Bewertungen für Neuchâtel City Hôtel

Sehr geehrter Norbert, Vielen Dank für Ihr Feedback. Wir möchten klarstellen, dass auch deutschsprachige Rezeptionisten in unserem Team sind, jedoch möglicherweise zum Zeitpunkt Ihrer Anreise nicht anwesend waren. Unser Hotelparkplatz steht für 20 CHF pro Tag zur Verfügung, jedoch nur mit vorheriger Reservierung. Ein Haartrockner ist auf Anfrage an der Rezeption erhältlich. Bei Problemen wie der Beleuchtung bitten wir unsere Gäste, uns sofort zu informieren, damit wir umgehend reagieren können. Wir würden uns freuen, Sie wieder bei uns begrüßen zu dürfen. Mit freundlichen Grüßen, Die Direktion – Neuchâtel City Hôtel

Sehr geehrter Norbert, Vielen Dank für Ihr Feedback. Wir möchten klarstellen, dass auch deutschsprachige Rezeptionisten in unserem Team sind, jedoch möglicherweise zum Zeitpunkt Ihrer Anreise nicht anwesend waren. Unser Hotelparkplatz ste… Mehr anzeigen

Thank you for taking the time to share your feedback following your stay at Neuchâtel City Hôtel. We’re pleased to hear that you enjoyed our central location, which is ideal for exploring the city. We’re sorry to learn that certain aspects of your stay did not meet your expectations. Your comments regarding the room equipment, including the shower hose and bedding, have been noted. We are currently reviewing these issues and taking the necessary steps to improve the comfort of our guests. We truly appreciate your feedback, as it helps us identify areas for improvement. We hope to have the opportunity to welcome you again under better circumstances. Neuchatel City Hotel

Thank you for taking the time to share your feedback following your stay at Neuchâtel City Hôtel. We’re pleased to hear that you enjoyed our central location, which is ideal for exploring the city. We’re sorry to learn that certain aspects… Mehr anzeigen

Thank you for sharing your feedback. We are pleased to hear that the size of the room exceeded your expectations. We have taken note of your comments regarding the general condition and cleanliness. Please rest assured that these points will be shared with our team to improve the quality of our services. Your feedback is valuable to us, and we hope to have the pleasure of welcoming you again for an even better experience. Neuchâtel City Hôtel

Thank you for sharing your feedback. We are pleased to hear that the size of the room exceeded your expectations. We have taken note of your comments regarding the general condition and cleanliness. Please rest assured that these points wi… Mehr anzeigen

Hello, Thank you for taking the time to share your experience. We’re glad you appreciated the quiet rooms overlooking the backyard and our private bike garage. We have noted your comment regarding the breakfast selection. Please know that we are continuously working to improve our offerings to better meet our guests’ expectations. We look forward to welcoming you again soon. Best regards, Neuchâtel City Hôtel

Hello, Thank you for taking the time to share your experience. We’re glad you appreciated the quiet rooms overlooking the backyard and our private bike garage. We have noted your comment regarding the breakfast selection. Please know that… Mehr anzeigen

Hello, Thank you for taking the time to share your experience. We’re glad our location near the train station was convenient for you. We apologize for the inconveniences you encountered, including the bedside lamp not working, the limited breakfast selection, and the service you found unsatisfactory. Additionally, we have noted your comment regarding the absence of battery charging options in the bike storage area. Please rest assured that your feedback has been shared with our team to help us improve these aspects. We hope to have the pleasure of welcoming you again and providing a better experience. Best regards, Neuchâtel City Hôtel

Hello, Thank you for taking the time to share your experience. We’re glad our location near the train station was convenient for you. We apologize for the inconveniences you encountered, including the bedside lamp not working, the limited… Mehr anzeigen

Hello, Thank you for taking the time to share your experience. We understand that the nighttime noise, especially due to the room facing the street, may have disturbed your stay. We regret this inconvenience and assure you that we are doing our best to minimize noise impact to improve our guests’ comfort. We hope to have the pleasure of welcoming you again under quieter conditions. Best regards, Neuchâtel City Hôtel

Hello, Thank you for taking the time to share your experience. We understand that the nighttime noise, especially due to the room facing the street, may have disturbed your stay. We regret this inconvenience and assure you that we are doi… Mehr anzeigen

Hello, Thank you for taking the time to share your experience. We are glad you appreciated our central location between the train station, the lake, and the old town—Neuchâtel truly has a lot to offer, and we’re happy you enjoyed that. We sincerely regret that some aspects of your stay did not meet your expectations. Your comments regarding the mattress and pillow comfort, as well as the noise from the garage gates, have been noted and will be addressed with the relevant departments to improve. Regarding the room and the phone service at reception, we apologize for the inconvenience. It is important to us that every guest receives the room as described in their booking, and we will investigate what happened to prevent it from happening again. We hope to have the opportunity to welcome you back and provide you with a more pleasant experience. Best regards, Neuchâtel City Hôtel

Hello, Thank you for taking the time to share your experience. We are glad you appreciated our central location between the train station, the lake, and the old town—Neuchâtel truly has a lot to offer, and we’re happy you enjoyed that. We s… Mehr anzeigen

Hello, Thank you for taking the time to share your detailed feedback. We are glad you enjoyed the comfortable bed, the quiet location of your room, our bike storage, and the friendliness and helpfulness of our staff. We’re also pleased that the reception area, breakfast room, and common toilets met your expectations. However, we regret the inconvenience caused by the slightly blocked bathtub drain and the cleanliness issue, and we have immediately passed your comments on to our housekeeping team to prevent this from happening again. Regarding the individually packaged breakfast items, we understand your concern about sustainability. We are currently exploring solutions to reduce our environmental impact while ensuring hygiene and food safety. Finally, we appreciate your suggestion about the west-facing blinds and will remind our team to manage them better to help keep the rooms cooler during hot days. We hope to welcome you again and provide an even better experience. Best regards, Neuchâtel City Hôtel

Hello, Thank you for taking the time to share your detailed feedback. We are glad you enjoyed the comfortable bed, the quiet location of your room, our bike storage, and the friendliness and helpfulness of our staff. We’re also pleased that… Mehr anzeigen

Hello, Thank you for taking the time to share your feedback. We’re glad you appreciated our location, although we understand that the traffic noise may have disturbed you. Regarding the lack of air conditioning and the street noise insulation, we are aware that these factors can affect comfort, especially during hot periods. Please be assured that we take your comments seriously as part of our ongoing efforts to improve. We regret that you found the value for the price unsatisfactory and hope to better meet your expectations on a future stay. Best regards, Neuchâtel City Hôtel

Hello, Thank you for taking the time to share your feedback. We’re glad you appreciated our location, although we understand that the traffic noise may have disturbed you. Regarding the lack of air conditioning and the street noise insulati… Mehr anzeigen

Hello, Thank you for taking the time to share your feedback. We are glad you appreciated our central location with parking, as well as our Italian restaurant. Please note that hairdryers are available upon request at the reception. We appreciate your comments regarding the curtains and street noise, and have passed your observations on to our team for improvement. We hope to have the opportunity to welcome you again and provide a better experience. Best regards, Neuchâtel City Hôtel

Hello, Thank you for taking the time to share your feedback. We are glad you appreciated our central location with parking, as well as our Italian restaurant. Please note that hairdryers are available upon request at the reception. We appre… Mehr anzeigen