Σχόλια του Radisson Blu, Basel 4 αστέρων

Dear Anna, Thank you for sharing your feedback. We deeply regret that your room was not clean upon arrival, and that housekeeping service was not provided as expected. Additionally, we apologize for the food trays left in the hallway and the mold in the shower – these are certainly not the standards we aim to maintain. Please be assured that we are addressing these issues with our housekeeping team to ensure they are resolved and do not occur again in the future. We truly appreciate your comments and hope to have the opportunity to welcome you back for a much better experience. Your Radisson Blu Team

Dear Anna, Thank you for sharing your feedback. We deeply regret that your room was not clean upon arrival, and that housekeeping service was not provided as expected. Additionally, we apologize for the food trays left in the hallway and … Εμφάνιση περισσότερων

Dear Grigoris, Thank you for sharing your experience with us! We're pleased to hear that you enjoyed our convenient location and that breakfast was a highlight of your stay. We understand that pricing can be a concern, and we strive to offer value that reflects the quality and comfort of our services. Your feedback is valuable as we continue working to enhance the guest experience. We hope to welcome you again! Best regards, Your Radisson Blu Team

Dear Grigoris, Thank you for sharing your experience with us! We're pleased to hear that you enjoyed our convenient location and that breakfast was a highlight of your stay. We understand that pricing can be a concern, and we strive to of… Εμφάνιση περισσότερων

Dear Ηλιας, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel to be a value-for-money choice and that our location near the center of Basel met your expectations. It's always our goal to provide a convenient and enjoyable experience for our guests, and we're delighted that you appreciated the excellent location. We understand the importance of convenience when choosing accommodation, and we're pleased to have met that criteria for you. We hope you had a fantastic time exploring Basel and that our hotel added to the overall enjoyment of your stay. If you have any further comments or suggestions, please feel free to share them with us. We look forward to welcoming you back in the future. Thank you again for choosing our hotel, and we appreciate your positive review! Best regards from Basel, Charlotte Roulet Radisson Blu Basel

Dear Ηλιας, Thank you so much for taking the time to share your feedback with us! We're thrilled to hear that you found our hotel to be a value-for-money choice and that our location near the center of Basel met your expectations. It&#… Εμφάνιση περισσότερων

Dear Δημήτρης , Thank you for taking the time to provide feedback about your recent stay. We appreciate your positive comments about our excellent location. However, we are genuinely sorry for the cleanliness issues you encountered, and we apologize for any inconvenience caused. Your experience does not meet the standards we strive for, and we appreciate your understanding. We take your feedback seriously, and please be assured that we are addressing the concerns you've raised to prevent a recurrence. We understand that everyone can have off days, and we are committed to making your next stay with us exceptional. We truly hope you will consider giving us another chance to provide you with the quality experience we aim to deliver. Should you decide to return, please feel free to reach out directly so that we can ensure your stay is both enjoyable and meets your expectations. Thank you for your understanding, and we look forward to the opportunity of welcoming you back. Best regards, Radisson Blu Team

Dear Δημήτρης , Thank you for taking the time to provide feedback about your recent stay. We appreciate your positive comments about our excellent location. However, we are genuinely sorry for the cleanliness issues you encountered, and w… Εμφάνιση περισσότερων

Dear Maria, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found our location extraordinary. It's great to know that you enjoyed the clean and spacious rooms with all necessary amenities, as well as the complimentary use of the swimming pool, bathrobe, slippers, and other facilities. We are pleased that you had an excellent morning, and we appreciate your kind words about our staff's hospitality. Your positive comments about the cleanliness of the entire hotel are truly appreciated. We strive to provide a comfortable and enjoyable stay for all our guests. We hope to have the pleasure of welcoming you back for another exceptional stay in the future. Kind Regards from Basel, Charlotte Roulet Radisson Blu Basel

Dear Maria, Thank you for taking the time to share your wonderful experience with us. We are delighted to hear that you found our location extraordinary. It's great to know that you enjoyed the clean and spacious rooms with all necess… Εμφάνιση περισσότερων

Αγαπητή Φωτεινή, Σας ευχαριστούμε πολύ για τα σχόλιά σας σχετικά με τη διαμονή σας στο Radisson Blu Basel. Χαιρόμαστε που εκτιμήσατε τη φιλικότητα του προσωπικού, ιδίως κατά το πρωινό, καθώς και το ποιοτικό πρωινό που σας παρείχαμε. Είναι όντως σημαντικό για μας να παρέχουμε υψηλής ποιότητας υπηρεσίες στους επισκέπτες μας. Λυπούμαστε που τα δωμάτια δεν σας φάνηκαν άνετα και ότι αισθανθήκατε ότι χρειάζονται ανακαίνιση. Επίσης, μας λυπεί το πρόβλημα που αντιμετωπίσατε με το ντους, το οποίο φαίνεται ότι προκάλεσε αποστραγγιστικά προβλήματα. Θα εξετάσουμε αυτά τα ζητήματα για να βελτιώσουμε την εμπειρία των επισκεπτών μας. Ελπίζουμε παρόλα αυτά ότι είχατε μια γενικά ευχάριστη διαμονή και θα χαρούμε να σας φιλοξενήσουμε ξανά στο μέλλον. Εάν έχετε άλλα σχόλια ή αιτήσεις, παρακαλούμε να μας τα μεταφέρετε. Με εκτίμηση, Άννα και η ομάδα του Radisson Blu Basel

Αγαπητή Φωτεινή, Σας ευχαριστούμε πολύ για τα σχόλιά σας σχετικά με τη διαμονή σας στο Radisson Blu Basel. Χαιρόμαστε που εκτιμήσατε τη φιλικότητα του προσωπικού, ιδίως κατά το πρωινό, καθώς και το ποιοτικό πρωινό που σας παρείχαμε. Είναι… Εμφάνιση περισσότερων