Reviews of Ascona Lodge, Pool & Garden Retreat 3 stars
Via delle Scuole 17, 6612 Ascona, Switzerland
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Reviewed: 25 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat breakfast and nice clean rooms.
Thank you so much! We're glad to hear you enjoyed the breakfast and found the rooms clean and comfortable😊. We hope to welcome you back soon! Olga Vuillod, Team Ascona Lodge
Reviewed: 27 July 2025 · Stayed in June 2025
Verified reviewRooms are comfortable, beds are good, pool is nice.
The check-in process when the reception isn't staffed isn't straightforward.
Thank you for your feedback! We're happy to hear that you enjoyed our rooms 🛏️, the comfortable beds, and the pool 🏊 – it's always a pleasure to know our guests feel at ease. We’re sorry if the check-in procedure without reception staff wasn’t as straightforward as expected. 💬 We're working on making this process as clear and user-friendly as possible, even when no team member is present. We hope to welcome you back again soon 🌴 Michela Tomasina, Team Ascona Lodge
Thank you for your feedback! We're happy to hear that you enjoyed our rooms 🛏️, the comfortable beds, and the pool 🏊 – it's always a pleasure to know our guests feel at ease. We’re sorry if the check-in procedure without reception s… Show more
Reviewed: 15 July 2025 · Stayed in July 2025
Verified reviewClean and fresh, very friendly staff, great pool area, good location in the town.
Thank you very much for your wonderful review 😍 We are delighted to hear that you appreciated the cleanliness, the friendliness of our staff, the pool area, and the central location of our Ascona Lodge. It will be a real pleasure to welcome you back on your next visit! Michela Tomasina, Team Ascona Lodge
Thank you very much for your wonderful review 😍 We are delighted to hear that you appreciated the cleanliness, the friendliness of our staff, the pool area, and the central location of our Ascona Lodge. It will be a real pleasure to welcome… Show more
Reviewed: 11 June 2025 · Stayed in June 2025
Verified reviewThis is a very nice, modern hotel. Not big luxury, but very well equipped, lean modern design, spacious and in a good location (just a few minutes walk to the lake and center of Ascona). The 24h trust bar and water fountain are great, and the lounge, library and garden really cozy and pretty. Would definitively stay there again, also perfect for a workation.
Thank you for your positive review of Ascona Lodge. We are delighted to hear that you appreciated our modern design, amenities like the 24h trust bar and water fountain, as well as our cozy lounge, library, and garden 😊. It’s wonderful to know that you found our location convenient and enjoyed your stay overall. We constantly strive to enhance our guests' experience. We look forward to welcoming you back, whether for another relaxing visit or a productive workation. Michela Tomasina, Team Ascona Lodge
Thank you for your positive review of Ascona Lodge. We are delighted to hear that you appreciated our modern design, amenities like the 24h trust bar and water fountain, as well as our cozy lounge, library, and garden 😊. It’s wonderful to k… Show more
Reviewed: 9 June 2025 · Stayed in April 2025
Verified reviewReviewed: 15 May 2025 · Stayed in April 2025
Verified reviewPleasant, with helpful staff
The bathroom window (facing east) did not/does not have blinds or curtains to protect from the great amount of light coming at sunrise
Reviewed: 28 April 2025 · Stayed in April 2025
Verified reviewReviewed: 29 March 2025 · Stayed in March 2025
Verified reviewVery nice and clean. The lobby is very stylish and convenient if you have to do some work as well. The free city bikes and coffee in the lobby are bonus. The receptionist Olga was super friendly and helpful! Breakfast is alright - you could squeeze some fresh orange juice which is nice - but no cooked items apart from boiled eggs and there’s limited choice of ham or cheese. Maybe because it’s still the low season? We could hear people in the hallway and when they slam shut their doors. We didn’t hear noise from outside.
