Reviews of Hotel Pilatus-Kulm 4 stars
Schlossweg 1, Kriens, 6010 Luzern, Switzerland
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Reviewed: 2 September 2025 · Stayed in June 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewBeautiful, spacious room. Amazing dining room.
Dear Guest, Thank you so much for your wonderful review and for giving us a perfect rating! We hope to welcome you back to Lucerne and Pilatus for another memorable adventure soon! Best regards, The Pilatus-Bahnen AG Team
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewReviewed: 11 August 2025 · Stayed in August 2025
Verified reviewLovely room with a spacious, beautiful bathroom. A unique experience high up in the mountains. The dinner was absolutely delicious. A stunning place to explore the surroundings and, of course, to enjoy a beautiful sunset and sunrise.
Reviewed: 10 August 2025 · Stayed in August 2025
Verified reviewReviewed: 7 August 2025 · Stayed in June 2025
Verified reviewHonestly from start to finish our stay was excellent! We had questions months before our trip and the staff was very helpful and quick to respond. We stayed for two nights which I would recommend to anyone. It's historical and at the top of Mt Pilatus so its the only thing up there other than trails. You can only reach the hotel via cogwheel or gondola. We took the gondola up and cogwheel down, recommend to do both. Staff is superb and they all spoiled us as they spoke English. Not only did we have breakfast but we also had a 4 course dinner included. There were several menu options, I am pescatarian but often eat vegan and I had choices. The facility is very dog friendly which we LOVED. The mountain can get crowded during the day as hikers and tourists come up to visit. Many people I spoke with didn't even know you could stay up there. When the day tourists leave for the evening it is so peaceful. I haven't spoken about the views, all I can tell you is I teared up several different times with the pure beauty that was surrounding us. We were Blessed to have two good days where we could see. Obviously there is no guarantee with weather. There are a few webcams on their site which I recommend. Not a huge hiker but I did do the Dragon Trail (not scary!), another one that is a short climb up where you can watch the sunset but it was behind clouds that day and the last one that I'm not sure of the name but may be the Flower Trail (?). I know it eventually went to the church. You do take these trails at your own risk but the views are spectacular if you are one up for that adventure. There is not place here but I did video part of my hike that I will share a link to via google photos for anyone interested or curious. Have attached a few photos that I hope will help. We have recommended to several of our friends and I will tell you what I told them....GO, just do it and stay. It is well worth it! Hike link: https://photos.app.goo.
That I didn't stay another night!!
Reviewed: 5 August 2025 · Stayed in July 2025
Verified reviewIt’s location on top of Pilatus Kulm mountain. Once all non hotel guest left the summit at around 17:30, the top was left open to hotel guests to enjoy. The suite was beautiful offering fantastic views of the mountains in the distance. A truly spectacular hotel in a unique location. Once in a lifetime experience. I can only imagine what it would be like in the winter.
Beware of the additional cost to reach the hotel. Unless you are an experienced mountaineer, it’s only accessible by train or cable car. This round trip is not cheap.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in June 2025
Verified reviewFantastic staying. Great view, great evening animal encounter experience, great food, great service!!! Everything is amazing!!
I couldn’t find anything that I dislike.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewAmazing hotel with lovely rooms. Staff very friendly. Evening was choice from a set menu but beautifully served and absolutely delicious! Buffet breakfast had an excellent selection to choose from. Beds very comfortable and rooms well appointed.
Can’t predict the weather! Did get a bit of clearer sky where view was fantastic. Sunset and sunrise cloudy and wet on our nights stay but still had a great time.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewEverything was fantastic. The location is unbelievable.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewWe stayed for two nights and got to climbed the peaks and see alps in the distance which was breathtaking! The half board option is really ideal for us and helped us to secure nice table and food choice. They also provide us free cable or cogwheels tickets for the 2nd day that allowed us to decent to Kriens and Lucerne. We would highly recommended this place to stay for at least two nights if you love mountains and nature. The staffs are thoughtful and friendly.
Nothing, it was a wonderful stay!
Reviewed: 18 July 2025 · Stayed in June 2025
Verified reviewAwesome walks and views. Thank you!
Reviewed: 29 June 2025 · Stayed in May 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewReviewed: 16 June 2025 · Stayed in June 2025
Verified reviewEverything
Reviewed: 15 June 2025 · Stayed in June 2025
Verified reviewlocation
the bed n pillows are uncomfortable
Reviewed: 7 June 2025 · Stayed in June 2025
Verified reviewReviewed: 2 June 2025 · Stayed in May 2025
Verified reviewThe most amazing property you can ever stay in! Very royal, unique experience and absolutely top notch hospitality
Dear Archana, Thank you so much for your wonderful words! We are truly delighted to hear that you had such a royal and unique experience with us. We hope to welcome you back to Mount Pilatus again soon! Kind regards The Hotel Pilatus-Kulm Team
Dear Archana, Thank you so much for your wonderful words! We are truly delighted to hear that you had such a royal and unique experience with us. We hope to welcome you back to Mount Pilatus again soon! Kind regards The Hotel Pilatus-Kulm … Show more
Reviewed: 2 June 2025 · Stayed in June 2025
Verified reviewReviewed: 1 June 2025 · Stayed in May 2025
Verified reviewNot a lot of variety on the food menu.
Reviewed: 22 May 2025 · Stayed in May 2025
Verified reviewReviewed: 21 May 2025 · Stayed in May 2025
Verified reviewService was outstanding. The property on its own is unique and absolutely worth it.
Dear Kateryna, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our service and found the property to be such a unique and worthwhile experience. We hope to welcome you back to Mount Pilatus again soon! The Hotel Pilatus-Kulm Team
Dear Kateryna, Thank you so much for your kind words! We’re delighted to hear that you enjoyed our service and found the property to be such a unique and worthwhile experience. We hope to welcome you back to Mount Pilatus again soon! The … Show more
Reviewed: 20 May 2025 · Stayed in May 2025
Verified review