Reviews of National Zermatt - Matterhorn Views, Sunnegga Gateway & SPA 4 stars
Matterstrasse 39, 3920 Zermatt, Switzerland
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Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewEverything was excellent.
Nothing
Dear Jill Thank you very much for your kind review. We’re thrilled to hear that everything was excellent during your stay. It would be a pleasure to welcome you back to the Hotel National Zermatt soon. Kind regards Andrea Bättig Front Office Agent
Dear Jill Thank you very much for your kind review. We’re thrilled to hear that everything was excellent during your stay. It would be a pleasure to welcome you back to the Hotel National Zermatt soon. Kind regards Andrea Bättig Front … Show more
Reviewed: 17 August 2025 · Stayed in July 2025
Verified reviewStaff, the location. Great Breakfast!
Nothing as such
Dear Sanjay Thank you so much for your wonderful feedback. We truly appreciate your kind words about our team, the location, and our breakfast buffet. We hope to welcome you back to Zermatt again soon. Kind regards Andrea Bättig Front Office Agent
Dear Sanjay Thank you so much for your wonderful feedback. We truly appreciate your kind words about our team, the location, and our breakfast buffet. We hope to welcome you back to Zermatt again soon. Kind regards Andrea Bättig Front O… Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewInterior and amenities
No fan supplied in hot summer holiday..
Dear Sabbir, Thank you for your kind feedback. We’re glad you enjoyed the breakfast, and our team’s service. It makes us very happy that you have liked the view of the Matterhorn. We hope to welcome you back anytime. Kind regards Andrea Bättig Front Office Agent
Dear Sabbir, Thank you for your kind feedback. We’re glad you enjoyed the breakfast, and our team’s service. It makes us very happy that you have liked the view of the Matterhorn. We hope to welcome you back anytime. Kind regards Andre… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewExtremely friendly and helpful staff. Excellent breakfast and amazing spa
Dear Meryl, Thank you very much for your amazing review. We’re delighted to hear that our team made you feel welcome and that you enjoyed our breakfast selection and relaxing spa. And hope to have the pleasure of welcoming you back to Zermatt soon. Kind regards Your Team Hotel National
Dear Meryl, Thank you very much for your amazing review. We’re delighted to hear that our team made you feel welcome and that you enjoyed our breakfast selection and relaxing spa. And hope to have the pleasure of welcoming you back to Zer… Show more
Reviewed: 12 August 2025 · Stayed in July 2025
Verified reviewGood selection of breakfast, the rooms were spacious and comfortable for a family stay, and it was a great location with everything within a walkable distance.
Nothing I didn't enjoy, the hotel, staff and its facilities were great.
Dear Beryl, Thank you for your kind feedback. We’re glad you enjoyed your stay at our great location. We would be happy to welcome you and your family back soon. Kind regards Your Team Hotel National Zermatt
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewEverything about this place is above and beyond amazing especially the staff, so so friendly and helpful, we travelled all through Europe the months before, and this place was so relaxing and peacefull we didnt want to leave.
That we couldn't say longer
Dear Scott Thank you for your wonderful words. We’re delighted you found our team friendly and your stay so relaxing. We wish you could have stayed longer too and hope to welcome you back soon. Kind regards Your Team Hotel National
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewIn early July, we visited Zermatt and stayed at the Hotel National Zermatt for five days. The hotel has an excellent, central yet quiet location, very close to the train station, the Gornergrat Railway, the Sunnegga station, and the bus stop. We had a room with the Matterhorn view. From the balcony we saw beautiful sunrises on the Matterhorn several times. The Gornergrat Railway tracks run just beyond the hotel garden, but the trains didn't bother us because they're quiet and don't run at night. There's one older train that squeals on a curve, but it was more of a curiosity than a nuisance. We learned about it from residents of another part of the hotel and tried to catch a glimpse of it, but we weren't successful. The hotel is a medium-sized property, with large rooms and ample storage space. The beds are comfortable and soft, with a large TV opposite. A nice touch was the bed linen folded into a heart shape every day. The bathroom is well-equipped and large enough for two people. The cleanliness of the rooms and the entire facility deserves special mention. The dining room is spacious, nicely decorated, with soft chairs and seats, and overlooks the garden. The breakfast buffet is varied enough to satisfy the appetite before heading out on excursions. The hotel staff was very friendly and helpful in every way. It was a very pleasant stay. Thank you! Jolanta and Dariusz Kondraciuk Room 303
Dear Dariusz Thank you so much for your wonderful review. We are delighted that you enjoyed the view, the comfort of your room, and the peaceful yet central location. Your kind words about our team, cleanliness, and the breakfast truly mean a lot to us. We hope to welcome you back to Zermatt again soon. Kind regards Andrea Bättig Front Office Agent
Dear Dariusz Thank you so much for your wonderful review. We are delighted that you enjoyed the view, the comfort of your room, and the peaceful yet central location. Your kind words about our team, cleanliness, and the breakfast truly me… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewExcellent location and service
Little pricey, but reasonable for swiss
Dear Keunwon, Thank you very much for your amazing review. We are very happy that you have enjoyed your stay with us. We hope to welcome you back for another wonderful stay. Kind regards from Zermatt Andrea Bättig Front Office Agent
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewIt is a sight to behold to wake up in the morning to see from one’s hotel room window the majestic Matterhorn against a clear blue sky. That was our experience on day 2 at National Zermatt after a little cloud cover moved on overnight. The great service from friendly and responsive staff added to the experience of the Hotel’s superb location close to the funicular and its Matterhorn outlook.
Like everywhere else in Switzerland you pay a lot to eat in house. Either close your eyes or use one of the many Supermarkets that are nearby.
