Reviews of Old town apt in the heart of Thun with garden
43 Obere Hauptgasse, 3600 Thun, Switzerland

Loading
Guests also reviewed these properties:
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in August 2025
Verified reviewReviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 4 June 2025 · Stayed in May 2025
Verified reviewLocated right in the centre of Thun. Well equipped and comfortable, the hosts where really easy to deal with.
It was rather expensive
Reviewed: 25 May 2025 · Stayed in May 2025
Verified reviewWonderful apartment! Amazing location!
Reviewed: 21 March 2025 · Stayed in March 2025
Verified reviewReviewed: 8 February 2025 · Stayed in February 2025
Verified reviewFantastic! Very nice decoration and facilities like large TV, kitchen and everything else you need. Perfect location - the town center is just downstairs.
Reviewed: 8 February 2025 · Stayed in February 2025
Verified reviewFantastic! Very nice decoration and facilities like large TV, kitchen and everything else you need. Perfect location - the town center is just downstairs.
Reviewed: 21 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewCentral location, a short walk to/from the train station. And close to shops, restaurants/cafes, amenities, and the Christmas Market. The apartment was clean, cosy and comfortable. Our host, Salome, was friendly, helpful and responsive throughout, from the time we made the booking till the day we checked out. All went smoothly.
All good.
Reviewed: 24 October 2024 · Stayed in October 2024
Verified reviewReviewed: 18 October 2024 · Stayed in October 2024
Verified reviewBooking.com made it very frustrating to check in.
Check in was VERY difficult because of using booking.com This is not a good place for travellers with heavy luggage as the apartment is on the fourth floor. If there's an elevator, we didn't find it.
Reviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 4 August 2024 · Stayed in July 2024
Verified reviewbeautiful location, very nice and comfortable apartment
Reviewed: 22 July 2024 · Stayed in July 2024
Verified reviewlocation location location
high level , no elevator
Reviewed: 17 July 2024 · Stayed in July 2024
Verified reviewbay window is good
near to the church. So near to the bells
Reviewed: 11 July 2024 · Stayed in July 2024
Verified reviewThe room is very big and tidy, facilities are well equipped and maintained. Room is very clean and the position is very good. Only 5 minutes away from the train station. We can cook some food for ourselves if we are not able to get any from the restaurant.
Reviewed: 2 July 2024 · Stayed in July 2024
Verified reviewThe good: location was perfect in old town and next to a nice Parking and good restaurants. The bad: - flat in 4th floor; we had to carry luggage up; - extremely noisy at night due to church bells ringing every hour and many times every quarter an hour. We left one day early as we were not able to sleep in the last 2 nights while weather was hot and we needed to have windows open. - not clean place outside in corridors and inside flat - we had to clean ourselves. - garden is not connected to flat and was not clean. - resources (such as garbage bags; detergent and coffee capsules) were meager as we are family of six and we had to request at least a bag for one day etc.
The location was excellent. Kitchen was nice and well-equipped with a dish washer, washing machine and a dryer.
Hello Hana, Thank you for your review. I must assume that you didn't read the description of our holiday apartment properly before you booked it. Yes it is not a hotel with room service every day or a concierge who carries your luggage up, but a holiday apartment in the midst of the historic old town of Thun. In Switzerland this location includes Bell-Ringing of the Church (which is an important part or our culture). The garden is shared with the whole house and is nicely maintained by our own gardener. I am a bit surprised that you felt that your apartment was not clean enough. During your stay our cleaning agent came by to bring you something you needed every day of your stay (for free) and you never mentioned anything. We would have been very happy to resolve this quickly as it is very important to us to maintain a high standard for our valued guests.
Hello Hana, Thank you for your review. I must assume that you didn't read the description of our holiday apartment properly before you booked it. Yes it is not a hotel with room service every day or a concierge who carries your luggag… Show more
Reviewed: 25 June 2024 · Stayed in June 2024
Verified reviewThe location was great. Right in the heart of many shops and restaurants.
The apartment was not super clean. The towels smelled, shower was dirty, toilet had rings and stains around the floor. There was dirt and dust everywhere. Also located up 5 flights of stairs with no elevator. No air conditioning either.
Hi Taylor Thank you for your feedback. Normaly our cleaning agents work very good. If you would have told us that straight away we could have resolved that immediatly. And yes as described in the listing the apartment has no elevator & aircon, as it is located in the historic center of Thun.
Hi Taylor Thank you for your feedback. Normaly our cleaning agents work very good. If you would have told us that straight away we could have resolved that immediatly. And yes as described in the listing the apartment has no elevator & ai… Show more
Reviewed: 13 June 2024 · Stayed in June 2024
Verified reviewReviewed: 20 May 2024 · Stayed in May 2024
Verified reviewThe location was outstanding. Very close to shops, restaurants, grocery stores and the Castle and church.
The women would have liked a few more rolls of toilet paper :)
Reviewed: 18 April 2024 · Stayed in April 2024
Verified reviewSmooth check-in, brilliant location, large and extremely well equipped apartment.
Nothing
Reviewed: 5 March 2024 · Stayed in February 2024
Verified reviewReviewed: 20 January 2024 · Stayed in January 2024
Verified review