8.7

卢塞恩丽笙酒店住客评语 4星级

Inseliquai 12, 6005 卢塞恩, 瑞士

  • 灰牙

    点评日期:2025年8月31日 · 于2025年7月入住

    真实点评

    服务友善,位置优越,设施很新

    住宿方回复:

    Dear 灰牙 , Thank you very much for your kind words. We are delighted that you enjoyed our friendly service, central location, and modern facilities. We truly hope to welcome you back soon to Radisson Blu Hotel, Lucerne. Kind regards, Radisson Blu Hotel, Lucerne

    Dear 灰牙 , Thank you very much for your kind words. We are delighted that you enjoyed our friendly service, central location, and modern facilities. We truly hope to welcome you back soon to Radisson Blu Hotel, Lucerne. Kind regards, Ra… 显示更多

    卢塞恩丽笙酒店
    2025年9月2日
  • Xiaohong

    点评日期:2025年8月25日 · 于2025年8月入住

    真实点评
  • Yi

    点评日期:2025年8月21日 · 于2025年8月入住

    真实点评

    離車站近、走路10-15分鐘可以到達,櫃檯都會有人處理問題

    住宿方回复:

    Dear Yi Hsuan, Thank you so much for taking the time to leave us such a perfect score and kind review! We’re delighted to hear that you enjoyed your stay and found our location convenient and our team helpful at all times. It’s always our goal to provide a smooth and comfortable experience. We truly appreciate your visit and hope to have the pleasure of welcoming you back again in the near future. Warm regards, Radisson Blu, Lucerne.

    Dear Yi Hsuan, Thank you so much for taking the time to leave us such a perfect score and kind review! We’re delighted to hear that you enjoyed your stay and found our location convenient and our team helpful at all times. It’s always our… 显示更多

    卢塞恩丽笙酒店
    2025年8月23日
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  • Ying

    点评日期:2025年7月16日 · 于2025年7月入住

    真实点评

    第二天没有水

    住宿方回复:

    Dear Ying, Thank you for taking the time to share your feedback with us. We would like to sincerely apologize for the inconvenience caused by the water interruption during your stay. Unfortunately, there was an unexpected technical fault that day which we rectified as quickly as possible. We understand how important a reliable water supply is to the comfort of our guests and are very sorry that this affected your stay. Your feedback will help us to better avoid such incidents in the future. We would be delighted if you would give us another chance to provide you with an all-round pleasant stay on your next visit. Kind regards Radisson blu Lucerne

    Dear Ying, Thank you for taking the time to share your feedback with us. We would like to sincerely apologize for the inconvenience caused by the water interruption during your stay. Unfortunately, there was an unexpected technical fault t… 显示更多

    卢塞恩丽笙酒店
    2025年7月17日
  • Yating

    点评日期:2025年7月14日 · 于2025年7月入住

    真实点评

    地點非常優秀! 可以用走的就抵達著名景點

    住宿方回复:

    Dear Yating, Thank you for taking the time to share your feedback. We’re thrilled to hear that you found your stay comfortable and appreciated the quiet surroundings — providing a restful environment is very important to us. We're also glad that our central location made it easy for you to explore the city's top attractions on foot. It was a pleasure having you with us, and we look forward to welcoming you back in the future! Warm regards, Radisson Blu Hotel, Lucerne

    Dear Yating, Thank you for taking the time to share your feedback. We’re thrilled to hear that you found your stay comfortable and appreciated the quiet surroundings — providing a restful environment is very important to us. We're al… 显示更多

    卢塞恩丽笙酒店
    2025年7月15日
  • Tzu

    点评日期:2025年6月29日 · 于2025年6月入住

    真实点评

    員工服務非常好 我們提早到也讓我們提早check in 房間很大 很舒適 早餐也很豐盛好吃

    住宿方回复:

    Dear Tzu Chun, Thank you for your kind words and for taking the time to share your experience. We're delighted you enjoyed our comfortable rooms, rich breakfast, and convenient location near the station and attractions. It’s also great to hear our team was able to accommodate your early arrival—we’re always happy to help make your stay more enjoyable. We truly appreciate your recommendation and look forward to welcoming you again soon. Warm regards, General Manager Hotel Radisson Blu, Lucerne

