7.2

Reviews of ibis budget Basel Pratteln 1 stars

Grüssenhölzliweg 11, 4133 Pratteln, Switzerland

  • Anna-marica

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Marlene

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Very Nice and helpfull staff! The bed was good and the room was quiet and cool Fine hotel for a night or two

    Very small rooms - a bit difficult when traveling with a baby The electrical outlet is not compatible with round plugs for e.g. baby equipment from Denmark

    Property response:

    Dear Marlene, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

    Dear Marlene, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will … Show more

    ibis budget Basel Pratteln
    26 August 2025
  • Omid

    Reviewed: 24 August 2025 · Stayed in August 2025

    Verified review
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  • 7.0 Good
    John

    Reviewed: 23 August 2025 · Stayed in August 2025

    Verified review
  • Mikel

    Reviewed: 21 August 2025 · Stayed in July 2025

    Verified review
  • Nathalie

    Reviewed: 17 August 2025 · Stayed in August 2025

    Verified review
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  • Hasan

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review
  • Nawaz

    Reviewed: 15 August 2025 · Stayed in August 2025

    Verified review

    Staff was good

    The size of the room was very small

    Property response:

    Dear Nawaz, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

    Dear Nawaz, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budge… Show more

    ibis budget Basel Pratteln
    17 August 2025
  • Martijn

    Reviewed: 11 August 2025 · Stayed in July 2025

    Verified review

    Just a hotel to sleep between rides. Don’t expect anything cosy. Functional.

    The spa and sauna are not great. Yeah. As if there’s a spa in this thing.

    Property response:

    Dear Martijn, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

    Dear Martijn, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will … Show more

    ibis budget Basel Pratteln
    12 August 2025
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  • Karin

    Reviewed: 11 August 2025 · Stayed in August 2025

    Verified review

    Beds and pillows were comfortable, enough parking space in the covered parking. Access from and to main road is good.

    We arrived after 10 o'clock at night and all the lights were off (including the name of the hotel), only reception was on. Space is very limited in the bedroom, I believe that's the concept of the Ibis Budget, ok for a night, but very tight. It was quite noisy, even late at night you can hear everything in the corridor.

    Property response:

    Dear Karin, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

    Dear Karin, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budge… Show more

    ibis budget Basel Pratteln
    12 August 2025
  • 3.0 Poor
    Vasile

    Reviewed: 10 August 2025 · Stayed in July 2025

    Verified review

    Nothing

    Very unclean and charge me for parking 🥵

    Property response:

    Dear Vasile Madalin, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

    Dear Vasile Madalin, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At I… Show more

    ibis budget Basel Pratteln
    10 August 2025
  • 7.0 Good
    Paul

    Reviewed: 9 August 2025 · Stayed in August 2025

    Verified review

    Considering high season and the location to highways, pricing was appropriate. Pillows were also comfy and the breakfast wasnt all that bad (compared to what other reviews shared)

    Rooms are small and the bunk beds have hard matrasses. Room temperature could not be adjusted below 21.5C, which was a bit hot for summer (but OK for 1 night).

    Property response:

    Dear Paul, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

    Dear Paul, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget… Show more

    ibis budget Basel Pratteln
    9 August 2025
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  • 3.0 Poor
    Sam

    Reviewed: 9 August 2025 · Stayed in May 2025

    Verified review
  • Anonymous

    Reviewed: 4 August 2025 · Stayed in August 2025

    Verified review

    We booked for 3 members with a bunk bed and were left wanting for space. No place to sit other than the bed. AC not working. Room floor was sticky. No bolts available for washrooms.

    Property response:

    Dear Anonymous, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

    Dear Anonymous, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis B… Show more

    ibis budget Basel Pratteln
    5 August 2025
  • Merrill

    Reviewed: 2 August 2025 · Stayed in August 2025

    Verified review

    Location

    Facilities Room badly designed Shower badly designed

    Property response:

    Dear Merrill, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

    Dear Merrill, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Bud… Show more

    ibis budget Basel Pratteln
    4 August 2025
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  • Dew

    Reviewed: 30 July 2025 · Stayed in July 2025

    Verified review
  • Ruchir

    Reviewed: 29 July 2025 · Stayed in July 2025

    Verified review
  • Bli

    Reviewed: 28 July 2025 · Stayed in July 2025

    Verified review

    Good position link up between the two sides of Basel, with great public transportation. Everything was clean and the staff was very friendly and organized. Would absolutely do it again!

    Property response:

    Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely, Ibis Budget Pratteln team

    Dear Guest, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will se… Show more

    ibis budget Basel Pratteln
    30 July 2025
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  • Kseniia

    Reviewed: 27 July 2025 · Stayed in July 2025

    Verified review

    We stayed 1 night while traveling through Switzerland. Good value for money, very good breakfast.

    Property response:

    Dear Kseniia, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will serve as an encouragement to all of our staff as we strive to continuously improve the quality of our services. Thank you again for sharing your experience, and we hope your next visit will be as pleasant as the previous one. Sincerely.

    Dear Kseniia, We very much appreciate your comments regarding your stay at the ibis budget Basel Pratteln. It is always a pleasure to receive positive feedback. I will share your comments with our team. I am sure that this feedback will … Show more

    ibis budget Basel Pratteln
    28 July 2025
  • 3.0 Poor
    Georg

    Reviewed: 26 July 2025 · Stayed in July 2025

    Verified review

    The bed in our room was dusty. We also found dead mosquitos and hair on the sheets.

    Property response:

    Dear Georg, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

    Dear Georg, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budge… Show more

    ibis budget Basel Pratteln
    28 July 2025
  • 7.0 Good
    Jan

    Reviewed: 25 July 2025 · Stayed in June 2025

    Verified review
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  • Mcdonald

    Reviewed: 23 July 2025 · Stayed in June 2025

    Verified review

    A bed for the night no more than that

    Dated and overpriced and we only stayed here because we didnt want to drive more that day

    Property response:

    Dear McDonald, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

    Dear McDonald, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Bu… Show more

    ibis budget Basel Pratteln
    24 July 2025
  • 3.0 Poor
    Lucía

    Reviewed: 22 July 2025 · Stayed in July 2025

    Verified review

    .

    Not clean

    Property response:

    Dear Lucia, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely.

    Dear Lucia, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budge… Show more

    ibis budget Basel Pratteln
    22 July 2025
  • Silvia

    Reviewed: 20 July 2025 · Stayed in June 2025

    Verified review
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  • Abid-sellam

    Reviewed: 20 July 2025 · Stayed in July 2025

    Verified review

    Very nice and friendly staff. Quiet and comfortable room.

    The parking is expensive!

    Property response:

    Dear Abid-Sellam, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis Budget, we strive to provide a superior service experience for every customer; therefore your feedback is very important to us. Please rest assured that we are taking the appropriate measures to address the problem and prevent future occurrence. We appreciate your sharing your concerns, and it is our hope that you will give us the opportunity to better serve you in the near future. Sincerely,

    Dear Abid-Sellam, Thank you for taking the time to tell us about your experience at the ibis budget Basel Pratteln. I am sorry that your experience did not meet your expectations; please allow me to express my sincerest apologies. At Ibis… Show more

    ibis budget Basel Pratteln
    20 July 2025
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The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

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