Reviews of Hotel Flüela Davos - The Unbound Collection by Hyatt 5 stars
Bahnhofstrasse 5, 7260 Davos, Switzerland
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Reviewed: 4 May 2025 · Stayed in February 2025
Verified reviewReviewed: 26 March 2025 · Stayed in March 2025
Verified reviewReviewed: 16 March 2025 · Stayed in March 2025
Verified reviewBeautiful rooms, super friendly and lovely staff, and an amazing breakfast.
Dear Ms. Heather, Thank you for choosing Hotel Flüela for your stay in Davos! We're so glad you took the time to write us a review. We truly appreciate your kind words and hope to welcome you back again soon! Best regards, Guest Service @ Hotel Flüela
Dear Ms. Heather, Thank you for choosing Hotel Flüela for your stay in Davos! We're so glad you took the time to write us a review. We truly appreciate your kind words and hope to welcome you back again soon! Best regards, Guest Serv… Show more
Reviewed: 11 March 2025 · Stayed in February 2025
Verified reviewnothing, it was perfect
Dear Mr. David, Thank you for taking the time to write this review and for choosing Hotel Flüela for your stay. We are delighted to hear that you had such a positive experience with us and enjoyed our facilities. We take great pride in offering a warm and welcoming environment for all our guests, and your kind words motivate us to continue providing excellent service. We look forward to welcoming you again in the future. It will be a pleasure to assist you once more! Best regards, Guest Service @ Hotel Flüela
Dear Mr. David, Thank you for taking the time to write this review and for choosing Hotel Flüela for your stay. We are delighted to hear that you had such a positive experience with us and enjoyed our facilities. We take great pride in off… Show more
Reviewed: 10 March 2025 · Stayed in March 2025
Verified reviewBreakfast was phenomenal, beautiful property, amazing pool/spa/sauna area, wonderful staff. Everyone we interacted with was enthusiastic. helpful and friendly. Staff are very happy and it shows. Huge hotel rooms too.
I cannot think of a single thing
Dear Ms. Shannon, Thank you so much for taking the time to write such a positive review! We’re thrilled to hear that you enjoyed the breakfast, our facilities, and that our staff made your experience even better. It’s wonderful to know you had a great time at our hotel and that you felt the warmth of our team. We look forward to welcoming you back to Davos very soon! Thanks again, and have a fantastic day! GuestService @ Hotel Flüela
Dear Ms. Shannon, Thank you so much for taking the time to write such a positive review! We’re thrilled to hear that you enjoyed the breakfast, our facilities, and that our staff made your experience even better. It’s wonderful to know you… Show more
Reviewed: 8 March 2025 · Stayed in March 2025
Verified reviewThe staff’s hospitality was exceptional, warm, and home-like, making us feel as though we were visiting family or friends. Personalized attention, a genuine willingness to assist, and constant availability made us feel truly cared for. We even got to know many staff members by name, like Pascal and Konstantinos, who were wonderful. The hotel itself is a one-of-a-kind retreat, offering a perfect blend of comfort, beauty, and convenience. Its prime location, directly opposite the train station, makes exploring the city effortless, with easy access to transportation, including the hotel’s complimentary shuttle service throughout the day. The culinary experience was equally delightful, as we relished breakfast and lunch at the hotel’s restaurant, under the direction of a new Italian chef. The exquisite dishes brought us immense pleasure and left a lasting impression
There is nothing negative
Dear Mr. Alexander, Thank you very much for your wonderful review. We are truly delighted to hear that the hospitality provided by our staff exceeded your expectations and that you felt so well taken care of during your stay. We are pleased that you enjoyed the comfort of our hotel, its prime location, and the convenience of our shuttle service. We are also glad to hear that the culinary experience, under the direction of our new Italian chef, was to your satisfaction. We sincerely appreciate your kind words, and it would be an honor to welcome you back to Hotel Flüela. We look forward to your next visit! Hotel Management
Dear Mr. Alexander, Thank you very much for your wonderful review. We are truly delighted to hear that the hospitality provided by our staff exceeded your expectations and that you felt so well taken care of during your stay. We are please… Show more
Reviewed: 7 March 2025 · Stayed in February 2025
Verified reviewReviewed: 6 March 2025 · Stayed in January 2025
Verified reviewReviewed: 4 March 2025 · Stayed in March 2025
Verified reviewSuperb staff and a wonderful place to stay
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Dear Ms. Kristina, Thank you for taking the time to write this review and for choosing Hotel Flüela for your stay. We are delighted to hear that you had such a positive experience with our staff and enjoyed our facilities. We take great pride in offering a warm and welcoming environment for all our guests, and your kind words motivate us to continue providing excellent service. We look forward to welcoming you again in the future. It will be a pleasure to assist you once more! Best regards, Guest Service @ Hotel Flüela
Dear Ms. Kristina, Thank you for taking the time to write this review and for choosing Hotel Flüela for your stay. We are delighted to hear that you had such a positive experience with our staff and enjoyed our facilities. We take great p… Show more
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewExcellent facilities and exceptional service and friendly staff!
