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客人们还点评过这些住宿:
住客点评如何运作
每条住客评分在1到10分之间。为了得出所示的综合评分,我们会将收到的所有住客评分相加,然后将这个总和除以我们收到点评数量。我们使用加权点评系统,这意味着点评越新,对总评分的计算影响就越大。此外,住客还可以单独在一些重要方面打出“单项评分”,例如:位置、清洁度、工作人员、舒适度、设施、性价比以及免费WiFi。请注意,住客打出的单项评分与综合评分是分别单独提交的,所以两者之间没有直接联系。
如果您入住了在我们的平台预订的住宿,或者您曾到店但并未实际入住,都可以对该住宿进行点评。如需编辑已提交的点评,请联系我们的客服。
我们拥有人工和自动系统来专门甄别提交至我们平台的虚假点评。如经发现,我们会将其删除,并在必要时对相关责任人采取行动。
此外,无论谁发现可疑内容都可向我们的客服团队报告,我们的防欺诈团队会跟进调查。
理想情况下,无论是好评还是差评,我们会发布每一条收到的点评。但是,我们不会展示(在其它内容中)包含或涉及以下内容的任何评论:
- 政治敏感评论
- 促销内容
- 非法活动
- 个人或敏感信息(如电邮、电话号码或信用卡资料)
- 脏话、性暗示、仇恨言论、歧视性言论、威胁或涉及暴力的内容
- 垃圾邮件和虚假内容
- 虐待动物
- 假冒/仿冒(如:假冒他人写评论)
- 任何违反我们点评指南的内容。
为了确保点评的相关性,我们可能只接受退房后3个月内提交的点评,如果所示点评超过36个月,或者住宿发生所有权变更,我们可能会停止显示相关点评。
住宿可选择对点评做出回应。
如果您看到有多个点评,最新的点评会显示在最顶部,但也取决于其他几个因素(例如点评采用的语言、点评仅有评分还是也包括评论等)。您还可以按需对点评进行排序和/或筛选(例如按照一年中的时间、点评评分等)。
我们有时会展示来自其他知名旅行网站的外部评分。如有,我们将明确说明。
用户点评的规范及准则
这些规范及准则将确保用户原创内容与Booking.com相关,内容恰当,且不含不雅词汇,即使是好评,也同样适用以上准则。
所有原创内容都必须与旅行相关。越是详细的点评越能帮助其他客人更好地挑选自己喜欢的住宿。请勿在这些原创内容内附上个人信息、带有政治色彩、与伦理道德相关、或宗教性内容。促销活动信息将会被删除,不予显示。任何涉及Booking.com服务的相关问题都将转交客服团队及合作伙伴服务团队处理。
所有原创内容应尽量面向全球用户。请勿使用任何不敬或亵渎性的词汇(及其变形或网络用语形式),不分语种。严禁发布任何带有憎恨性、歧视性、威胁、色情、暴力和煽动违法行为的点评及媒体。
所有内容均应由用户原创,且独一无二。真实且中肯的点评对其他用户最有帮助。您提交的内容应为您自己的原创。Booking.com的合作伙伴不得代表住客发表内容,或向客人提供任何形式的报酬以换取好评。严禁合作伙伴在竞争对手住宿页面提交恶意负面点评,拉低对方的综合评分。
尊重他人隐私。Booking.com会隐藏任何电子邮箱地址、电话号码、网站地址、社交媒体帐号等类似个人信息。
任何Booking.com用户及合作伙伴在这些原创内容中表达的观点,均属于其个人观点,与Booking.com无关。Booking.com对任何点评或点评回复不负任何责任。Booking.com仅为这些点评和点评回复提供发布平台,不负责验证。
系统将默认根据点评时间以及其他条件,优先显示相关性最高的点评内容。其他条件包括但不限于:用户语言、文字点评、非匿名点评。系统可能会提供其他排序方式(例如按旅行者类型、按评分等)。
翻译免责声明
此服务可能包含由谷歌翻译的内容。对于翻译,谷歌不作任何明示或暗示保证(包括任何准确度、可靠性的任何保证,以及适销性、针对某一特定用途的适用性和不侵犯第三方权利的任何暗示保证)。
点评日期:2025年8月31日 · 于2025年7月入住
真实点评服务友善,位置优越,设施很新
Dear 灰牙 , Thank you very much for your kind words. We are delighted that you enjoyed our friendly service, central location, and modern facilities. We truly hope to welcome you back soon to Radisson Blu Hotel, Lucerne. Kind regards, Radisson Blu Hotel, Lucerne
Dear 灰牙 , Thank you very much for your kind words. We are delighted that you enjoyed our friendly service, central location, and modern facilities. We truly hope to welcome you back soon to Radisson Blu Hotel, Lucerne. Kind regards, Ra… 显示更多
点评日期:2025年8月25日 · 于2025年8月入住
真实点评点评日期:2025年8月21日 · 于2025年8月入住
真实点评離車站近、走路10-15分鐘可以到達,櫃檯都會有人處理問題
無
Dear Yi Hsuan, Thank you so much for taking the time to leave us such a perfect score and kind review! We’re delighted to hear that you enjoyed your stay and found our location convenient and our team helpful at all times. It’s always our goal to provide a smooth and comfortable experience. We truly appreciate your visit and hope to have the pleasure of welcoming you back again in the near future. Warm regards, Radisson Blu, Lucerne.
