Reviews of Relais Lucomagno 3 stars
Via Lucomagno 108, 6718 Olivone, Switzerland

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Reviewed: 25 August 2025 · Stayed in July 2025
Verified reviewClean room, big bed
Staff decided to have a karaoke party in the multi-purpose room, blasting music until 2am on a Tuesday night and refused to turn music off when asked at around midnight. Could hear it on the 2nd floor of the hotel and barely got any sleep. First time in my life I’d had to ring the police for help because staff were making noise.
Reviewed: 8 August 2025 · Stayed in June 2025
Verified reviewWe loved the feeling of this place -- They have a large room where you can enjoy time just relaxing e.g. after dinner, and we even played some ping-pong at their table there -- so fun!
Dear Guest, thank you so much for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed the atmosphere, our lounge area, and the chance to relax and have some fun. It was a real pleasure to welcome you, and we hope to see you again soon for another stay — maybe even a longer one — to fully enjoy the beauty of the Lucomagno area. Warm regards from all of us at Relais Lucomagno.
Dear Guest, thank you so much for your wonderful review and for sharing your experience with us. We are delighted to hear that you enjoyed the atmosphere, our lounge area, and the chance to relax and have some fun. It was a real pleasure t… Show more
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewReviewed: 3 August 2025 · Stayed in July 2025
Verified reviewI want to express my sincere gratitude to staff members. Despite the fact that we were very late for check-in, they waited for us and were very friendly and polite. Thank you very much! The team of this property is amazing! You can see that they care of the people who stay.
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Dear Anastasija, We thank you very much for the wonderful words dedicated to our staff. It was a pleasure to be able to welcome you, even if later than expected, and make sure that you immediately felt at ease. We are happy that you have perceived the passion and dedication we put into welcoming our guests. We hope to see you again soon at Relais Lucomagno! Best regards, Relais Lucomagno
Dear Anastasija, We thank you very much for the wonderful words dedicated to our staff. It was a pleasure to be able to welcome you, even if later than expected, and make sure that you immediately felt at ease. We are happy that you have … Show more
Reviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGood hotel in a quite village
It was too warm in the room. The breakfast you have to buy additionally and almost no choice there
Dear Tetiana, we thank you for sharing your experience and for appreciating the tranquility of our location. We are sorry that the temperature in your room was too high: we will consider your comment to improve the comfort of the rooms. As for breakfast, we would like to point out that every morning we offer a buffet prepared with fresh and local products, available as an additional service for those who wish to use it. We will strive to make it even more diverse and inviting. We hope to welcome you back to the Relais Lucomagno to offer you an even more pleasant stay. Sincerely, Relais Lucomagno
Dear Tetiana, we thank you for sharing your experience and for appreciating the tranquility of our location. We are sorry that the temperature in your room was too high: we will consider your comment to improve the comfort of the rooms. As… Show more
Reviewed: 18 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewReviewed: 16 July 2025 · Stayed in July 2025
Verified reviewSpacious room, double bed, a bitt dark because it was on the second floor and under the roof. Else the bathroom was huge, well equipped and provided good bath products. Breakfast and meals at the restaurant were excellent and not too pricey. Local products highly appreciated. Staff incredibly attentive and welcoming.
I am a very early riser so early breakfast would have been appreciated, but I survived :) Else everything was really great.
Reviewed: 11 July 2025 · Stayed in July 2025
Verified reviewVery clean and comfortable hotel. Everything was great, and the staff were friendly. I had a pleasant stay.
Reviewed: 13 June 2025 · Stayed in June 2025
Verified reviewPerfectly located at the start of the Passo Lucomagno. Quiet rooms and great breakfast. Also the restaurant is great!
Good morning Marco, thank you for your excellent review. We always try to do our best to satisfy our customers and we are glad that you appreciated it. We look forward to seeing you soon! Regards The staff
Reviewed: 16 May 2025 · Stayed in May 2025
Verified reviewWe absolutely loved our stay! The staff was so welcoming and lovely. Rooms were very comfortable and great showers, too. The location is peaceful and relaxing.
Good morning Mr Kevin. Thank you for the nice review about our hotel. We are glad that you enjoyed your stay with us and hope that you will choose us again for your holidays in the future. Best regards The staff
Reviewed: 17 April 2025 · Stayed in March 2025
Verified reviewReviewed: 7 April 2025 · Stayed in April 2025
Verified reviewVery pleasant location, comfortable bed and a lot of entertainment at the property. Very old and used balcony chairs, the balcony is also shared with other guests which I didn't expect, also it only had a couple of chairs and no tables.
Dear Aneta, thank you for staying at Relais Lucomagno and for sharing your opinion. We are very pleased to know that you appreciated our location, the comfort of the bed and the entertainment possibilities in the facility. Regarding the balcony, we would like to inform you that during your stay we were preparing the outdoor area for the summer season, which is why the set-up was not yet complete. The terrace will soon be fully usable with its furnishings and more landscaped areas. We hope to see you again soon. Yours sincerely, Relais Lucomagno
Dear Aneta, thank you for staying at Relais Lucomagno and for sharing your opinion. We are very pleased to know that you appreciated our location, the comfort of the bed and the entertainment possibilities in the facility. Regarding the … Show more
Reviewed: 23 March 2025 · Stayed in January 2025
Verified reviewThe staff was super nice. The public transportation to Campra only goes at weekends to the cross country area. We found out too late but then the hotel staff drove us there and picked us up again. Super nice. Nice and spacious double room, nice little gym well equipped, we ate twice in the restaurant, good food. Also the breakfast was super nice. Great coffee 😁. I would come back.
The hotel is a little close to the street but then it's not a street with heavy traffic. To walk to the next supermarket, it's around 15-20 minutes (Olivone).
Reviewed: 13 March 2025 · Stayed in March 2025
Verified reviewReviewed: 23 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewPrice / value and service
The mattress / bed is way to soft
Reviewed: 17 February 2025 · Stayed in February 2025
Verified reviewBreakfast, modern and renovated, local food on the menu, staff. Nice rooms with view and balcony
The menu at the restaurant is a bit of lotto, pizza and steak were bad. The spa and gym are not usable: the rooms are very cold, there is no spa chill out area, no bathrobes. The private bathrooms are very dark
Reviewed: 29 December 2024 · Stayed in December 2024
Verified reviewReviewed: 9 October 2024 · Stayed in October 2024
Verified reviewcomfortable bed, toiletries, location, bike storage, restaurant
Reviewed: 4 September 2024 · Stayed in July 2024
Verified reviewReviewed: 2 July 2024 · Stayed in June 2024
Verified reviewReviewed: 6 June 2024 · Stayed in May 2024
Verified reviewLovely lovely lovely! It was all marvellous! We've been only 1 night but the hospitality received has been 5-star hotel! Everyone was super welcoming and available, the location is unbelievable and the view is phenomenal! We stayed for lunch as well and we highly recommend the polenta with mushrooms and the simple mixed leaf salad with italian dressing, what a pleasure! Best of everything, the bed! I haven't slept that well in years! And the curtains were PERFECTLY BLACK OUT!!! Good job! Will 100% recommend! Thanks for having us!
Reviewed: 11 April 2024 · Stayed in April 2024
Verified reviewVery good contact with the facility! Very nice service! The bed was incredibly comfortable ;-)