Reviews of Hotel Piz Buin Klosters 4 stars
Alte Bahnhofstrasse 1, 7250 Klosters, Switzerland

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Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewBeautifully maintained.
Nothing really. Only suggestion is to keep the sos open a little later in the evening if possible
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe spacious room, the silence, the breakfast were great. The rooms are designed very cosy and comfy.
The pool area was not so great and people were regularly using their phones to watch videos in there. Very annoying
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewPosition is excellent and the room was very large and comfortable with a lovely view. Charming staff and an excellent car park.
Children in the room next door woke up at 6am and screamed a lot. The rooms are quiet but not soundproofed and having 3 small children in the room next door was a nuisance.
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 26 August 2025 · Stayed in July 2025
Verified reviewReviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 22 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in August 2025
Verified reviewThere were so many great things about this place, I'm not sure where to start. The staff was always smiling, responsive, and happy to help with an query. The location was superb - right next to a picturesque stream, and a 5 minute walk to the train station and cable car. The on-site restaurant was very good; the rooms were cleaned very well and all supplies replenished every day. The swimming pool and sauna were nice and the sports massage that we arranged via the hotel was great as well. I can't think of a single thing that we wouldn't be happy with, and we're definitely coming back if we're ever in the area in the future.
Dear Piotr Thank you for the great review of our hotel! We are glad that you thoroughly enjoyed your stay at the Piz Buin. Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish you all the best and would be delighted to welcome you again in the future. Best regards Jean-Claude Huber, manager & Team Hotel Piz Buin Klosters
Dear Piotr Thank you for the great review of our hotel! We are glad that you thoroughly enjoyed your stay at the Piz Buin. Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewThe staff were excellent. Location - about 5 minutes walk from the railway station. The breakfast was very good. This is the best hotel I've stayed at on this trip (so far)
The only fault I could find was that there was no English speaking channel accessible on the TV
Dear Kevin Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. We are sorry about the TV-channels! We will reprogramm all tv's. We do have englisch channels. Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish you all the best and would be delighted to welcome you again in the future. Best regards Jean-Claude Huber, manager & Team Hotel Piz Buin Klosters
Dear Kevin Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. We are sorry about the TV-channels! We will reprogramm all tv's. We do have englisch channels. Your feedback is very importan… Show more
Reviewed: 18 August 2025 · Stayed in July 2025
Verified reviewThe staff are always very friendly and helpful. Breakfasts are good with a range of freshly cooked food.
Dear Paul Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish you all the best and would be delighted to welcome you again in the future. Best regards Jean-Claude Huber, manager & Team Hotel Piz Buin Klosters
Dear Paul Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish you all the… Show more
Reviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 8 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewEvery thing was excellent in
The prices is very high
Dear Redha Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. In peak season, the rates are higher. We work with dynamic pricing, which means that the rates are higher by high demand. Thank you for your understanding. Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish you all the best and would be delighted to welcome you again in the future. Best regards Jean-Claude Huber, manager & Team Hotel Piz Buin
Dear Redha Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. In peak season, the rates are higher. We work with dynamic pricing, which means that the rates are higher by high demand. Than… Show more
Reviewed: 29 July 2025 · Stayed in July 2025
Verified reviewNo slippers for walking to the pool area.
Reviewed: 23 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in June 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewlocation ,room , staff.
restaurant very overpriced and food was mediocre.
Dear Steve Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. We are sorry, that you were not happy with our food! Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish you all the best and would be delighted to welcome you again in the future. Best regards Jean-Claude Huber, manager & Team Hotel Piz Buin
Dear Steve Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. We are sorry, that you were not happy with our food! Your feedback is very important to us, as we can only get better, if we… Show more
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 8 July 2025 · Stayed in July 2025
Verified reviewBeautiful location , excellent services and attentive staff. Also very easy to charge an electric car.
Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish you all the best and would be delighted to welcome you again in the future. Best regards Jean-Claude Huber, manager & Team
Dear Stephen, Thank you for the great review of our hotel! We are glad that you enjoyed your stay at the Piz Buin. Your feedback is very important to us, as we can only get better, if we get inputs from our valued guests! We wish you all… Show more
Reviewed: 8 July 2025 · Stayed in July 2025
Verified reviewReviewed: 6 July 2025 · Stayed in July 2025
Verified reviewGreat location. Good sized rooms and nice amenities in the hotel
Wi fi connectivity was patchy. Dropping off and on frequently
Reviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 13 April 2025 · Stayed in February 2025
Verified reviewThe rooms are reasonably large, claean and quiet. The staff is friendly and breakfast is delicious.
The sauna is closed in the morning.
Dear Amanze Thank you very much for your great review! It was a pleasure to welcome you and your family at the Piz Buin. We wish you all the best and look forward to welcoming you again in the future. Best regards Jean-Claude Huber, manager