Entire staff incredibly nice - in a very heartfelt/authentic way that makes you feel welcome and cared for. Room view incredible, room small but clean and comfortable, especially the bed. With a fan. Breakfast was great, the concept without the big buffet you usually have in order to reduce waste was amazing - every dish was divine. Didn't get to test the sauna, but the gym was better equipped than what I'm used to in hotel gyms too! All around 100% satisfied with the value and experience of the stay!

Stayed in August 2025

Breakfast was included but it was not what we were expecting for this type of hotel. Croissant, bread & jam, some cereals and juice. Anything else, you had to pay for.

Very comfortable room. Staff were friendly and accomodating.

Stayed in August 2025

Beverage prices, particularly for beer, were high, and there wasn't enough cold beer for a group of six to have a second round.

OK, but not more

Stayed in July 2025

Nothing everything was okay.

Lovely room, beautiful view. Shower was the best shower ive possibly had in my life what a view!

Stayed in July 2025

Everything! Beautiful views, exceptionally clean and welcoming

Stayed in July 2025

Great facilities, great food at the restaurant - the new menu is very tasty. The staff are very welcoming and helpful. The spa although small was very well kept and hot. Would recommend to anyone who stays a few days for hiking around Crans Montana.

Stayed in June 2025

Romantic weekend in picturesque setting

Stayed in April 2025

Last-minute booking for Monday evening. Called in earlier, and the team switched on the steam & sauna, which was a nice treat after a long day on skis. The restaurant was closed on Mon/Tue as announced, but there are food options nearby (need a car). The rooms looked newly renovated at a high standard. Nice shower! They had a good breakfast with flexible timings, and they had great coffee. Thank you for a pleasant stay!

Stayed in February 2025

Breakfast needs to be enhanced. As breakfast available till 10:30 am but post 9-9:30 am, things are not adequately available including plates and cutlery

Property location, facilities in the hotel, overall hospitality, view from the room overlooking the mountains, amenities in the room

Stayed in February 2025

Staying in Boutique Hotel Panorama for my birthday for good reasons. We chose this place because of the perfect view and spa. In reality it was better than expected, not even talking about dinner and breakfast where we got freshly cooked eggs. Spa area not very big, but you can find sauna and hammam and nice chairs where to rest outside it. There was also water and tea for everyone next to the sauna, which we really appreciated. In owerall the hotel, the staff was great, nothing to complain, if you plan a fancy stay with a balcony, this is the one.

Stayed in February 2025

The elevator is a bit old and bumpy. the spa is really small and there were no more clean tea cups when we arrived at the spa. At breakfast juice didn't get filled up. completely 'irrelevant' sidenote but an absolute easy way of making it the tad better than others: it would have been nice to get a little surprise as birthday gift (the day before arrival), like even just a free prosecco or welcome drink or anything.

Super comfortable beds and for once finally pretty darkening curtains. I wish we could have spent more than 1 night as i haven't had a better sleep in TOTAL PEACE in forever. Stunning view and soooooo quiet at night! Breakfast was included in the price (which isn't standard in switzerland), Coffee and eggs were freshly made upon request. the hotel answered all our questions upfront via e-mail in a very friendly manner. They were also ready to have us call while traveling in case the sauna wasn't heated yet upon our arrival 🤩 we chose the hotel because it has a spa and warming up in the sauna or steambath is just a treat in winter. Great complimentary natural bath products in your room AND at the shower in the spa if you use that type of fragranced substance. Bus stops literally in front of the hotel, so if you pack light it's also reachable via public transport. Friendly staff who understands english when your french fails 🤣

Stayed in January 2025

Albina and her team made the experience exceptional

Stayed in January 2025

Nicely renovated small Hotel, super clean and good facilities, loads of storage room and big bathroom with Dyson hairdryer. Very comfortable and large bed as well as super good towels. Breakfast selection is very small but the stuff they offer is tasty and fresh and local. Fresh croissants included. Small downside is the tiny spa area which does not fit more than two people, I see an issue if you go in high season. If you go skiing I recommend not taking the bus which only goes once per hour but go to Crans with the car and park at Clovelli parking, its only 1chf/hour which is cheaper than all other parkings and only a 5min walk away from Arnouva lift.

Stayed in January 2025

I traveled alone with my dog. Room was not large but very well appointed even with a lap desk. Bed was very comfortable. Spa quality soaps and shampoo. Room was ready for my dog with a water dish. I did not ski but used the spa for an excellent massage. Restaurant cuisine and service was excellent. Breakfast was included. Excellent as well with beautiful mountain views. Staff was very friendly and helpful.

Stayed in December 2024

Breakfast was a little lacking for the price you pay for the stay

Great staff and loved the smaller size of the hotel. Great views when there are no clouds.

Stayed in September 2024

some water was dripping on the roof outside the window, but it was not raining, the sound was annoying

lovely staff, good view from the restaurant, good coffee and wine

Stayed in August 2024

The hotel room was very nice and comfortable. And the service was superb. Would stay here again.

Stayed in August 2024

Not just about this property but many properties do not have air conditioning for the increasingly hotter summer.

I loved this was a truly boutique hotel.

Stayed in August 2024

It would benefit from air conditioning. It was very hot during the day and no way to cool the room for sleeping. The single room was comfortable but felt a little expensive for the size.

Amazing views. Excellent food in the restaurant. Quiet, clean and comfortable. Bathroom had everything you could need and more! Secure lock up for bicycles, which they kindly let me use for my motorbike. The place has a luxurious ambience - a request by a fellow traveller for a chair for her LV handbag was fulfilled, no questions asked. But as a biker, I found the hotel equally friendly and accommodating.

Stayed in July 2024

Hotel without AC in the rooms and restaurant, in summer time a bit difficult. No Pillow oppurtinity, ours in the room was for us both to flat because the bed was harder then ours at home. Breakfast diversity is not so big but the taste was good. We were in the 3th floor, this is accessible only with the stairs from 2th floor on.

Hotel is nice renovated and with dyson hair dryer and fan. Very lovely and nice view from the terrace. Parking for free (roomprice incl.) Front of the hotel, 10min drive to Cran Montana village

Stayed in July 2024

The room was very beautiful, and the bed very comfortable, unfortunately the pillows were too big and not comfortable.

Very beautiful hotel, with amazing view, and very friendly and kind staff. :D

Stayed in March 2024

The pillows are very good if you are a side sleeper, but too thick for a back sleeper

It is a very comfortable, modern yet charming chalet with a wonderful spa and excellent restaurant. The staff are helpful and welcoming. The view over the valley and the mountains is stunning.

Stayed in February 2024

- SPA and breakfast could be opened / served longer - SPA could have a better scenting

- Cozy rooms - Renovated bathrooms - Great restaurant - Friendly staff - Spacious sauna and hammam

Stayed in January 2024

The rooms were lovely and the bed was amazingly comfortable . The staff were friendly and helpful. The location is a bit out of the way if you want to walk places but fine if you have a car. The restaurant was great for breakfast and the bar was good at night

Stayed in January 2024