Reviews of Hotel Provisorium13 3 stars
Poststrasse 34, 7050 Arosa, Switzerland

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewLocation is excellent
Before checked in hotel, amount was deducted without my concern when I was guaranteed the reservation. None of the reception team is available after 7PM to until 8AM. None toilet kit is provided. I tried to call but no one is available , even before checked out tried to call through reception bell, but no hotel team is available to proceed for checkout and invoice issue. Wrongly located hotel as a 0.5Kms from the CHUR when I was search in booking.com, but realised that the property located 26 Kms from the church which is at AROSA. Because of this mis information, I lost my valuable sightseeing hours . In room AC and heater not available.
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location is fantastic- one of the few hotels right on the lake. The rooms are spacious and the beds and pillows are comfortable. I enjoyed sitting on the balcony. Receptionist was very friendly and helpful. For 6 chf you can park in a nearby parking garage. The Arose card made for a great experience.
The sound proofing is horrible and I could hear phones vibrating from other rooms as well as talking and walking and doors shutting vibrated down through the halls. Also, it smelled like people were smoking inside the hotel each time I went into the hallway and shared spaces.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewLocation,comfortable, and cleaned
Nothing
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThe Blanc de Noir
Rooms weren’t clean
Reviewed: 7 March 2025 · Stayed in March 2025
Verified reviewExcelent location and friendly staff.
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewLocation
Breakfast
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewReviewed: 2 January 2025 · Stayed in January 2025
Verified reviewGreat location
My room smelled like cigars unfortunately. Staff took care of it with a spray since it wasn’t possible to change rooms.
Reviewed: 17 December 2024 · Stayed in December 2024
Verified reviewReviewed: 23 August 2024 · Stayed in August 2024
Verified reviewReviewed: 13 May 2024 · Stayed in May 2024
Verified reviewReviewed: 28 February 2024 · Stayed in February 2024
Verified reviewReviewed: 28 February 2024 · Stayed in February 2024
Verified reviewReviewed: 20 February 2024 · Stayed in February 2024
Verified reviewGreat location
Beds hard
Reviewed: 8 January 2024 · Stayed in December 2023
Verified reviewReviewed: 29 October 2023 · Stayed in October 2023
Verified reviewLocation and friendly stuff
Reviewed: 6 October 2023 · Stayed in October 2023
Verified reviewReviewed: 2 October 2023 · Stayed in September 2023
Verified reviewThe quality of the room greatly exceeded the price. And the owner,who also works the reception, was very friendly and helpful.
Wish we had planned to stay longer.
Reviewed: 19 September 2023 · Stayed in September 2023
Verified reviewLocation was excellent. Breakfast satisfactory.
Room hot at times. No air conditioning could have been an issue if the nights were any warmer.
Reviewed: 14 September 2023 · Stayed in September 2023
Verified review- good location in the center
- construction work in vicinity, loud noise - lift only starting as of 1st floor - very small bathroom and shower space
Reviewed: 12 September 2023 · Stayed in September 2023
Verified reviewReviewed: 30 August 2023 · Stayed in June 2023
Verified reviewReviewed: 27 August 2023 · Stayed in August 2023
Verified reviewGreat place, perfect location. We loved staying there and we will definitely go back there.