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Reviews of Hotel Mürren Palace This rating is a reflection of how the property compares to the industry standard when it comes to price, facilities and services available. It's based on a self-evaluation by the property. Use this rating to help choose your stay!

1086 Höhenmatte, 3825 Mürren, Switzerland

#11 of 20 hotels in Mürren

Guests' Choice

Review Score

Based on 34 hotel reviews

9.4

Score breakdown

  • Cleanliness

    9.9

  • Comfort

    9.9

  • Location

    9.9

  • Facilities

    9.6

  • Staff

    9.5

  • Value for money

    8.8

  • Free Wifi

    9.0

Verified guest reviews from real Bookers

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Showing 1 - 25

  • Reviewed: September 6, 2025

    10
    We had a wonderful stay at this gorgeous hotel.truly a palace
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 2 nights
    • Submitted from a mobile device

    Loved it all

    Gorgeous location. Gorgeous property

    Stayed in September 2025

  • Reviewed: September 5, 2025

    10
    Wonderful in every aspect! Highly recommend.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing!

    Wonderful room with plenty of space (double superior room) and queen bed, gorgeous location, great breakfast and dinner, and helpful staff!

    Stayed in September 2025

  • Reviewed: August 28, 2025

    10
    Fabulous!
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night
    • Submitted from a mobile device

    Amazing hotel, cosy and spacious! Very well restored!

    Stayed in August 2025

  • Reviewed: August 19, 2025

    10
    Excellent
    • Leisure trip
    • Family with young children
    • King Suite with Spa Bath
    • Stayed 3 nights
    • Submitted from a mobile device

    Spectacular views. Excellent staff who went out of their way to be helpful. Tasty breakfasts with a variety of food that set you up for activity filled days. The hotel has recently been renovated and has been finished to a high standard. We made use of the pool facilities after long days of walking. Our room was very spacious and we loved the whirlpool on the deck. We felt so relaxed and rejuvenated after three nights stay it felt like we had been there for a week. Would highly recommend.

    Stayed in August 2025

  • Reviewed: August 11, 2025

    10
    Fantastic
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 7 nights

    Everything was great.

    The location was incredible.

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    Magical
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    N/A

    Everything, location and facilities

    Stayed in August 2025

  • Reviewed: August 8, 2025

    10
    Perfect spot with stunning mountain views, spotless rooms, and incredibly helpful staff — a stay to remember!
    • Leisure trip
    • Family with young children
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great.

    Fantastic location with beautiful mountain views. Rooms were spotless, facilities well-maintained, and the staff went above and beyond to be helpful. Everything about the stay was comfortable and enjoyable — would happily return.

    Stayed in July 2025

  • Reviewed: August 7, 2025

    10
    Book now! It was amazing
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 5 nights
    • Submitted from a mobile device

    Nothing - staff weren’t totally clued in to suggestions for lunch/dinners especially with kids but that’s fine

    Incredible hotel. Truly immersive location to Jungfrau region. Rooms spacious and great layout.

    Stayed in July 2025

  • Reviewed: August 5, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Junior Suite with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Exceptional property with amazing views. First class renovation - super staff. Dining food and staff great - especially Gonzalo.

    Stayed in August 2025

  • Reviewed: August 3, 2025

    8.0
    The newly renovated hotel is in a fabulous location with excellent staff.
    • Leisure trip
    • Family with young children
    • Junior Suite with Balcony
    • Stayed 4 nights
    • Submitted from a mobile device

    Swiss prices… Everything in Switzerland is super expensive and the Mürren Palace is no different. That said, their prices were not much higher than anywhere else in Switzerland. The hotel needs its own pool rather than using the village pool.

    Fantastic hotel, in a stunningly beautiful place. The newly renovated hotel is magnificent. Staff are very friendly and helpful. Our stay was wonderful and would definitely consider returning.

    Stayed in August 2025

  • Reviewed: August 1, 2025

    10
    Best hotel in Murren
    • Leisure trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Nothing

    Great hotel, facilities, staff and breakfast. My room was excellent, situated with an amazing view of the mountains. I highly recommend hotel murren palace to anyone looking to stay in Murren.

    Stayed in July 2025

  • Reviewed: July 22, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 1 night

    Great place to stay! The hotel is beautifully located, with great views all around. Very nice, freshly renovated rooms, great restaurant.

    Stayed in June 2025

  • Reviewed: July 6, 2025

    10
    Great stay at Mürren Palace
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    Some lounge chairs outside would be a wonderful addition!

    Beautiful, newly renovated hotel, very short walk from the Mürren station. Staff was very helpful, beautiful spa with saunas, steam room and cold plunge pools. Massages were great and on site restaurant and bar were wonderful. Would highly recommend!