Dear Yi Hsuan, Thank you so much for taking the time to leave us such a perfect score and kind review! We’re delighted to hear that you enjoyed your stay and found our location convenient and our team helpful at all times. It’s always our… 显示更多
点评日期:2025年7月16日 · 于2025年7月入住
真实点评第二天没有水
Dear Ying, Thank you for taking the time to share your feedback with us. We would like to sincerely apologize for the inconvenience caused by the water interruption during your stay. Unfortunately, there was an unexpected technical fault that day which we rectified as quickly as possible. We understand how important a reliable water supply is to the comfort of our guests and are very sorry that this affected your stay. Your feedback will help us to better avoid such incidents in the future. We would be delighted if you would give us another chance to provide you with an all-round pleasant stay on your next visit. Kind regards Radisson blu Lucerne
Dear Ying, Thank you for taking the time to share your feedback with us. We would like to sincerely apologize for the inconvenience caused by the water interruption during your stay. Unfortunately, there was an unexpected technical fault t… 显示更多
点评日期:2025年7月14日 · 于2025年7月入住
真实点评地點非常優秀! 可以用走的就抵達著名景點
Dear Yating, Thank you for taking the time to share your feedback. We’re thrilled to hear that you found your stay comfortable and appreciated the quiet surroundings — providing a restful environment is very important to us. We're also glad that our central location made it easy for you to explore the city's top attractions on foot. It was a pleasure having you with us, and we look forward to welcoming you back in the future! Warm regards, Radisson Blu Hotel, Lucerne
Dear Yating, Thank you for taking the time to share your feedback. We’re thrilled to hear that you found your stay comfortable and appreciated the quiet surroundings — providing a restful environment is very important to us. We're al… 显示更多
点评日期:2025年6月29日 · 于2025年6月入住
真实点评員工服務非常好 我們提早到也讓我們提早check in 房間很大 很舒適 早餐也很豐盛好吃
Dear Tzu Chun, Thank you for your kind words and for taking the time to share your experience. We're delighted you enjoyed our comfortable rooms, rich breakfast, and convenient location near the station and attractions. It’s also great to hear our team was able to accommodate your early arrival—we’re always happy to help make your stay more enjoyable. We truly appreciate your recommendation and look forward to welcoming you again soon. Warm regards, General Manager Hotel Radisson Blu, Lucerne
Dear Tzu Chun, Thank you for your kind words and for taking the time to share your experience. We're delighted you enjoyed our comfortable rooms, rich breakfast, and convenient location near the station and attractions. It’s also grea… 显示更多
点评日期:2025年6月21日 · 于2025年6月入住
真实点评不便宜的房價,住三個晚上,第二天詢問有沒有氣泡水,得到的回覆是只有第一天給,而且他們的水都可以生飲!我在想可是我第二天與第三天付的房價都一樣啊
Dear Booking.com User, Thank you for sharing your feedback with us. We regret to hear that you were disappointed regarding the provision of sparkling water during your stay. We understand your concern, especially since the room rate remained the same throughout your three nights. Please allow us to clarify that the complimentary water is provided once upon arrival, in line with our current hotel policy. We will certainly take your comment into consideration as we continuously review our services to better meet our guests’ expectations. We appreciate your input and hope to have the opportunity to welcome you again in the future. Best regards Radisson Blu Hotel, Lucerne
Dear Booking.com User, Thank you for sharing your feedback with us. We regret to hear that you were disappointed regarding the provision of sparkling water during your stay. We understand your concern, especially since the room rate remai… 显示更多
点评日期:2025年6月3日 · 于2025年5月入住
真实点评点评日期:2025年5月21日 · 于2025年4月入住
真实点评点评日期:2025年5月3日 · 于2025年4月入住
真实点评離車站蠻近的,設施也不錯,櫃檯人員蠻親切的。
Dear Lun Wei Thank you very much for your valuable feedback. We’re pleased to know that you found our location convenient, appreciated the available facilities such as the umbrellas and steam bath, and had a positive experience with our front desk staff. Your kind words are a great encouragement to our team, and we hope to welcome you back soon. Warm regards, General Manager Hotel Radisson Blu, Lucerne
Dear Lun Wei Thank you very much for your valuable feedback. We’re pleased to know that you found our location convenient, appreciated the available facilities such as the umbrellas and steam bath, and had a positive experience with our … 显示更多
点评日期:2025年4月29日 · 于2025年4月入住
真实点评位置优越