Thank you very much for sharing your experience and for your kind words about the cleanliness, the elegance of the lobby, and the helpfulness of our receptionist Olga. We are happy that you also appreciated the free bicycles and the coffee in the lobby. We apologize if the breakfast did not fully meet your expectations; we will take your suggestion into consideration. We are glad that you didn’t hear any noise from the outside and we have noted your comments to improve the soundproofing of the rooms in the future. Your opinion is very important to us and will help us provide an even better experience for our guests. Thank you again for your feedback, and we hope to welcome you back to Ascona Lodge soon! Michela Tomasina, Team Ascona Lodge
Thank you very much for sharing your experience and for your kind words about the cleanliness, the elegance of the lobby, and the helpfulness of our receptionist Olga. We are happy that you also appreciated the free bicycles and the coffee … Show more
Reviewed: 18 March 2025 · Stayed in March 2025
Verified reviewFriendly staff, generous facilities all round, first class breakfast.
The room was good and large and well equipped. The only flaw in this cold weather on day two was that the bathroom was unheated and therefore very cold. On most other visits to Ascona this problem will not arrise again as Ascona will be hot and the room is air conditioned but now in early spring it is a slight handicap. Otherwise only very good experience and we will come back!
Thank you very much for your kind compliments! We are happy that you appreciated our staff, facilities, and breakfast. Regarding the room temperature, we apologize for the inconvenience: it is possible to adjust the temperature using the air conditioning, which provides a solution during this season. Additionally, upon request, we also have portable heaters available for our guests. We are already planning improvements to the bathroom heating to ensure even greater comfort. We are doing our best to improve. We hope to welcome you back to Ascona soon! Michela Tomasina, Team Ascona Lodge
Thank you very much for your kind compliments! We are happy that you appreciated our staff, facilities, and breakfast. Regarding the room temperature, we apologize for the inconvenience: it is possible to adjust the temperature using the ai… Show more
Reviewed: 16 January 2025 · Stayed in November 2024
Verified reviewReviewed: 20 December 2024 · Stayed in December 2024
Verified reviewLocation was great, close to the water, Migros and Coop.
Would have been nice if the free coffee/ tea was available always. Instead they close the coffee machine at 12h00 and you have to buy at the bar. Alternatively they can consider to put a small machine in the room.
Reviewed: 29 October 2024 · Stayed in October 2024
Verified reviewReviewed: 1 October 2024 · Stayed in September 2024
Verified reviewReviewed: 16 September 2024 · Stayed in August 2024
Verified reviewReviewed: 13 September 2024 · Stayed in September 2024
Verified reviewThank you so much for your kind feedback😊! Olga Vuillod, Team Ascona Lodge
Reviewed: 5 September 2024 · Stayed in September 2024
Verified reviewgreat breakfast!
online check-in did not quite work as expectec
Reviewed: 25 August 2024 · Stayed in July 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 July 2024 · Stayed in July 2024
Verified reviewGreat Breakfast! Modern Rooms, extremely clean. Really easy check-in / check-out. Trust Bar is a great concept and well equipped. If you look for a newly refurbished hotel in Ticino this is your place!
Nothing.
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our breakfast, modern and extremely clean rooms, and the easy check-in/check-out process. We're also glad you liked the concept of the Trust Bar. It's a pleasure to know you had a great stay with us and noticed our efforts in refurbishing the hotel. We look forward to welcoming you back during your next visit to Ticino! Michela Tomasina, Team Ascona Lodge
Thank you so much for your wonderful review! We are delighted to hear that you enjoyed our breakfast, modern and extremely clean rooms, and the easy check-in/check-out process. We're also glad you liked the concept of the Trust Bar.… Show more
Reviewed: 21 September 2023 · Stayed in September 2023
Verified reviewReviewed: 20 September 2023 · Stayed in September 2023
Verified reviewReviewed: 10 September 2023 · Stayed in September 2023
Verified reviewReviewed: 31 August 2023 · Stayed in August 2023
Verified review