Comentários de Renaissance Zurich Tower Hotel 5 estrelas

Dear Holorico, br, Thank you for sharing your feedback. We truly appreciate your positive comments regarding our employees, as they are dedicated to providing exceptional service. We are genuinely sorry to hear that your experience did not meet the high expectations you had based on your previous stays with the Renaissance brand. We strive to offer the best experience possible, but clearly, we fell short in your case. Please accept our sincere apologies for not meeting your expectations in terms of quality and standards. We take all guest feedback seriously and will review your comments internally to better understand how we can improve the experience for future guests. Our goal is always to ensure a consistent level of service, and we deeply regret that this was not reflected in your stay. Thank you again for sharing your thoughts, and we hope you will consider giving us another opportunity in the future. Sincerely, The Front Desk

Dear Holorico, br, Thank you for sharing your feedback. We truly appreciate your positive comments regarding our employees, as they are dedicated to providing exceptional service. We are genuinely sorry to hear that your experience did no… Mostrar mais

Dear Virginia Thank you for your valuable feedback and for staying with us at the Renaissance Zurich Tower Hotel. We’re pleased to hear you enjoyed the friendliness of our team! Regarding your experience with the dessert, we’re truly sorry to hear that it didn’t sit well with you. Please know that we haven’t received any other feedback about spoiled food, but we’ll certainly keep a close eye on quality control. We sincerely hope you’re feeling much better now and would love the opportunity to welcome you back for an even more enjoyable stay. Best regards Mark V. / Manager

Dear Virginia Thank you for your valuable feedback and for staying with us at the Renaissance Zurich Tower Hotel. We’re pleased to hear you enjoyed the friendliness of our team! Regarding your experience with the dessert, we’re truly sorry … Mostrar mais

Dear Mr. Eguardo, Thank you for your kind words and for taking the time to share your positive experience with us even though a slight shortcoming happened. We are delighted to hear that our products and service exceeded your expecations. your feedback is truly valuable to us as it helps us understand that were on the right track. We strive to consistently deliver toch-noch products and exceptional service and your satisfaction is our ultimate goal. Please dont hesitate to reach out to us if you need any further assistance. Thank you once again for your support. Have a good day. Prohors Front Office Agent Renaissance Zürich Tower Hotel Email: frontoffice@zrhbr.ch Tel: 044 630 30 30

Dear Mr. Eguardo, Thank you for your kind words and for taking the time to share your positive experience with us even though a slight shortcoming happened. We are delighted to hear that our products and service exceeded your expecations. … Mostrar mais

Dear Irani, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share your feedback. I appreciate you choosing to stay with us. Sincerely, The Front Desk

Dear Irani, Thank you for taking the time to share your thoughts regarding this issue. I appreciate you bringing it to our attention. I will share your message with the leadership team. Once again, thank you for taking the time to share y… Mostrar mais