Reviews of Résidence Studio Genève Centre 2 stars
Rue de Berne 36, Paquis, 1201 Geneva, Switzerland
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 28 August 2025 · Stayed in August 2025
Verified reviewI liked that i could easily walk to the station and everywhere. It was safe and sound. No issues It was a simple good value hotel
Street noise was a bit too much for me at night as the windows are not sound proof.
Dear Tafadzwa, Thanks for taking the time to share your experience with us. We're pleased you found our studios to offer good value and appreciated the safety of our central location. While we regret the nighttime disturbances affected your stay, our soundproofed studios with double-glazed windows and available earplugs aim to balance urban accessibility with comfort. Moreover, we're delighted our proximity to public transport helped you explore Geneva efficiently during your visit. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
Dear Tafadzwa, Thanks for taking the time to share your experience with us. We're pleased you found our studios to offer good value and appreciated the safety of our central location. While we regret the nighttime disturbances affect… Show more
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewClean and spacious. The bed was very comfortable. The kitchen was clean, but did not contain cleaning utensils. Access to halal food was very convenient. Transportation (bus, rail or train) was free and easy to access.
The kitchen door was slightly stuck. They should install a power outlet at both bedside tables. Internets sometime slow down and unreliable.
Dear Guest, Thank you so much for your feedback. We're delighted you enjoyed your stay at Résidence Studio Genève Centre. It's wonderful you found our studios clean and spacious, and that our bedding provided the comfort we strive to offer all guests. We're also pleased our convenient access to halal options met your needs. While we regret any inconveniences encountered, we're always available to assist guests during their stay through our 24-hour reception. Our recent upgrades to facilities aim to enhance comfort while maintaining our central location's accessibility. Finally, we're glad you appreciated the complimentary public transport card that makes exploring Geneva effortless. Should your travels bring you back, we'd be honored to welcome you again. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
Dear Guest, Thank you so much for your feedback. We're delighted you enjoyed your stay at Résidence Studio Genève Centre. It's wonderful you found our studios clean and spacious, and that our bedding provided the comfort we stri… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewThe location in terms of getting to the lake and the bridges was fantastic!
The hotel is right in the middle of The Red Light District. Not ideal.
Dear Kate, Thank you for taking the time to share your review about your recent stay at Résidence Studio Genève Centre. We're delighted our central location helped you explore Geneva's lakeside attractions effortlessly. However, we regret any discomfort caused by surroundings beyond our immediate premises. Our team remains committed to ensuring peaceful stays through soundproof studios and 24/7 reception support. Finally, we hope the complimentary transport card enhanced your mobility around our vibrant city. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
Dear Kate, Thank you for taking the time to share your review about your recent stay at Résidence Studio Genève Centre. We're delighted our central location helped you explore Geneva's lakeside attractions effortlessly. However, … Show more
Reviewed: 23 August 2025 · Stayed in July 2025
Verified reviewVery clean
Street is not the nicest but close to train station and lake. Check-in is at the other hotel
Dear Karolin, Thank you for sharing your opinion after your recent stay at Résidence Studio Genève Centre. We’re pleased to hear you found your studio spotless during your stay—our team prioritizes thorough cleaning protocols daily. While we regret any inconvenience caused by the check-in process at our neighboring hotel, please know we’re always available to assist guests directly at Novotel Geneva Centre for smoother arrivals. Lastly, we hope you appreciated our central location steps from Lake Geneva and Cornavin Station, ideal for exploring Geneva’s highlights. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Nicolas Goureau, General Manager
Dear Karolin, Thank you for sharing your opinion after your recent stay at Résidence Studio Genève Centre. We’re pleased to hear you found your studio spotless during your stay—our team prioritizes thorough cleaning protocols daily. Whi… Show more
Reviewed: 17 August 2025 · Stayed in May 2025
Verified reviewReviewed: 16 August 2025 · Stayed in August 2025
Verified reviewLocation and breakfast
Foul odour from toilet greets you as you enter the room
Dear Adetoun, We value your time and effort in providing feedback regarding your stay at our hotel. We're delighted you enjoyed our convenient breakfast options available at the neighboring Novotel Genève Centre. Our team takes pride in offering varied dining choices to suit different schedules and preferences. However, we sincerely regret any aspects of your accommodation fell short of expectations. Please know we maintain rigorous cleaning protocols and completed full bathroom renovations in 2020 to ensure optimal conditions. Moreover, we're particularly pleased you appreciated our central location near Lake Geneva and Cornavin station. Being steps from public transport links allows guests to easily explore Geneva's attractions. We hope that we have the pleasure of welcoming you back to Geneva in the future. Best regards, Gregory Viandaz, Operations Manager
Dear Adetoun, We value your time and effort in providing feedback regarding your stay at our hotel. We're delighted you enjoyed our convenient breakfast options available at the neighboring Novotel Genève Centre. Our team takes pride … Show more
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewA big room in a location pretty close to the center of Geneva. The only small problem there is that was in the heart of the Red Light District of Geneva, but the girls around weren't troublesome so it was good.
