Reviews of Hotel-Restaurant Bellevue
Via Nova 66, 7017 Flims, Switzerland
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Reviewed: 19 August 2025 · Stayed in July 2025
Verified reviewReviewed: 3 August 2025 · Stayed in August 2025
Verified reviewReviewed: 20 July 2025 · Stayed in July 2025
Verified reviewCentrally located, close to the main cable car and the Stenna shopping mall. WiFi works fine.
No coffee/tea in the room, and getting some from the restaurant proved nontrivial. Mixed experience with restaurant staff, some are pleasant, others brusk and bossy. Food is edible, but not something I'd come back for. The building is rather old, so sound isolation is not great. Also the
Thank you very much for your review and your inputs. We are sorry that you have not liked our lunch offer in the restaurant. Maybe our a la carte menu would suit you more if you are loooking for something more exclusive. Over lunch we have an aditional offer with more simple dishes. During the opening times of our restaurant you can always order a coffee or tea of course. If you need something during the night we offer a thermos bottle with hot water on request. With our best regards from Flims, your Bellevue-Team
Thank you very much for your review and your inputs. We are sorry that you have not liked our lunch offer in the restaurant. Maybe our a la carte menu would suit you more if you are loooking for something more exclusive. Over lunch we have … Show more
Reviewed: 3 July 2025 · Stayed in April 2025
Verified reviewReviewed: 6 May 2025 · Stayed in May 2025
Verified reviewClose to cable cars, parking, good breakfast
The better rooms (with balcony) are facing the main road
Thank you very much for your kind review. We are happy that you had a good stay at our hotel and would be happy to welcoming you again soon. Best regards, Your Bellevue-Team
Reviewed: 1 May 2025 · Stayed in March 2025
Verified reviewReviewed: 24 April 2025 · Stayed in April 2025
Verified reviewReviewed: 21 April 2025 · Stayed in March 2025
Verified reviewCentral location for skiing was awesome
Thank you very much. It was our pleasure to be your host and we are looking forward to welcooming you again at the Bellevue Flims.
Reviewed: 14 April 2025 · Stayed in February 2025
Verified reviewReviewed: 13 April 2025 · Stayed in April 2025
Verified reviewSmart modern room, spacious and comfortable. Excellent breakfast, very helpful staff. Great location.
Dear Richard Thank you very much for your great review. Good to hear that you had a pleasant stay and we would be happy to be your hosts again in the future.
Reviewed: 25 March 2025 · Stayed in March 2025
Verified reviewReviewed: 17 March 2025 · Stayed in March 2025
Verified reviewReviewed: 5 March 2025 · Stayed in March 2025
Verified reviewThe breakfast was excellent, variety of breads and cheeses, boild eggs, dessert and juices. The stuff were super nicely and kindly and they were very responsive to us! The location is 2 min from the gondola! They have a Ski room.
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewGreat hotel with nice view out of the balcony, close to the bus stop and the main ski lift. Very clean and great set up of the room, very good breakfast, can recommend.
Would have been nice to have a coffee machine in the room. And also body lotion, not only soap. Very high price (we were in high season).
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 15 February 2025 · Stayed in December 2024
Verified reviewReviewed: 6 February 2025 · Stayed in February 2025
Verified reviewGreat location and good breakfast
We arrived quite late and the staff were a little bit grumpy. We had booked a twin room but it had been made up as a double bed. The staff made me feel like I was asking a big favour getting them to sort it out. They did sort it out but not with much grace
Dear Ben Thank you very much for your feedback. We are happy that you liked our breakfast and the location close to the skilifts. We are very sorry about the confusion at your arrival and that you have felt not so welcome. Sometimes it could be hard to find the proper words for not daily situations in a foreign language mainly even when the setting is new for you as a staff member as you have not been working for too long at this place. This can cause some uncertaineties which might look as unfriendly but are not meant to be. Your booking was for an economy double room in double occupancy and a superior double room for single occupancy with a special request for a large double bed in the economy room. This is how we prepared everything. The did not know in advance you would like to have a twin room which is only possible in our superior category. This was quite surprising for us. At your arrival we changed the occupany of the rooms so that two persons can stay in the superior room with twin beds. This means our staff member had to uncover the prepared bed, take a big mattress topper away, separate the beds and prepare them again. In "the middle of the night" without exactly knowing where to find everything is quite demanding even if it sounds like a simple thing just to separate two beds. Finally we are quite sure that you got to know her the following days as the person she really is. A warm hearted, smiling local person who is working since years in the hospitality industry and is always happy to welcome guests in her home destination. We would be happy to welcoming you again at the Bellevue in Flims and are just asking for some more detailed information about your needs in advance. Then we are sure that you will get a warm and heartful welcome with a big smile from the first minute of your arrival on. With our best regards, from the whole Bellevue-Team
Dear Ben Thank you very much for your feedback. We are happy that you liked our breakfast and the location close to the skilifts. We are very sorry about the confusion at your arrival and that you have felt not so welcome. Sometimes it cou… Show more
Reviewed: 5 February 2025 · Stayed in February 2025
Verified reviewGreat location
Advertised with 2 restaurants but there was only one, and that was shut on Monday and Tuesday, even in peak season! Not all rooms have been renovated. I had one that had not been with a shower curtain, and it was under a creaky wooden floor where I guess a staff member was staying because they got up at 5.45am each day!