    Stayed in July 2025

  • Reviewed: July 4, 2025

    10
    A luxurious, historical hotel with amenities and services that suit its price point perfectly.
    • Leisure trip
    • Couple
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Everything was great.

    This property exudes luxury. Beautifully renovated rooms in a very old, culturally significant building with extraordinary views. The addition of the spa area just puts it over the top. Oh wait, maybe it was the fine dining and unparalleled service at the bar and in the dining room or maybe it was the fresh croissants and cakes at the breakfast buffet daily. Lol. Loved this hotel and its fun loving employees. I hope to return one day for a ski trip.

    Stayed in June 2025

  • Reviewed: June 30, 2025

    9.0
    Lovely renovated property in a good location
    • Leisure trip
    • Travelers with friends
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The lighting on the rooms was too confusing . The main disappointment was the Palace dining room. Service was very inexperienced , and the food didn’t meet expectations for such a place . Staff were all very polite and pleasant but they seemed to be struggling

    The new decor was lovely. The room was spacious. The staff were all very cordial . Location was great. Shuttle to the train station was helpful

    Stayed in June 2025

  • Reviewed: June 13, 2025

    8.0
    Spectacular Views
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 2 nights
    • Submitted from a mobile device

    The service should be better in a hotel of this standard. Friendly enough at reception but lacking some finesse, like having your bags taken to the room, taking away the ironing board left outside the room, for example. The coffee machine didn’t work and wasn’t fixed after reporting. Poached eggs (admittedly not on the menu (why not?)) took almost an hour.

    The hotel was recently refurbished. Common areas and the rooms are all very tastefully decorated. The view from our room was spectacular, down the valley towards Wengen. Use of the spa facilities in the new adjoining sports centre is a nice touch but we wonder how it will be during busy ‘off school’ times.

    Stayed in June 2025

  • Reviewed: June 3, 2025

    10
    Lovely place, would definitely stay here again
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 3 nights
    • Submitted from a mobile device

    The restaurant meals and service could be improved.

    Amazing location and accommodations.

    Stayed in May 2025

  • Reviewed: February 20, 2025

    8.0
    Very Good
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 5 nights

    The town’s mediocre commercial offerings at high prices. If you’ve travelled frequently, you might find many of the local business operators in town to be generally disinterested in the way they do business or provide service. Certainly a disconnect from the well run Murren Palace hotel.

    Very nice hotel….but the town itself was very limited in commercial offerings….very boring shops and mediocre restaurants at extremely high prices. The best place in town was the supermarket.

    Stayed in January 2025

  • Reviewed: February 8, 2025

    10
    I was so satisfied that I came for the second time within three weeks.
    • Leisure trip
    • Solo traveler
    • Superior Double Room
    • Stayed 3 nights
    • Submitted from a mobile device

    Maybe a few small touches are needed for breakfast

    Style, location, super friendly staff, size of the rooms, spa, Fantastic stay overall

    Stayed in January 2025

  • Reviewed: January 30, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • One-Bedroom Suite
    • Stayed 5 nights
    • Submitted from a mobile device

    The dinners were excellent but I found the breakfast a bit lacking. The variety was limited, possibly because the hotel is still very new. I’m sure it will be even better if they expand the options.

    We absolutely love Mürren, and we were so happy to find such a beautifully renovated hotel. Most hotels in the area tend to be quite old. We stayed in a one-bedroom suite and absolutely loved the decor and the spacious balcony with its stunning view. We can’t wait to go back!

    Stayed in January 2025

  • Reviewed: January 3, 2025

    10
    Everything from start to finish was immaculate
    • Business trip
    • Solo traveler
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Nothing, the entire experience was exquisite!

    Breakfast was excellent!

    Stayed in December 2024

  • Reviewed: September 6, 2025

    8.0
    Wonderful hotel and location. Expensive but nice rooms. Avoid restaurant for dinner. Breakfast great
    • Leisure trip
    • Couple
    • Double Room with Balcony
    • Stayed 3 nights
    • Submitted from a mobile device

    Restaurant for dinner I would not recommend. Took over 2 hours to get a burger. High price

    Great breakfast. Wonderful spa

    Stayed in September 2025

  • Reviewed: August 29, 2025

    10
    Exceptional
    • Leisure trip
    • Family with young children
    • Two-Bedroom Suite
    • Stayed 6 nights
    • Submitted from a mobile device

    Beautiful hotel and the staff/service members were top notch.

    Stayed in August 2025

  • Reviewed: September 4, 2025

    10
    Exceptional
    • Leisure trip
    • Couple
    • Double Room
    • Stayed 1 night
    • Submitted from a mobile device

    There are no comments available for this review

    Stayed in August 2025

Showing 1 - 25

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