No sign to tell you where reception was (uostairs) or where lift was Couldn't get proper meal on first night. Sheets not ironed. Bedside lights awkward. Cigarette butt's in empty window box Nice pool but not supervised or watched on video and hard to get in and out. I was afraid to use it. One staff member super others not knowledgeable or helpful.

Location was perfect.

Stayed in July 2025

Needs and update

The position of the hotel

Stayed in August 2025

Lift not working

Location and staff

Stayed in August 2025

Elevator didnt work. Not very clean. Smoked like smoke in the rooms. Tv remote could use a good clean

Location was great

Stayed in August 2025

Facilities are so old.

Location

Stayed in July 2025

Some spa facilities not working or missing. No water or cups in spa area. Generally the hotel needs some TLC: carpets cleaned, rooms cleaned, decoration, lick of paint and it would be good/exceptional.

You cannot fault this properties location, comfortable bed and breakfast choice and quality.

Stayed in June 2025

The room was ok but a bit old and there was a broken shelf in the bathroom.

The location was good. Nice pool!

Stayed in April 2025

It‘s a very old hotel that was not renovated fir a long time. Our room was not ready at 15:00, then when I asked to change the room it took about 1h.

Location is the main reason we‘ve choosen this hotel.

Stayed in April 2025

Definitely not 4 star. 2.5 at best. Good location. But run down. Didn’t have toilet paper. Bed had broken springs. One lift didn’t work. Other had buttons hanging out of it. Room was dated. Acceptable as a 2 star. But definitely not 4. Lesson is to look at the booking.com score. Not the clearly hotel provided stars.

Stayed in March 2025

nice

nice

Stayed in February 2025

However, the room was poorly cleaned—dirty mirrors, wrinkled bedding, and cobwebs. Instead of one large bed, there were two small ones.

I liked the location, the spa, and the lake view from the balcony.

Stayed in January 2025

Decor of rooms and common areas was dated. Room only had one of each amenity (one small bottle of water, one soft drink in the small fridge, one coffee capsule, none of the other items that were listed as being available in the fridge). Most expensive rooms were no different than the less expensive option, they were just one floor up, so presumably a slightly better view. Spa area (pool, sauna, steam room) only open from 4pm. Service inconsistent — very friendly and helpful young woman on arrival, but on subsequent visits to reception, a young man barely glanced up from what he was watching on his computer to even make eye contact with us.

Location, view

Stayed in January 2025

They asked for my credit card to make a copy. I asked not to do so but still they went ahead saying it’s company policy. In today world; with scammers looking for an opportunity ; this shouldn’t be set as a policy by such hotel

Stayed in October 2024

Nothing

Style

Stayed in November 2024

No soap, no shower gel, no shampoo, only 1 toilet roll for all family, bathroom ceilings had mould

Location

Stayed in November 2024

All the carpets in the room and the hallway were old, the elevator was dirty. It seemed strange to me that a copy was made after my bank card at the reception, without any sense, even though they could confirm all the costs were paid and issued the invoice. From a data protection perspective, its an abusive practice, and it really bothered me .

We really liked the swimming pool and the sauna. But the room was not clean enough, old carpets, there was no hair dryer in the bathroom. The room had a balcony with a view to the side of the neighboring building, unfortunately we could not enjoy the lake view. The breakfast was delicious and it was nicely organized.

Stayed in November 2024

Cleanless, state of maintenance of the structure, too dark in the room, too much use of moquette in all hotel; too much bell noise from the nearby church (time clock all the night)

Breakfast, location, hotel staff

Stayed in November 2024

However poor lighting in rooms, air conditioning unit not working had to ask for a fan.

Great view, with a nice balcony

Stayed in October 2024

the room was too warm. the wifi did not work, because of too many devices on the network.

Very kind staff. great breakfast.

Stayed in October 2024

The room had no direct lake or mountain view as described while booking.

The location and stuff.

Stayed in October 2024

The interior of the hotel is quite dark. Little lighting.

Room overlooking the lake. Little traffic.

Stayed in October 2024

Toilet doesn't have a door. Church next to hotel has a lot of ding dong. We couldnt sleep all night long. They don't have dinner and we had to find some place to eat dinner. I paid the hotel price with card anyway they copied my creditcard and said me it was because of guarantee theirself. (It is also weird)

Location, beds, breakfast, cleaning, take a bath

Stayed in October 2024

They need to be more clear that the have different rates for rooms with A/c and rooms without A/C ... it was the first time I experienced... we lost 1 hour during checkin ... discussing this

Very good Views and a great location

Stayed in August 2024

Hotel very old, gym abandoned, the machines aren't working and full of dust. There is no one in the spa, we asked slippers but they were out of stock. We booked this hotel because of the spa and gym, so it was a disappointment.

The view on the lake and the breakfast

Stayed in July 2024