    Dear Tzu Chun, Thank you for your kind words and for taking the time to share your experience. We're delighted you enjoyed our comfortable rooms, rich breakfast, and convenient location near the station and attractions. It’s also grea… 显示更多

    卢塞恩丽笙酒店
    2025年6月29日
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  • 匿名

    点评日期:2025年6月21日 · 于2025年6月入住

    真实点评

    不便宜的房價,住三個晚上,第二天詢問有沒有氣泡水,得到的回覆是只有第一天給,而且他們的水都可以生飲!我在想可是我第二天與第三天付的房價都一樣啊

    住宿方回复:

    Dear Booking.com User, Thank you for sharing your feedback with us. We regret to hear that you were disappointed regarding the provision of sparkling water during your stay. We understand your concern, especially since the room rate remained the same throughout your three nights. Please allow us to clarify that the complimentary water is provided once upon arrival, in line with our current hotel policy. We will certainly take your comment into consideration as we continuously review our services to better meet our guests’ expectations. We appreciate your input and hope to have the opportunity to welcome you again in the future. Best regards Radisson Blu Hotel, Lucerne

    Dear Booking.com User, Thank you for sharing your feedback with us. We regret to hear that you were disappointed regarding the provision of sparkling water during your stay. We understand your concern, especially since the room rate remai… 显示更多

    卢塞恩丽笙酒店
    2025年6月22日
  • 点评日期:2025年6月3日 · 于2025年5月入住

    真实点评
  • Chen

    点评日期:2025年5月21日 · 于2025年4月入住

    真实点评
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  • Lun

    点评日期:2025年5月3日 · 于2025年4月入住

    真实点评

    離車站蠻近的,設施也不錯,櫃檯人員蠻親切的。

    住宿方回复:

    Dear Lun Wei Thank you very much for your valuable feedback. We’re pleased to know that you found our location convenient, appreciated the available facilities such as the umbrellas and steam bath, and had a positive experience with our front desk staff. Your kind words are a great encouragement to our team, and we hope to welcome you back soon. Warm regards, General Manager Hotel Radisson Blu, Lucerne

    Dear Lun Wei Thank you very much for your valuable feedback. We’re pleased to know that you found our location convenient, appreciated the available facilities such as the umbrellas and steam bath, and had a positive experience with our … 显示更多

    卢塞恩丽笙酒店
    2025年5月3日
  • Ling

    点评日期:2025年4月29日 · 于2025年4月入住

    真实点评

    位置优越

    住宿方回复:

    Dear Ling, Thank you for taking the time to share your feedback from your recent stay at Radisson Blu Hotel, Lucerne. We are pleased to hear that you enjoyed our excellent location and rated so many aspects of your stay so highly, including our staff, cleanliness, comfort, and facilities. Your satisfaction means a great deal to us. We also take note of your feedback regarding value for money and will continue striving to offer the best possible experience to all our guests. It was a pleasure having you with us, and we look forward to welcoming you back to Radisson Blu Hotel, Lucerne in the future. Sincerely, Aljoscha Summermatter Radisson Blu Hotel, Lucerne

    Dear Ling, Thank you for taking the time to share your feedback from your recent stay at Radisson Blu Hotel, Lucerne. We are pleased to hear that you enjoyed our excellent location and rated so many aspects of your stay so highly, includi… 显示更多

    卢塞恩丽笙酒店
    2025年4月29日
  • Xiaojun

    点评日期:2025年4月19日 · 于2025年4月入住

    真实点评
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  • Han

    点评日期:2025年3月24日 · 于2025年3月入住

    真实点评
  • Woon

    点评日期:2025年3月11日 · 于2025年3月入住

    真实点评
  • Woon

    点评日期:2025年3月5日 · 于2025年3月入住

    真实点评
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  • Mei

    点评日期:2025年1月22日 · 于2025年1月入住

    真实点评

    位置很好,距離火車站走路約5分鐘可到

    水壓似乎不太夠,水量有些小

    住宿方回复:

    Dear Mei Ching Thank you for sharing your feedback with us. We are glad to hear that you appreciated our convenient location, just a short walk from the train station. We are sorry to learn about the water pressure and volume not meeting your expectations. Your comments are important to us, and we will address this matter with our maintenance team to ensure improvements are made. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, General Manager Radisson Blu Hotel, Lucerne

