Beautiful, spacious room. Amazing dining room.

Stayed in August 2025

That I didn't stay another night!!

Honestly from start to finish our stay was excellent! We had questions months before our trip and the staff was very helpful and quick to respond. We stayed for two nights which I would recommend to anyone. It's historical and at the top of Mt Pilatus so its the only thing up there other than trails. You can only reach the hotel via cogwheel or gondola. We took the gondola up and cogwheel down, recommend to do both. Staff is superb and they all spoiled us as they spoke English. Not only did we have breakfast but we also had a 4 course dinner included. There were several menu options, I am pescatarian but often eat vegan and I had choices. The facility is very dog friendly which we LOVED. The mountain can get crowded during the day as hikers and tourists come up to visit. Many people I spoke with didn't even know you could stay up there. When the day tourists leave for the evening it is so peaceful. I haven't spoken about the views, all I can tell you is I teared up several different times with the pure beauty that was surrounding us. We were Blessed to have two good days where we could see. Obviously there is no guarantee with weather. There are a few webcams on their site which I recommend. Not a huge hiker but I did do the Dragon Trail (not scary!), another one that is a short climb up where you can watch the sunset but it was behind clouds that day and the last one that I'm not sure of the name but may be the Flower Trail (?). I know it eventually went to the church. You do take these trails at your own risk but the views are spectacular if you are one up for that adventure. There is not place here but I did video part of my hike that I will share a link to via google photos for anyone interested or curious. Have attached a few photos that I hope will help. We have recommended to several of our friends and I will tell you what I told them....GO, just do it and stay. It is well worth it! Hike link: https://photos.app.goo.

Stayed in June 2025

Beware of the additional cost to reach the hotel. Unless you are an experienced mountaineer, it’s only accessible by train or cable car. This round trip is not cheap.

It’s location on top of Pilatus Kulm mountain. Once all non hotel guest left the summit at around 17:30, the top was left open to hotel guests to enjoy. The suite was beautiful offering fantastic views of the mountains in the distance. A truly spectacular hotel in a unique location. Once in a lifetime experience. I can only imagine what it would be like in the winter.

Stayed in July 2025

I couldn’t find anything that I dislike.

Fantastic staying. Great view, great evening animal encounter experience, great food, great service!!! Everything is amazing!!

Stayed in June 2025

Can’t predict the weather! Did get a bit of clearer sky where view was fantastic. Sunset and sunrise cloudy and wet on our nights stay but still had a great time.

Amazing hotel with lovely rooms. Staff very friendly. Evening was choice from a set menu but beautifully served and absolutely delicious! Buffet breakfast had an excellent selection to choose from. Beds very comfortable and rooms well appointed.

Stayed in July 2025

Everything was fantastic. The location is unbelievable.

Stayed in July 2025

Nothing, it was a wonderful stay!

We stayed for two nights and got to climbed the peaks and see alps in the distance which was breathtaking! The half board option is really ideal for us and helped us to secure nice table and food choice. They also provide us free cable or cogwheels tickets for the 2nd day that allowed us to decent to Kriens and Lucerne. We would highly recommended this place to stay for at least two nights if you love mountains and nature. The staffs are thoughtful and friendly.

Stayed in July 2025

Awesome walks and views. Thank you!

Stayed in June 2025

Everything

Stayed in June 2025

The most amazing property you can ever stay in! Very royal, unique experience and absolutely top notch hospitality

Stayed in May 2025

Not a lot of variety on the food menu.

Stayed in May 2025

Service was outstanding. The property on its own is unique and absolutely worth it.

Stayed in May 2025

Nothing

Location , beauty and grace

Stayed in March 2025

Breakfast was disappointing (particularly after dinner was so good!). I also thought the gondola was very expensive, especially considering there is no other option to get to the hotel - feels like that should be included in the cost. So many tourists who were not staying at the hotel made the gondola right up uncomfortably crowded.

Beautiful location, dinner was amazing. Very unique to take a gondola to your hotel- it was definitely a once in a lifetime experience.

Stayed in April 2025

Maybe a staff member available in the ‘kulm’ part of the hotel, rather than just when you get off the gondola. But maybe that was because of the off peak time we went.

The most peaceful, beautiful place I’ve ever stayed! So impressed with the entire hotel, lovely staff, warm and comfortable room and so spacious! Delicious four course dinner and so many options for breakfast. Can’t wait to stay again!

Stayed in February 2025

In the mountains and the view.

Stayed in February 2025

Nothing, all has been fantastic!

Amazing dinner, very high quality in a cozy room with excellent service. Good breakfast. Amazing view.

Stayed in February 2025

The only minor drawback is the natural limitation during winter, as walking is restricted to designated areas on Mount Pilatus.

This hotel, perched atop Mount Pilatus, offers a truly unique and breathtaking experience. The scenery is unparalleled, and we were fortunate to enjoy sunny weather while the valley was blanketed in fog! The staff were friendly and attentive, making our stay even more enjoyable. It's the perfect retreat to escape the hustle of the city for a night. Highly recommended!

Stayed in December 2024

Food is really terrible, dinner and breakfast included to the price which is good, however, I agree with other reviewers about the food. Dinner: you can choose options, but all of them are strange and not tasty, I got meat, but it was very raw and hard, in general I could not eat any of the dish. Breakfast: also bit better but still not a lot of choice.

Great location Beautiful views and interesting experience Fresh rooms with enough space Very cheerful and polite reception desk

Stayed in December 2024

Hot water was slightly inconsistent, but this is to be expected due to the location. Otherwise if you’re hoping for something more trail / hike heavy, or really want pictures of the mountains at different angles, don’t come around November as most viewpoints / activities are closed.

Very unique experience. You’re paying not just for the room but the view of the mountain as day turns to night and vice-versa, the food (noticeably better than at most Swiss hotels), and the idea of staying on a mountain for a night.

Stayed in November 2024

The view on top of Pilatus is amazing. The breakfast and dinner are delicious, staff are friendly.

Stayed in November 2024

Maybe dinner could be a quicker affair (or make it as a faster option for those who wish to) as we were really knackered from the hikes. I also do not see why the gondola up and down for hotel guest cannot be free?

Location is fantastic. The room was huge and views were great! Definitely worth the higher hotel rate. Breakfast was excellent and so was the quality of the dinner. Dinner was a slightly longer event but loved the food though the potato dumplings were plain and unnecessary as a side.

Stayed in November 2024

Nothing

Everything

Stayed in September 2024

The experience surpassed all expectations. Worth the expense. A truly magnificent place. Seeing the sunrise over the snow topped mountains was so beautiful. The dinner and breakfast were very good. Service was excellent and staff friendly.

Stayed in October 2024