Reviews of ibis budget Basel Pratteln 1 stars
Grüssenhölzliweg 11, 4133 Pratteln, Switzerland

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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 25 August 2025 · Stayed in August 2025
Verified reviewVery Nice and helpfull staff! The bed was good and the room was quiet and cool Fine hotel for a night or two
Very small rooms - a bit difficult when traveling with a baby The electrical outlet is not compatible with round plugs for e.g. baby equipment from Denmark
Dear Marlene, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.
Dear Marlene, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will … Show more
Reviewed: 24 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 August 2025 · Stayed in July 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewStaff was good
The size of the room was very small
Dear Nawaz, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Nawaz, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budge… Show more
Reviewed: 11 August 2025 · Stayed in July 2025
Verified reviewJust a hotel to sleep between rides. Don’t expect anything cosy. Functional.
The spa and sauna are not great. Yeah. As if there’s a spa in this thing.
Dear Martijn, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.
Dear Martijn, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewBeds and pillows were comfortable, enough parking space in the covered parking. Access from and to main road is good.
We arrived after 10 o'clock at night and all the lights were off (including the name of the hotel), only reception was on. Space is very limited in the bedroom, I believe that's the concept of the Ibis Budget, ok for a night, but very tight. It was quite noisy, even late at night you can hear everything in the corridor.
Dear Karin, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.
Dear Karin, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budge… Show more
Reviewed: 10 August 2025 · Stayed in July 2025
Verified reviewNothing
Very unclean and charge me for parking 🥵
Dear Vasile Madalin, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Vasile Madalin, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At I… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewConsidering high season and the location to highways, pricing was appropriate. Pillows were also comfy and the breakfast wasnt all that bad (compared to what other reviews shared)
Rooms are small and the bunk beds have hard matrasses. Room temperature could not be adjusted below 21.5C, which was a bit hot for summer (but OK for 1 night).
Dear Paul, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Paul, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget… Show more
Reviewed: 9 August 2025 · Stayed in May 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewWe booked for 3 members with a bunk bed and were left wanting for space. No place to sit other than the bed. AC not working. Room floor was sticky. No bolts available for washrooms.
Dear Anonymous, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Anonymous, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis B… Show more
Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewLocation
Facilities Room badly designed Shower badly designed
Dear Merrill, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Merrill, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Bud… Show more
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGood position link up between the two sides of Basel, with great public transportation. Everything was clean and the staff was very friendly and organized. Would absolutely do it again!
Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Pratteln team
Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will se… Show more
Reviewed: 27 July 2025 · Stayed in July 2025
Verified reviewWe stayed 1 night while traveling through Switzerland. Good value for money, very good breakfast.
Dear Kseniia, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.
Dear Kseniia, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will … Show more
Reviewed: 26 July 2025 · Stayed in July 2025
Verified reviewThe bed in our room was dusty. We also found dead mosquitos and hair on the sheets.
Dear Georg, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.
Dear Georg, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budge… Show more
Reviewed: 25 July 2025 · Stayed in June 2025
Verified reviewReviewed: 23 July 2025 · Stayed in June 2025
Verified reviewA bed for the night no more than that
Dated and overpriced and we only stayed here because we didnt want to drive more that day
Dear McDonald, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.
Dear McDonald, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Bu… Show more
Reviewed: 22 July 2025 · Stayed in July 2025
Verified review.
Not clean
Dear Lucia, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.
Dear Lucia, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budge… Show more
Reviewed: 20 July 2025 · Stayed in June 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewVery nice and friendly staff. Quiet and comfortable room.
The parking is expensive!
Dear Abid-Sellam, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,
Dear Abid-Sellam, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis… Show more