    Dear Mei Ching Thank you for sharing your feedback with us. We are glad to hear that you appreciated our convenient location, just a short walk from the train station. We are sorry to learn about the water pressure and volume not meeting … 显示更多

    卢塞恩丽笙酒店
    2025年1月22日
  • Donghua

    点评日期:2025年1月7日 · 于2024年11月入住

    真实点评

    酒店旁边停车场直接可以坐电梯到酒店,非常方便。酒店房间很宽敞,非常干净卫生,设施齐全,服务人员很亲切,早餐非常棒。地理位置也超棒,到火车站仅有步行5、6分钟的距离,到市区和各个景点均在步行范围内。总之,是一家性价比非常高的酒店

    住宿方回复:

    Dear Donghua, Thank you so much for taking the time to share your kind review of your recent stay with us. We’re delighted to hear that you appreciated the convenience of the parking facility, the cleanliness and spaciousness of the rooms, as well as the friendliness of our team and the excellent breakfast. It’s also wonderful to know that our central location made your visit to Lucerne more enjoyable. Your positive feedback means a lot to us, and we’re thrilled that you found your stay to be such a great value. We hope to welcome you back to Radisson Blu Hotel, Lucerne in the future for another enjoyable stay. Kind regards, General Manager Radisson Blu Hotel, Lucerne

    Dear Donghua, Thank you so much for taking the time to share your kind review of your recent stay with us. We’re delighted to hear that you appreciated the convenience of the parking facility, the cleanliness and spaciousness of the rooms… 显示更多

    卢塞恩丽笙酒店
    2025年1月8日
  • Zhuofan

    点评日期:2024年12月30日 · 于2024年12月入住

    真实点评
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  • Liu

    点评日期:2024年12月22日 · 于2024年12月入住

    真实点评

    位置,景色

    噪音

    住宿方回复:

    Dear Liu, Thank you for taking the time to share your experience at the Radisson Blu Hotel, Lucerne. We are delighted to hear that you enjoyed our central location and the stunning views. However, we are sorry to learn that noise disturbances affected your experience. Please rest assured that we take your feedback seriously and will explore ways to improve. For future visits, we would be happy to allocate a quieter room. We look forward to welcoming you back soon and ensuring an even more enjoyable stay. Warm regards Radisson Blu Hotel, Lucerne

    Dear Liu, Thank you for taking the time to share your experience at the Radisson Blu Hotel, Lucerne. We are delighted to hear that you enjoyed our central location and the stunning views. However, we are sorry to learn that noise disturb… 显示更多

    卢塞恩丽笙酒店
    2024年12月23日
  • Lisa

    点评日期:2024年10月11日 · 于2024年9月入住

    真实点评
  • Yun

    点评日期:2024年10月9日 · 于2024年9月入住

    真实点评

    很用心了解客戶需求

    沒有

    住宿方回复:

    Dear Yun, Thank you very much for you kind review. We are happy to hear that you enjoyed to stay with us and are happy to welcome you back in the near future. Kind regards Radisson Blu Hotel, Lucerne

    卢塞恩丽笙酒店
    2024年10月9日
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  • Jiacheng

    点评日期:2024年10月8日 · 于2024年10月入住

    真实点评
  • Yi-ting

    点评日期:2024年9月29日 · 于2024年9月入住

    真实点评
  • Wei

    点评日期:2024年9月4日 · 于2024年7月入住

    真实点评

    住宿地點離車站很近, 沒話講, 尤其房間有空調, 夏天的時候比較舒適,

    可能是旺季的關係, 如果沒有升等, 會真的覺得一晚房間的價格蠻高的,

    住宿方回复:

    Dear WEI HSUAN, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our hotel's proximity to the station and the comfort of the air conditioning in your room, especially during the summer. We understand that during peak season, prices can be higher, and upgrades may be more limited. However, we always aim to provide great value for our guests, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back in the future. Best regards, General Manager Hotel Radisson Blu, Lucerne

    Dear WEI HSUAN, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our hotel's proximity to the station and the comfort of the air conditioning in your room, especially during the… 显示更多

    卢塞恩丽笙酒店
    2024年9月5日
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