Dear Scott, Thank you very much for your amazing review. We are pleased that you have enjoyed your stay with a magical view of the Matterhorn. It’s great to hear that our staff was able to assist you and help make your stay more comfortable. We hope to welcome you back for another great stay. Kind regards Your Team Hotel National Zermatt
Dear Scott, Thank you very much for your amazing review. We are pleased that you have enjoyed your stay with a magical view of the Matterhorn. It’s great to hear that our staff was able to assist you and help make your stay more comfortab… Show more
Reviewed: 11 July 2025 · Stayed in June 2025
Verified reviewReviewed: 10 July 2025 · Stayed in June 2025
Verified reviewReviewed: 9 July 2025 · Stayed in July 2025
Verified reviewThe hotel location is very convenient and the view to the Martterhorn from the balcony is beautiful. The breakfast is wonderful and in house SPA is great for relaxing. The staffs in the reception ware very friendly and very helpful. Especially, the staff- Albano and Antina ware very nice and patience to answers our questions and give detail information for our tours in the area.
Dear Mark, Thank you very much for your kind review. We are pleased that you have enjoyed your stay with the view of the Matterhorn and our spa facility. It’s great to hear our breakfast made a good start to your day, we love seeing our guests start the morning with a smile. We are particularly pleased that the reception team were so helpful. It would be our pleasure to welcome you again. Kind regards Your Team Hotel National Zermatt
Dear Mark, Thank you very much for your kind review. We are pleased that you have enjoyed your stay with the view of the Matterhorn and our spa facility. It’s great to hear our breakfast made a good start to your day, we love seeing our g… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewHotel location, staff friendliness and availability, and room were wonderful!! And the breakfast was amazing each morning. Thank you for a wonderful memory in an amazing town.
Dear Wendy, Thank you very much for your kind comment. We are really pleased to hear that you enjoyed your stay with us. It is wonderful to hear that everything was comfortable for you with our team and our breakfast. We would be honoured to welcome you back for another unforgettable stay. Kind regards Your Team Hotel National Zermatt
Dear Wendy, Thank you very much for your kind comment. We are really pleased to hear that you enjoyed your stay with us. It is wonderful to hear that everything was comfortable for you with our team and our breakfast. We would be honoure… Show more
Reviewed: 3 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in July 2025
Verified reviewWas preety good. Though they can add to the spread
Everything met my expectations
Dear Arun Singh, Thank you very much for your lovely review. We are so happy to hear that everything met your expectations. We would be delighted to welcome you back again soon., Kind regards Your Team Hotel National Zermatt
Reviewed: 1 July 2025 · Stayed in June 2025
Verified reviewWe are happy with our stay with NZ the breakfast has lots of choices. The hotel is spacious, clean, and a walking distance to the Zermatt Train Station
Dear Peter, Thank you very much for your kind review. We are happy that you have enjoyed your stay with us and that our breakfast had a lot of choices. We hope to have the chance to welcome you back again soon. Kind regards Your Team Hotel National Zermatt
Dear Peter, Thank you very much for your kind review. We are happy that you have enjoyed your stay with us and that our breakfast had a lot of choices. We hope to have the chance to welcome you back again soon. Kind regards Your Team H… Show more
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewGood location
No A/C available
Dear Angelo Thank you for taking the time to share your feedback. We are glad you enjoyed our central location, it is something many of our guests appreciate. Although we do not have air conditioning, we do provide fans on request to help keep things comfortable. We hope to have the opportunity to welcome you again. Warmest regards, Team Hotel National
Dear Angelo Thank you for taking the time to share your feedback. We are glad you enjoyed our central location, it is something many of our guests appreciate. Although we do not have air conditioning, we do provide fans on request to help… Show more
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewLovely hotel with a beautiful view of the Matterhorn. Breakfast was amazing!
No AC but they did provide a fan upon request
Dear Naufa Thank you so much for your lovely review. We're so glad you enjoyed your stay. It's great to hear that you loved the breakfast too. And we're glad the fan helped keep things cosy for you. We'd love to welcome you back any time. Kind regards Your Team Hotel National
Dear Naufa Thank you so much for your lovely review. We're so glad you enjoyed your stay. It's great to hear that you loved the breakfast too. And we're glad the fan helped keep things cosy for you. We'd love to welcome … Show more
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 14 June 2025 · Stayed in June 2025
Verified review1. Location is perfect ! Very close to the station 2. Staff is friendly and very helpful 3. Good breakfast :)
Everything was wonderful !
Dear Rajni, Thank you so much for your wonderful review. We're so glad you enjoyed the location, the friendly staff, and the breakfast that we provide. We hope to have the chance to welcome you back again soon. Kind Regards from Zermatt Your Team Hotel National
Dear Rajni, Thank you so much for your wonderful review. We're so glad you enjoyed the location, the friendly staff, and the breakfast that we provide. We hope to have the chance to welcome you back again soon. Kind Regards from Zer… Show more
Reviewed: 14 June 2025 · Stayed in June 2025
Verified reviewCentrally located in Zermatt, close to railway stations, next to Gornergrat track. Room with view on Matterhorn. Very good breakfast. Large clean room. We travelled without children, but got an upgrade to a family room : children can sleep on the upper floor of the room, where you find extra beds and a kind of hammock, excellent for kids. Very good restaurant in the hotel.
Nothing.
Dear Etienne Thank you very much for your kind review. We're happy you appreciated the central location and the beautiful view of the Matterhorn from your room. It’s especially nice to hear that the upgrade to the family room came as a pleasant surprise. It's perfect for children with its higher standard and fun extras. We hope to welcome you back to Zermatt soon. Kind regards Andrea Bättig Front Office Agent
Dear Etienne Thank you very much for your kind review. We're happy you appreciated the central location and the beautiful view of the Matterhorn from your room. It’s especially nice to hear that the upgrade to the family room came as … Show more