There were missing some facilities in the Apartment to make it even easier to have a nice day. But since I didn't cook at all, because I was for work, I didn't found it problematic!
Dear Krenar. Thank you for taking the time to share your experience with us. We're pleased you appreciated our central location and spacious studio accommodation. Our team strives to offer comfortable urban stays with easy access to Geneva's main attractions. However, we regret certain aspects didn't meet your expectations. While our studios feature kitchenette facilities for light meal preparation, we understand different travelers have varied needs. Lastly, we're glad our location served you well despite the neighborhood characteristics. The area's unique energy often surprises first-time visitors, but we're happy it didn't disrupt your work-focused stay. We hope to have the pleasure of welcoming you back in the future for a better experience. Best regards, Nicolas Goureau, General Manager
Dear Krenar. Thank you for taking the time to share your experience with us. We're pleased you appreciated our central location and spacious studio accommodation. Our team strives to offer comfortable urban stays with easy access to … Show more
Reviewed: 12 August 2025 · Stayed in August 2025
Verified reviewThe room was clean and well laid out.
The air conditioning needs a service. The only thing that works is the fan speed. The city was hot while we were there so the room never cooled down.
Dear Cornelius, Thank you for reviewing your stay with us. We're pleased you found your studio clean and functional during your stay. However, we regret the climate control didn't perform optimally during Geneva's warmer period. Our studios feature individually adjustable systems, and we're always ready to provide supplementary cooling solutions. Finally, we're glad the layout allowed you to move comfortably between the sleeping and living areas during your visit. We hope to see you again on another occasion. Best regards, Nicolas Goureau, General Manager
Dear Cornelius, Thank you for reviewing your stay with us. We're pleased you found your studio clean and functional during your stay. However, we regret the climate control didn't perform optimally during Geneva's warmer peri… Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewClean, staff were very helpful and good location
Nothing
Dear Nicky, We are grateful for this kind review about your recent stay. We're delighted you found our studios well-maintained and enjoyed our central location near Geneva's main attractions. Our team takes pride in providing attentive service to ensure comfortable stays. Should your travels bring you back to Geneva, we'd be honored to welcome you again. We look forward to the pleasure of welcoming you back on a future visit. Best wishes, Nicolas Goureau, General Manager
Dear Nicky, We are grateful for this kind review about your recent stay. We're delighted you found our studios well-maintained and enjoyed our central location near Geneva's main attractions. Our team takes pride in providing atte… Show more
Reviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewIt was central
It was filthy and when I informed the staff they did let me into 2 other rooms to look, but they were all filthy. I stupidly thought that it would be Novotel clean, as you check into Novotel, and I understand it was an apartment not the actually in the hotel, I understood when they told me it was an old building that there would be wear and tear but there is no excuse for filth. Where I went to reception to complain the first time I was told, it is half the price of the hotel and the cheapest place in Geneva so what do you expect.
Dear Julie. Thank you for taking the time to review your experience. We appreciate your comments about our central location, which provides convenient access to Geneva's main attractions and transportation hubs. However, we sincerely apologize that your experience fell short in some areas. We take great pride in maintaining high standards of cleanliness throughout our establishment, and we regret that this was not reflected during your visit. Our team is always available on-site at the Novotel reception desk to address any concerns immediately and ensure guest satisfaction. Please note that Résidence Studio genève, where you stayed, is not part of the Novotel network, but we still want to ensure that all our guests have a great experience. We hope to have the occasion to see you again and provide you with an improved experience. Best regards, Gregory Viandaz, Operations Manager
Dear Julie. Thank you for taking the time to review your experience. We appreciate your comments about our central location, which provides convenient access to Geneva's main attractions and transportation hubs. However, we sincerely… Show more
Reviewed: 5 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified reviewReviewed: 4 August 2025 · Stayed in August 2025
Verified reviewReviewed: 2 August 2025 · Stayed in August 2025
Verified reviewReviewed: 30 July 2025 · Stayed in July 2025
Verified reviewReviewed: 29 July 2025 · Stayed in July 2025
Verified reviewReviewed: 25 July 2025 · Stayed in July 2025
Verified reviewReviewed: 22 July 2025 · Stayed in July 2025
Verified reviewIt was clean
Nothing
Dear Lucas, Thank you for letting us know how happy you were with your recent experience in our hotel. Your comments about the immaculate maintenance of our studio are much appreciated. We work diligently to maintain the highest standards of hygiene throughout our establishment. We hope you had the chance to experience our central location near Lake Geneva during your stay. It would be a pleasure to welcome you again. Best regards, Gregory Viandaz, Operations Manager
Dear Lucas, Thank you for letting us know how happy you were with your recent experience in our hotel. Your comments about the immaculate maintenance of our studio are much appreciated. We work diligently to maintain the highest standard… Show more
Reviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 5 July 2025 · Stayed in July 2025
Verified reviewReviewed: 24 June 2025 · Stayed in June 2025
Verified review