Alte Bahnhofstrasse 1, 7250 Klosters, Switzerland
#3 of 34 hotels in Klosters
Guests' ChoiceBased on 186 hotel reviews
9.2Cleanliness
9.8
Comfort
9.7
Location
9.6
Facilities
9.5
Staff
9.5
Value for money
8.8
Free WiFi
9.0
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
End of dialog contentReviewed: 29 August 2025
Agnes
SwitzerlandThe pool area was not so great and people were regularly using their phones to watch videos in there. Very annoying
The spacious room, the silence, the breakfast were great. The rooms are designed very cosy and comfy.
Stayed in August 2025
Reviewed: 27 August 2025
Kenneth
United KingdomChildren in the room next door woke up at 6am and screamed a lot. The rooms are quiet but not soundproofed and having 3 small children in the room next door was a nuisance.
Position is excellent and the room was very large and comfortable with a lovely view. Charming staff and an excellent car park.
Stayed in July 2025
Reviewed: 21 August 2025
Piotr
United KingdomThere were so many great things about this place, I'm not sure where to start. The staff was always smiling, responsive, and happy to help with an query. The location was superb - right next to a picturesque stream, and a 5 minute walk to the train station and cable car. The on-site restaurant was very good; the rooms were cleaned very well and all supplies replenished every day. The swimming pool and sauna were nice and the sports massage that we arranged via the hotel was great as well. I can't think of a single thing that we wouldn't be happy with, and we're definitely coming back if we're ever in the area in the future.
Stayed in August 2025
Reviewed: 20 August 2025
Kevin
New ZealandThe only fault I could find was that there was no English speaking channel accessible on the TV
The staff were excellent. Location - about 5 minutes walk from the railway station. The breakfast was very good. This is the best hotel I've stayed at on this trip (so far)
Stayed in August 2025
Reviewed: 18 August 2025
Paul
United KingdomThe staff are always very friendly and helpful. Breakfasts are good with a range of freshly cooked food.
Stayed in July 2025
Reviewed: 3 August 2025
Redha
United Arab EmiratesThe prices is very high
Every thing was excellent in
Stayed in July 2025
Reviewed: 29 July 2025
Patrick
SwitzerlandNo slippers for walking to the pool area.
Stayed in July 2025
Reviewed: 16 July 2025
Steve
United Kingdomrestaurant very overpriced and food was mediocre.
location ,room , staff.
Stayed in July 2025
Reviewed: 8 July 2025
Stephen
NetherlandsBeautiful location , excellent services and attentive staff. Also very easy to charge an electric car.
Stayed in July 2025
Reviewed: 6 July 2025
Alok
IndiaWi fi connectivity was patchy. Dropping off and on frequently
Great location. Good sized rooms and nice amenities in the hotel
Stayed in July 2025
Reviewed: 26 June 2025
Remi
France-
Everything was perfect — the staff, the room, and the restaurant. Breakfast was also excellent, with plenty of options and some truly delicious cheese. Dining on the terrace in the evening was a lovely experience as well. I’ll definitely come back! The location is ideal for exploring the Davos area. It’s one of the best hotels I’ve stayed at. Highly recommended.
Stayed in June 2025
Reviewed: 13 April 2025
Amanze
SwitzerlandThe sauna is closed in the morning.
The rooms are reasonably large, claean and quiet. The staff is friendly and breakfast is delicious.
Stayed in February 2025
Reviewed: 23 March 2025
Adam
United KingdomReception staff were brilliant
Stayed in March 2025
Reviewed: 23 March 2025
Alexander
SwitzerlandKids were in the Sauna.
Stayed in February 2025
Reviewed: 10 March 2025
Gabriela
SwitzerlandMixed sauna, wellness area was not the best.
the room was amazing.
Stayed in January 2025
Reviewed: 4 March 2025
Minna
SwitzerlandGreat hotel near the ski lift. Very comfortable beds, stylish and spacious room, great pool area, lovely balcony in the sun with a view.
Stayed in March 2025
Reviewed: 3 March 2025
Paolo
SwitzerlandRestaurant was overpriced relative to the quality. Difficult to find either available parking in the hotel’s garage, nor able to charge our electric car.
Location and Spa
Stayed in March 2025
Reviewed: 20 February 2025
Wesolay
SwitzerlandI wasnt blown away be the food in the restaurant. Maybe 6/10. Would i eat again in the restaurant if i went back, no. better outside to find something. Pillows on the bed arent great. No different to most hotels though. In our own homes we have supportive pillows. The Breakfast had a good array of food. I had breakfast 3 times and i found the staff half a sleep when speaking to them. Unwilling to ask if you wanted anything, everytime we had to go find someone to ask if we could have food off the menu. Seemed like they needed maybe another 1-2 people in there to ensure the service is better.
Hotels lovely laid out, places to sit a and chill downstairs so you dont have to just be in your room all the time. Great location in the town. Rooms are nice and spacious and overall the staff are great.
Stayed in January 2025
Reviewed: 30 January 2025
Nathalie
SwitzerlandWould be nice if they could provide slippers for the spa. Sauna is only open from 3pm.
Loved the central location, with the ski bus stop just outside. Rooms were spacious and modern,, with relaxing balcony facing the river.
Stayed in January 2025
Reviewed: 27 January 2025
Fionn
SwitzerlandNo complimentary slippers for wellness area
Finnish sauna, fantastic room, accommodating staff that allowed us to use wellness area even after checkout, location
Stayed in January 2025
Reviewed: 23 January 2025
Elizabeth
SwitzerlandThe restaurant staff were below standard. We were a party of 14, so were willing to overlook the fact that they forgot two starters at dinner, however they then forgot three main courses that were only served once every one else had finished eating. There was no apology, nor was anything offered in compensation.
The location was very central, the rooms were also great. The reception staff were particularly accommodating and helpful.
Stayed in January 2025
Reviewed: 14 January 2025
Fernando
BrazilThe hotel is great. Very convenient, comfortable and clean. The alpine decor is so beautiful. The prices are high but it was worthy. The staff could be nicer. One example, I asked the person in the front desk how to get to Jacobshorn which is one of the Klosters ski areas and I got a wrong answer. That was not very disappointing.
Stayed in January 2025
Reviewed: 12 January 2025
Petronella
SwedenThe breakfast was poor
Location, facilities, personnel
Stayed in January 2025
Reviewed: 10 January 2025
Louise
SwedenThe beds were a bit hard, we also had a room facing the street, the snowplows came every morning at 4 AM and woke us up.
Good breakfast, good massages.
Stayed in December 2024
Tauplitz, Austria
Viña del Mar, Chile
Antalya, Turkey
Val Thorens, France
Split, Croatia
Rimini, Italy
Cameron Highlands, Malaysia
Elounda, Greece
Booking.com is part of Booking Holdings Inc., the world leader in online travel and related services.
We have more than 70 million property reviews, and they're all from real, verified guests.
1
The only way to leave a review is to first make a booking. That's how we know our reviews come from real guests who have stayed at the property.
2
When guests stay at the property they check out how quiet the room is, how friendly the staff are and more.
3
After their trip, guests tell us about their stay. We check for naughty words and verify the authenticity of all guest reviews before adding them to our site.
If you booked through us and want to leave a review, please sign in first.
End of dialog content