Reviews of Hotel Parc & Lac
Grand Rue 38, 1820 Montreux, Switzerland

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Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe location was great. The layout for the family was perfect. We enjoyed the breakfast.
N/A
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWe arrived much earlier than planned, earlier than check-in time, and were able to check-in immediately, much appreciated! Receptionist was so bright and lovely. Great location right across from lakefront. Lake view from balcony was nice. Air conditioning was amazing. Extra options were unexpected and nice; we bought very discounted tickets through the hotel to Chaplin's World. Room itself is fine, fairly spacious. Window curtains kept light out well.
Balcony door was difficult to close.
Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us, from the early check-in experience to the lake view, location, and the additional services. It’s a pleasure to know that our reception team made such a positive impression. Regarding the balcony door, we sincerely appreciate your remark. We are currently in the process of replacing all our windows, but as this takes some time, we thank you for your patience and understanding. We hope to welcome you again on your next visit to Montreux!
Thank you very much for your wonderful feedback. We are delighted to hear that you enjoyed your stay with us, from the early check-in experience to the lake view, location, and the additional services. It’s a pleasure to know that our recep… Show more
Reviewed: 27 August 2025 · Stayed in August 2025
Verified reviewLocation
We had three rooms booked and two had air conditioning and we asked for our room to have it or move from one of our other rooms and was told no. It was to hot
Thank you for your feedback and for appreciating our central location. We are sorry for the inconvenience regarding the air conditioning. Unfortunately, due to new Swiss ecological regulations, portable air conditioners are no longer allowed. As we are currently undergoing renovations, we have had to adapt to these new standards. Fans will replace all air conditioning to ensure comfort for our guests. We appreciate your understanding and hope to welcome you again in the future.
Thank you for your feedback and for appreciating our central location. We are sorry for the inconvenience regarding the air conditioning. Unfortunately, due to new Swiss ecological regulations, portable air conditioners are no longer allow… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewGreat location. Quiet. Super friendly staff.
The shower was FULL of mold
Thank you for your feedback and for appreciating our central location and friendly team. We are very sorry to read about the issue with the shower and will make sure this is addressed immediately with our housekeeping. Your comments are very valuable to us, and we will do our best to improve.
Thank you for your feedback and for appreciating our central location and friendly team. We are very sorry to read about the issue with the shower and will make sure this is addressed immediately with our housekeeping. Your comments are ve… Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewOn the lake
A few ants in room
Thank you for your feedback and for appreciating our lakeside location. We are sorry about the inconvenience with the ants – unfortunately, this can sometimes happen when temperatures change in such a historic building. We will take measures to avoid this in the future.
Thank you for your feedback and for appreciating our lakeside location. We are sorry about the inconvenience with the ants – unfortunately, this can sometimes happen when temperatures change in such a historic building. We will take measure… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewPerfect location right in front of lake Geneva in the heart of Montreux
Bathroom was a tight space. Room was not very large but adequate
Thank you very much for your feedback. We are glad you enjoyed our excellent location by the lake and the cleanliness of the room. We hope to welcome you again for another pleasant stay in Montreux.
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewClose to lake, bars and restaurants. Good size room with comfortable bed.
Basic room with poor lighting and no lake view or access to the balcony as roller shutter faulty and could only be raised 2 feet. Decoration required - white paint flaking off ceiling. Small shower and pressure could be better. Air conditioning unit noisy and took ages to cool the room fron 27 to 21 degrees. Breakfast very average but reflected in price.
Thank you for your detailed feedback. We are pleased to hear that you found the room comfortable and appreciated our central location near the lake and restaurants. Regarding the air conditioning, during periods of extreme heat it is indeed difficult to bring the temperature below 20°C in the lake view rooms, as the sun shines directly throughout the day. Due to the fact that our building from 1860 is protected, we are unfortunately not allowed to install larger or more powerful units. We are currently renovating step by step to improve the comfort of our guests, but this takes time in such a historic building. We hope to welcome you again under more pleasant weather conditions.
Thank you for your detailed feedback. We are pleased to hear that you found the room comfortable and appreciated our central location near the lake and restaurants. Regarding the air conditioning, during periods of extreme heat it is indee… Show more
Reviewed: 18 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewWe like the location, breakfast and the view of Geneva lake from our room. AC was provided due to the hot summer during August.
Thank you so much for your wonderful feedback and perfect score! We are delighted to hear that you enjoyed the location, the breakfast, and the beautiful lake view from your room. We’re also glad the air-conditioning was helpful during the warm August days. It was a pleasure to host you, and we hope to welcome you back again soon.
Thank you so much for your wonderful feedback and perfect score! We are delighted to hear that you enjoyed the location, the breakfast, and the beautiful lake view from your room. We’re also glad the air-conditioning was helpful during the … Show more
Reviewed: 13 August 2025 · Stayed in July 2025
Verified reviewshort stroll to the lakefront
Thank you for your great rating! We’re glad you enjoyed the short walk to the lakeside and hope to welcome you again soon. Kind regards,
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in July 2025
Verified reviewReviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 9 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in August 2025
Verified reviewVery cosy and comfortable room, great location (walking distance from the station), helpful staff
Thank you very much for your excellent rating. We’re glad you enjoyed the cosy and comfortable room, the convenient location within walking distance of the train station, and our helpful staff. We look forward to welcoming you again.
Reviewed: 8 August 2025 · Stayed in July 2025
Verified reviewWe were attending the Montreux Jazz Festival, the hotel is perfectly located to enjoy the festival. The staff were very friendly.
We were attending the Montreux Jazz Festival, and the hotel is perfectly located to enjoy the event. The staff were very friendly.
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewN/A. Breakfast. Once l found it, the location was adequate. A description of how to access from railway station would be helpful.
Noisy at night from neighbouring area, especially with window open. Ants (on 3rd floor level) not expected.
Thank you for your feedback. We’re glad that you found the location adequate once you arrived, and we appreciate your suggestion about providing clearer directions from the train station — this is something we will definitely consider improving. We are sorry to hear about the noise and the presence of ants during your stay. Unfortunately, in historic buildings like ours, built in 1860, occasional ant sightings can happen despite regular maintenance. Please rest assured that we take cleanliness seriously and will address the issue with our housekeeping team. Thank you again for your valuable comments.
Thank you for your feedback. We’re glad that you found the location adequate once you arrived, and we appreciate your suggestion about providing clearer directions from the train station — this is something we will definitely consider impr… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewThe location was excellent 10/10 The man on staff was lovely and very helpful
We booked 2 rooms the same and didn’t get that!! One room was spacious and the other one was less roomy than a caravan and we paid the same for both Not happy about that
Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our excellent location and that you found our staff member friendly and helpful — your kind words mean a lot to us. We’re sorry to hear that you were disappointed with the difference between the two rooms. To accommodate your request to have the rooms side by side, we upgraded one of them free of charge. We regret that this arrangement did not meet your expectations and understand your frustration regarding the size difference. Your comments are valuable and help us improve. We hope to have the opportunity to welcome you again for a better experience.
Thank you for taking the time to share your feedback. We are pleased to hear that you appreciated our excellent location and that you found our staff member friendly and helpful — your kind words mean a lot to us. We’re sorry to hear that… Show more
Reviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewVery good location
Thank you for your feedback! We’re glad you enjoyed our great location. We hope to have the chance to welcome you again soon in Montreux.