Dear Ling, Thank you for taking the time to share your feedback from your recent stay at Radisson Blu Hotel, Lucerne. We are pleased to hear that you enjoyed our excellent location and rated so many aspects of your stay so highly, including our staff, cleanliness, comfort, and facilities. Your satisfaction means a great deal to us. We also take note of your feedback regarding value for money and will continue striving to offer the best possible experience to all our guests. It was a pleasure having you with us, and we look forward to welcoming you back to Radisson Blu Hotel, Lucerne in the future. Sincerely, Aljoscha Summermatter Radisson Blu Hotel, Lucerne
Dear Ling, Thank you for taking the time to share your feedback from your recent stay at Radisson Blu Hotel, Lucerne. We are pleased to hear that you enjoyed our excellent location and rated so many aspects of your stay so highly, includi… 显示更多
点评日期:2025年4月19日 · 于2025年4月入住
真实点评点评日期:2025年3月24日 · 于2025年3月入住
真实点评点评日期:2025年3月11日 · 于2025年3月入住
真实点评点评日期:2025年3月5日 · 于2025年3月入住
真实点评点评日期:2025年1月22日 · 于2025年1月入住
真实点评位置很好,距離火車站走路約5分鐘可到
水壓似乎不太夠,水量有些小
Dear Mei Ching Thank you for sharing your feedback with us. We are glad to hear that you appreciated our convenient location, just a short walk from the train station. We are sorry to learn about the water pressure and volume not meeting your expectations. Your comments are important to us, and we will address this matter with our maintenance team to ensure improvements are made. We hope to have the opportunity to welcome you back in the future and provide an even better experience. Warm regards, General Manager Radisson Blu Hotel, Lucerne
Dear Mei Ching Thank you for sharing your feedback with us. We are glad to hear that you appreciated our convenient location, just a short walk from the train station. We are sorry to learn about the water pressure and volume not meeting … 显示更多
点评日期:2025年1月7日 · 于2024年11月入住
真实点评酒店旁边停车场直接可以坐电梯到酒店,非常方便。酒店房间很宽敞,非常干净卫生,设施齐全,服务人员很亲切,早餐非常棒。地理位置也超棒,到火车站仅有步行5、6分钟的距离,到市区和各个景点均在步行范围内。总之,是一家性价比非常高的酒店
无
Dear Donghua, Thank you so much for taking the time to share your kind review of your recent stay with us. We’re delighted to hear that you appreciated the convenience of the parking facility, the cleanliness and spaciousness of the rooms, as well as the friendliness of our team and the excellent breakfast. It’s also wonderful to know that our central location made your visit to Lucerne more enjoyable. Your positive feedback means a lot to us, and we’re thrilled that you found your stay to be such a great value. We hope to welcome you back to Radisson Blu Hotel, Lucerne in the future for another enjoyable stay. Kind regards, General Manager Radisson Blu Hotel, Lucerne
Dear Donghua, Thank you so much for taking the time to share your kind review of your recent stay with us. We’re delighted to hear that you appreciated the convenience of the parking facility, the cleanliness and spaciousness of the rooms… 显示更多
点评日期:2024年12月30日 · 于2024年12月入住
真实点评点评日期:2024年12月22日 · 于2024年12月入住
真实点评位置,景色
噪音
Dear Liu, Thank you for taking the time to share your experience at the Radisson Blu Hotel, Lucerne. We are delighted to hear that you enjoyed our central location and the stunning views. However, we are sorry to learn that noise disturbances affected your experience. Please rest assured that we take your feedback seriously and will explore ways to improve. For future visits, we would be happy to allocate a quieter room. We look forward to welcoming you back soon and ensuring an even more enjoyable stay. Warm regards Radisson Blu Hotel, Lucerne
Dear Liu, Thank you for taking the time to share your experience at the Radisson Blu Hotel, Lucerne. We are delighted to hear that you enjoyed our central location and the stunning views. However, we are sorry to learn that noise disturb… 显示更多
点评日期:2024年10月11日 · 于2024年9月入住
真实点评点评日期:2024年10月9日 · 于2024年9月入住
真实点评很用心了解客戶需求
沒有
Dear Yun, Thank you very much for you kind review. We are happy to hear that you enjoyed to stay with us and are happy to welcome you back in the near future. Kind regards Radisson Blu Hotel, Lucerne
点评日期:2024年10月8日 · 于2024年10月入住
真实点评点评日期:2024年9月29日 · 于2024年9月入住
真实点评点评日期:2024年9月4日 · 于2024年7月入住
真实点评住宿地點離車站很近, 沒話講, 尤其房間有空調, 夏天的時候比較舒適,
可能是旺季的關係, 如果沒有升等, 會真的覺得一晚房間的價格蠻高的,
Dear WEI HSUAN, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our hotel's proximity to the station and the comfort of the air conditioning in your room, especially during the summer. We understand that during peak season, prices can be higher, and upgrades may be more limited. However, we always aim to provide great value for our guests, and we truly appreciate your understanding. We hope to have the opportunity to welcome you back in the future. Best regards, General Manager Hotel Radisson Blu, Lucerne
Dear WEI HSUAN, Thank you for taking the time to share your experience with us. We are glad to hear that you appreciated our hotel's proximity to the station and the comfort of the air conditioning in your room, especially during the… 显示更多