundry was a plus (takes Swiss Francs), and the elevator made it easier to access.

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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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