Thank you very much for your feedback. We are happy to hear that you liked the location and our staff members. Your booking was for an economy single room which offers a comfortable accomodation at a reasonable price. We think that the photos on booking related to the room are quite realistic and do not promise too much. We are very that sorry that you have been disturbed by a neighbouring room. The Bellevue is a grown traditional hotel in Flims with roots back to 1577. We try to keep everything well maintained and do continuing renovations but also have to deal with some disadvanteges which a historic building comes with. We offer two menu concepts at our hotel in different rooms. A la carte on the one hand from Wed-Sun and a Fine Dining set menu from Thu-Sun. We would be more than happy to open our restaurant on 7 days per week but due the lack of well trained staff in the whole hospitality industry we decided that we would like to offer an attentive and good service with a small team on 5 days per week. So our team members can get their regular days off what is also very important for their motivation. We would be very happy to welcoming you again at our hotel and remain with our best regards from the whole Bellevue-Team
Thank you very much for your feedback. We are happy to hear that you liked the location and our staff members. Your booking was for an economy single room which offers a comfortable accomodation at a reasonable price. We think that the phot… Show more
Reviewed: 3 February 2025 · Stayed in February 2025
Verified reviewit‘s very well located - very close to zhe skilifts.
compared to the photos on booking.com, our room had very old furniture, no nice view and a mouldy showerhead. but at least the bed was very comfy, which was the most important after a long day of snowboarding.
Thank you very much for your review. We are happy that you were happy about our breakfast buffet and of course our staff. As we have very different room styles we highly recommend to look at the photos of the single room types (not the general photo gallery) on booking.com to get a good image of what you can expect from the style of your room. Of course a mouldy showerhead is not acceptable and we will check and change it immediately. Thank you for the input. For a next stay may we recommend to book on of our superior double rooms which have been shortly refurbished and offer all a nice south side balcony with a brilliant panoramic view. We would be happy to welcoming you again at our hotel and remain with our best regards, the whole Bellevue team
Thank you very much for your review. We are happy that you were happy about our breakfast buffet and of course our staff. As we have very different room styles we highly recommend to look at the photos of the single room types (not the gen… Show more
Reviewed: 16 January 2025 · Stayed in January 2025
Verified reviewReviewed: 14 January 2025 · Stayed in January 2025
Verified reviewRenovated and clean rooms. Good WiFi. Knowledgeable team about food allergies. Lots of gluten and lactose-free options for breakfast. Very helpful reception team. Close proximity to Flem Xpress and Arena Express - only 3 minutes on foot. Greatly recommended for keen skiers and snowboarders. A'la carte menu in Bellevue restaurant is great. For sure I will come back.
Dear Tomasz What a lovely review. Thank you very much and we are already looking forward to seeing you soon back in Flims. Your Hotel Bellevue-Team
Reviewed: 13 January 2025 · Stayed in January 2025
Verified reviewSuper friendly staff. The room is clean and comfortable, great beds. Very nice breakfast. And top location, just steps away from the skilifts.
Dear Renata Thank you very much for you kind review. We are very happy that you had an enjoyable stay at our hotel and are looking forward to welcoming you hopefully soon back in Flims. Best regards, the Bellevue-Team
Reviewed: 6 January 2025 · Stayed in January 2025
Verified reviewReviewed: 8 December 2024 · Stayed in December 2024
Verified reviewReviewed: 27 August 2024 · Stayed in August 2024
Verified reviewSuper location
Noise - didn’t know about the Dorfest when we made the booking
Thank you very much for your nice review. We are sorry that the "Dorffest" bothered you but we hope that you also enjoyed the festivity a bit. It is only every two years and special event for the people of Flims. We hope to be your hosts soon again (in a more quiet surrounding) and send you our best regards from all of the Bellevue.
Thank you very much for your nice review. We are sorry that the "Dorffest" bothered you but we hope that you also enjoyed the festivity a bit. It is only every two years and special event for the people of Flims. We hope to be your hosts so… Show more