Comentários de Radisson Blu Hotel, Lucerne 4 estrelas

Dear Silvia, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and that our team was able to respond quickly when you reported the issues with the bed linen and the shower. However, we sincerely apologize for the inconvenience caused upon your arrival. This does not reflect the standards we aim to uphold, and we have already shared your comments with our housekeeping and maintenance teams to ensure this does not happen again. We hope to have the opportunity to welcome you back for a much more comfortable and seamless stay in the future. Warm regards, Radisson Blu, Lucerne,

Dear Silvia, Thank you for taking the time to share your feedback regarding your recent stay with us. We are pleased to hear that you appreciated our location and that our team was able to respond quickly when you reported the issues with… Mostrar mais

Dear Gabriel, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, including the issues with the room condition, air conditioning, shower, and overall service. This is certainly not the standard we strive to provide our guests. Please know that your comments have been shared with our team to ensure immediate improvements, particularly regarding maintenance and guest service. We regret that we were unable to promptly resolve your concerns during your visit and that it affected your overall experience with us. We appreciate your patience and hope to have the opportunity to welcome you back in the future for a much-improved stay. Kind regards, Radisson Blu Lucerne

Dear Gabriel, Thank you for taking the time to share your feedback with us. We sincerely apologize for the inconveniences you experienced during your stay, including the issues with the room condition, air conditioning, shower, and overall… Mostrar mais

Dear Clarice, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We're delighted to know that you appreciated our friendly team, the dinner offerings, the spacious room, and our convenient location. Your kind words about the service are truly encouraging for all of us. At the same time, we sincerely regret that certain aspects of your stay did not meet your expectations. Please accept our apologies for the condition of the towels and mattress, as well as the simplicity of the breakfast selection. We are currently reviewing these areas and taking steps to improve the overall comfort and experience for our guests. We truly value your comments and hope to have the pleasure of welcoming you back in the future, with noticeable improvements. Warm regards, General Manager, Radisson Blu, Lucerne.

Dear Clarice, Thank you very much for choosing to stay with us and for taking the time to share your feedback. We're delighted to know that you appreciated our friendly team, the dinner offerings, the spacious room, and our convenient… Mostrar mais

Dear Aida Thank you for taking the time to share your impressions following your stay at the Radisson Blu Hotel, Lucerne. We appreciate your feedback regarding the bathroom design. We understand that the translucent glass walls and the partially open door concept may not have offered the level of privacy you expected, and we regret any inconvenience this may have caused during your stay. The current design is a fixed architectural feature of our rooms and part of the hotel’s modern and open concept. While this cannot be changed, we certainly understand that preferences vary, and we truly value your perspective. Your comments have been shared with our team to be taken into account when assisting future guests with room preferences. We hope to have the opportunity to welcome you again and offer a stay that fully meets your expectations. Best regards, General Manager Hotel Radisson Blu, Lucerne

Dear Aida Thank you for taking the time to share your impressions following your stay at the Radisson Blu Hotel, Lucerne. We appreciate your feedback regarding the bathroom design. We understand that the translucent glass walls and the p… Mostrar mais

Dear marka01, Thank you for taking the time to share your feedback from your recent stay at Radisson Blu Hotel, Lucerne. We are thrilled to hear that you enjoyed the room upgrade and that you were pleased with the stunning lake view and spacious room. It's wonderful to know that everything was to your satisfaction, and we truly appreciate your positive feedback. It was a pleasure having you as our guest, and on behalf of all the ambassadors at Radisson Blu Hotel, Lucerne, we look forward to welcoming you back soon. Sincerely, Aljoscha Summermatter Radisson Blu Hotel, Lucerne

Dear marka01, Thank you for taking the time to share your feedback from your recent stay at Radisson Blu Hotel, Lucerne. We are thrilled to hear that you enjoyed the room upgrade and that you were pleased with the stunning lake view and s… Mostrar mais

Dear Fláviadcs, br Thank you for your feedback! We're pleased to hear that you enjoyed our breakfast, comfortable double bed, and the convenience of our parking facilities. It’s also great to know you appreciated our new hotel. We’re sorry to hear that the extra bed did not meet your expectations. Your comments are important to us, and we will review this to ensure a more comfortable experience for all our guests. We appreciate your stay and hope to welcome you again in the future! Best regards, Hotel Radisson Blu, Lucerne

Dear Fláviadcs, br Thank you for your feedback! We're pleased to hear that you enjoyed our breakfast, comfortable double bed, and the convenience of our parking facilities. It’s also great to know you appreciated our new hotel. We’re s… Mostrar mais

Dear Maria Rita, Thank you for sharing your feedback regarding your recent stay. We're delighted to hear that you found your room to be brand new and appreciated the efforts of our front desk attendant. I’m sorry to learn that the air conditioning was not functioning as expected. Your comfort is very important to us, and we appreciate your understanding in making the most of the situation by opening the window. Please rest assured that our team is already addressing this issue to ensure a more seamless experience for future stays. We value your feedback and hope to have the pleasure of welcoming you back for an even better experience. If there’s anything further I can assist you with, please don’t hesitate to reach out. Warm regards, Hotel Radisson Blu, Lucerne

Dear Maria Rita, Thank you for sharing your feedback regarding your recent stay. We're delighted to hear that you found your room to be brand new and appreciated the efforts of our front desk attendant. I’m sorry to learn that the air… Mostrar mais

Dear Solange Mauro, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and that our staff and services made a positive impression. It's also great to know you liked our breakfast offerings! Providing an exceptional experience is our top priority, and your feedback means a lot to us. We look forward to welcoming you back on your next visit! Warm regards, Hotel Radisson Blu, Lucerne

Dear Solange Mauro, Thank you so much for your kind words! We’re thrilled to hear that you enjoyed your stay and that our staff and services made a positive impression. It's also great to know you liked our breakfast offerings! Provi… Mostrar mais

Dear Jose Tarcisio, Thank you very much for your review. We are pleased to hear that we met your expectations regarding the rooms and our hotel's location. However, we sincerely apologize that the breakfast quality and the service provided did not meet your standards. Please rest assured that we will address this issue internally to ensure such problems do not recur for future guests. Regarding the parking costs, as the parking facility is public, we unfortunately have no control over the pricing. We kindly ask for your understanding in this matter. We truly hope to have the opportunity to welcome you back in the future and provide you with an improved experience. Kind regards, Radisson Blu Hotel, Lucerne

Dear Jose Tarcisio, Thank you very much for your review. We are pleased to hear that we met your expectations regarding the rooms and our hotel's location. However, we sincerely apologize that the breakfast quality and the service provid… Mostrar mais

Dear Roberto, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the spacious room, excellent shower, and our prime location. It was a pleasure having you with us, and we hope to welcome you back for another great stay in the future. Best regards, General Manager Radisson Blu Hotel, Lucerne

Dear Roberto, Thank you so much for your kind words! We are thrilled to hear that you enjoyed the spacious room, excellent shower, and our prime location. It was a pleasure having you with us, and we hope to welcome you back for another g… Mostrar mais

Dear Alessandro, br Thank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope to welcome you next time and wish you a wonderful day. Warm regards M. Conzelmann – General Manager

Dear Alessandro, br Thank you for taking time to write us a lovely review. We are glad, that you enjoyed your stay with us. Our hotel Radisson Blu is directly at the wonderful Lake Lucerne and only a few minutes walk from the city. We hope … Mostrar mais