Reviews of Victoria's Home - luxurious penthouse
20 Haltenstrasse, 3906 Saas-Fee, Switzerland
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Reviewed: 24 April 2025 · Stayed in March 2025
Verified reviewBeautiful open plan apartment with a stunning view!
Dear Jaap, Good to hear you enjoyed your holiday and thanks for staying with us! Regards Victoria
Reviewed: 9 March 2025 · Stayed in March 2025
Verified reviewGreat location near the center of the village and ski lifts, yet in a quiet street with beautiful views from the balcony. The penthouse is nicely decorated and has a fully stocked kitchen. Victoria and Henrik communicate well
Dear Harm, thank you for staying with us and thanks for your review! Regards Victoria
Reviewed: 21 February 2025 · Stayed in February 2025
Verified reviewSpacious with amazing views. Good kitchen and excellent dining area
Only six dining chairs. We needed 7 when our son visited for dinner.. A sofa in the main liniving area would have been nice.
Dear David, Thanks for staying with us and thank you for your feedback. One more chair at the dining table we will definitely arrange. Best regards Victoria
Reviewed: 15 December 2024 · Stayed in December 2024
Verified reviewReviewed: 8 April 2024 · Stayed in April 2024
Verified reviewWonderful property with everything you could want for a luxurious stay in the mountains. The accommodation is spotless, well equipped and worked well for our family of 5. And the views.... Stunning... The hosts have thought of everything and were on hand to help us when our travel plans were disrupted.
Nothing. It's perfect.
Dear Steve, thank you for staying with us. Hope to see you back again! Regards Victoria
Reviewed: 25 January 2024 · Stayed in January 2024
Verified reviewWe loved the place, very spacious and the property kept what the pictures promised. the view is fantastic and the welcome of the hosts was much appreciated! well organised, super well equipped and very clean, a great place indeed!!!
Only downside - and for us as a family a killer argument - are the late check-in (4pm) and early check-out times (9am!). basically you loose a day with those times and the early check-out doesn’t even allow for a last breakfast before leaving.
Dear Stefan, thank you for staying with us and thanks for your review. We are glad to hear you had a nice holiday! Except when we have guests leaving/arriving on the same day we are rather flexible with check-in/out times. On the day of your arrival cleaning the penthouse also took some extra time because we had to bring the Christmas tree down 🙂 Regards Victoria
Dear Stefan, thank you for staying with us and thanks for your review. We are glad to hear you had a nice holiday! Except when we have guests leaving/arriving on the same day we are rather flexible with check-in/out times. On the day of y… Show more
Reviewed: 1 January 2024 · Stayed in January 2024
Verified reviewWell proportioned flat in excellent location with awesome view over town and mountains. Brilliantly equipped, clean and everything works. Ski lockers in the ski depot a major plus. Super support and responsiveness from owners.
Not enough multiplugs for all appliances. No tray.
Dear Michael, Thank you for your visit and the nice review! Hope to see you back again one day! A tray would certainly be nice to have 👍 We will take care of this. Regards Victoria
Reviewed: 2 August 2023 · Stayed in July 2023
Verified reviewThe views and the apartment had everything what was needed for a longer stay (week)
none
Dear Edward, Thank you for staying with us. Hope to see you again in the future! Regards Victoria & Henrik
Reviewed: 2 July 2023 · Stayed in June 2023
Verified reviewWe were a family of 4 plus a family of 2. Loved the space it’s an apartment with a loft. Kitchen is fully supplied. Fully furnished inside and on patio. Owners are responsive. On a fifth floor with elevator and gorgeous views
Nothing. All good. Must make customers aware to make prearrangements for transportation and make sure you do. We called 4 different taxi companies had no luck and had to haul our luggage to the property and it’s on a hill lol so it will be your first hike :) and make sure to read all instructions given by owner and get the citi card QR code ahead of time
Dear Erikka, Thanks for your review and your visit to Saas-Fee and Victoria’s Home. I agree it is sometimes difficult to get hold of a taxi (happened to ourselves many times as well). We will look into this and see how we can improve it on our end. Regards Victoria
Dear Erikka, Thanks for your review and your visit to Saas-Fee and Victoria’s Home. I agree it is sometimes difficult to get hold of a taxi (happened to ourselves many times as well). We will look into this and see how we can improve it on … Show more
Reviewed: 1 April 2023 · Stayed in January 2023
Verified reviewReviewed: 3 January 2023 · Stayed in December 2022
Verified reviewThe location was excellent with probably the best view of the mountains from any apartment in the valley. Place was very clean and comfortable. There was also a nice touch with a personalized Christmas card on arrival.
There was a miscommunication between the host and their cleaners before our arrival which meant there was no key left in the key box when we arrived. We had to wait 30-40mins before this was sorted but it seemed like a once off event.
Hello, Jamie - thank you for your review and we apologize for the misunderstanding re. key, the cleaners took it along rather than leaving it behind for you. Hope to see you again! Best regards, Frank
Reviewed: 10 October 2022 · Stayed in October 2022
Verified reviewopen floor plan, large kitchen, great views
Thanks, Willis, much appreciated! I sent you an e-mail re. SaasTal cards yesterday. Have a great weekend, Frank