1086 Höhenmatte, 3825 Mürren, Switzerland
#11 of 20 hotels in Mürren
Guests' ChoiceBased on 34 hotel reviews
9.4Cleanliness
9.9
Comfort
9.9
Location
9.9
Facilities
9.6
Staff
9.5
Value for money
8.8
Free Wifi
9.0
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Showing 1 - 25
Reviewed: September 6, 2025
Nina
United StatesLoved it all
Gorgeous location. Gorgeous property
Stayed in September 2025
Reviewed: September 5, 2025
Robert
United StatesNothing!
Wonderful room with plenty of space (double superior room) and queen bed, gorgeous location, great breakfast and dinner, and helpful staff!
Stayed in September 2025
Reviewed: August 28, 2025
Caroline
SwitzerlandAmazing hotel, cosy and spacious! Very well restored!
Stayed in August 2025
Reviewed: August 19, 2025
Richard
United KingdomSpectacular views. Excellent staff who went out of their way to be helpful. Tasty breakfasts with a variety of food that set you up for activity filled days. The hotel has recently been renovated and has been finished to a high standard. We made use of the pool facilities after long days of walking. Our room was very spacious and we loved the whirlpool on the deck. We felt so relaxed and rejuvenated after three nights stay it felt like we had been there for a week. Would highly recommend.
Stayed in August 2025
Reviewed: August 11, 2025
James
United StatesEverything was great.
The location was incredible.
Stayed in August 2025
Reviewed: August 8, 2025
Mai
United KingdomN/A
Everything, location and facilities
Stayed in August 2025
Reviewed: August 8, 2025
Inder
United StatesEverything was great.
Fantastic location with beautiful mountain views. Rooms were spotless, facilities well-maintained, and the staff went above and beyond to be helpful. Everything about the stay was comfortable and enjoyable — would happily return.
Stayed in July 2025
Reviewed: August 7, 2025
Sarah
United StatesNothing - staff weren’t totally clued in to suggestions for lunch/dinners especially with kids but that’s fine
Incredible hotel. Truly immersive location to Jungfrau region. Rooms spacious and great layout.
Stayed in July 2025
Reviewed: August 5, 2025
Suzanne
United StatesExceptional property with amazing views. First class renovation - super staff. Dining food and staff great - especially Gonzalo.
Stayed in August 2025
Reviewed: August 3, 2025
Ian
United KingdomSwiss prices… Everything in Switzerland is super expensive and the Mürren Palace is no different. That said, their prices were not much higher than anywhere else in Switzerland. The hotel needs its own pool rather than using the village pool.
Fantastic hotel, in a stunningly beautiful place. The newly renovated hotel is magnificent. Staff are very friendly and helpful. Our stay was wonderful and would definitely consider returning.
Stayed in August 2025
Reviewed: August 1, 2025
Luka
AustraliaNothing
Great hotel, facilities, staff and breakfast. My room was excellent, situated with an amazing view of the mountains. I highly recommend hotel murren palace to anyone looking to stay in Murren.
Stayed in July 2025
Reviewed: July 22, 2025
Kasia
PolandGreat place to stay! The hotel is beautifully located, with great views all around. Very nice, freshly renovated rooms, great restaurant.
Stayed in June 2025
Reviewed: July 6, 2025
Ellen
United StatesSome lounge chairs outside would be a wonderful addition!
Beautiful, newly renovated hotel, very short walk from the Mürren station. Staff was very helpful, beautiful spa with saunas, steam room and cold plunge pools. Massages were great and on site restaurant and bar were wonderful. Would highly recommend!
Stayed in July 2025
Reviewed: July 4, 2025
Dennis
United StatesEverything was great.
This property exudes luxury. Beautifully renovated rooms in a very old, culturally significant building with extraordinary views. The addition of the spa area just puts it over the top. Oh wait, maybe it was the fine dining and unparalleled service at the bar and in the dining room or maybe it was the fresh croissants and cakes at the breakfast buffet daily. Lol. Loved this hotel and its fun loving employees. I hope to return one day for a ski trip.
Stayed in June 2025
Reviewed: June 30, 2025
Rita
CanadaThe lighting on the rooms was too confusing . The main disappointment was the Palace dining room. Service was very inexperienced , and the food didn’t meet expectations for such a place . Staff were all very polite and pleasant but they seemed to be struggling
The new decor was lovely. The room was spacious. The staff were all very cordial . Location was great. Shuttle to the train station was helpful
Stayed in June 2025
Reviewed: June 13, 2025
Brian
United KingdomThe service should be better in a hotel of this standard. Friendly enough at reception but lacking some finesse, like having your bags taken to the room, taking away the ironing board left outside the room, for example. The coffee machine didn’t work and wasn’t fixed after reporting. Poached eggs (admittedly not on the menu (why not?)) took almost an hour.
The hotel was recently refurbished. Common areas and the rooms are all very tastefully decorated. The view from our room was spectacular, down the valley towards Wengen. Use of the spa facilities in the new adjoining sports centre is a nice touch but we wonder how it will be during busy ‘off school’ times.
Stayed in June 2025
Reviewed: June 3, 2025
Susan
United KingdomThe restaurant meals and service could be improved.
Amazing location and accommodations.
Stayed in May 2025
Reviewed: February 20, 2025
Ka
FranceThe town’s mediocre commercial offerings at high prices. If you’ve travelled frequently, you might find many of the local business operators in town to be generally disinterested in the way they do business or provide service. Certainly a disconnect from the well run Murren Palace hotel.
Very nice hotel….but the town itself was very limited in commercial offerings….very boring shops and mediocre restaurants at extremely high prices. The best place in town was the supermarket.
Stayed in January 2025
Reviewed: February 8, 2025
Beran
United KingdomMaybe a few small touches are needed for breakfast
Style, location, super friendly staff, size of the rooms, spa, Fantastic stay overall
Stayed in January 2025
Reviewed: January 30, 2025
Evren
GreeceThe dinners were excellent but I found the breakfast a bit lacking. The variety was limited, possibly because the hotel is still very new. I’m sure it will be even better if they expand the options.
We absolutely love Mürren, and we were so happy to find such a beautifully renovated hotel. Most hotels in the area tend to be quite old. We stayed in a one-bedroom suite and absolutely loved the decor and the spacious balcony with its stunning view. We can’t wait to go back!
Stayed in January 2025
Reviewed: January 3, 2025
Elizabeth
United StatesNothing, the entire experience was exquisite!
Breakfast was excellent!
Stayed in December 2024
Reviewed: September 6, 2025
Anonymous
United StatesRestaurant for dinner I would not recommend. Took over 2 hours to get a burger. High price
Great breakfast. Wonderful spa
Stayed in September 2025
Reviewed: August 29, 2025
Anonymous
United StatesBeautiful hotel and the staff/service members were top notch.
Stayed in August 2025
Reviewed: September 4, 2025
Salim
BelgiumThere are no comments available for this review
Stayed in August 2025
Showing 1 - 25
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