Nothing. Everything was perfect. For sure we will come back
Dear Mr. Georgios, We would like to extend our heartfelt gratitude for taking the time to share such a remarkable review. It is with great pleasure that we learn you had a memorable stay at Hotel Flüela, enjoying our superb facilities, exceptional service, and the warmth of our dedicated team. Your kind words truly inspire us, and we are delighted to know that your experience with us was flawless in every way. It is our mission to provide an unparalleled level of comfort and hospitality, and your generous feedback reassures us that we are achieving that goal. We eagerly anticipate the privilege of welcoming you back in the near future and providing you with another extraordinary stay. With our deepest thanks and best regards, Guest Service @ Hotel Flüela
Dear Mr. Georgios, We would like to extend our heartfelt gratitude for taking the time to share such a remarkable review. It is with great pleasure that we learn you had a memorable stay at Hotel Flüela, enjoying our superb facilities, ex… Show more
Reviewed: 3 March 2025 · Stayed in February 2025
Verified reviewDry reach and very good!
Ski resort prices,…
Dear Mr. Joshua, Thank you for choosing Hotel Flüela for your stay. We greatly appreciate your feedback and are pleased to hear that your experience was very good. If there is anything further we can assist with, please do not hesitate to let us know. We look forward to welcoming you again in the future. Best regards, Guest Service @ Hotel Flüela
Dear Mr. Joshua, Thank you for choosing Hotel Flüela for your stay. We greatly appreciate your feedback and are pleased to hear that your experience was very good. If there is anything further we can assist with, please do not hesitate to… Show more
Reviewed: 3 March 2025 · Stayed in March 2025
Verified reviewBreakfast, great saunas, very friendly staff Van to Davos center and back when needed
Watch at pool not working Hair in the pool as people not catching the hair or wearing some swim mask
Dear Mr. Ioan, We are delighted to hear that you enjoyed the comfort of our property, the breakfast, the saunas, and the friendliness of our staff. We sincerely apologize for the issues you encountered with the pool clock and the presence of hair in the pool. Please rest assured that we will take the necessary steps to address these matters and enhance the experience for our future guests. We are also grateful for choosing Hotel Fluela for your stay in Davos, and we truly appreciate your valuable feedback. We look forward to welcoming you back on your next visit. Best regards Guest Service @ Hotel Flüela
Dear Mr. Ioan, We are delighted to hear that you enjoyed the comfort of our property, the breakfast, the saunas, and the friendliness of our staff. We sincerely apologize for the issues you encountered with the pool clock and the presence… Show more
Reviewed: 2 March 2025 · Stayed in March 2025
Verified reviewReviewed: 27 February 2025 · Stayed in February 2025
Verified reviewReviewed: 26 February 2025 · Stayed in February 2025
Verified reviewStaff were very friendly and helpful Breakfast buffet was quite good Room was clean Hotel is only 1 bus stop away from Parsennbahn
Room a bit small
Dear Mr. Pablo, Thank you for your feedback! We are pleased to hear that you found our staff to be friendly and helpful, and that you enjoyed the breakfast buffet. We are also glad that your room was clean and that the hotel’s location, just one bus stop away from Parsennbahn, was convenient for you. We appreciate your comment about the room size and will certainly take that into consideration for future improvements. We hope to welcome you back again soon!
Dear Mr. Pablo, Thank you for your feedback! We are pleased to hear that you found our staff to be friendly and helpful, and that you enjoyed the breakfast buffet. We are also glad that your room was clean and that the hotel’s location, j… Show more
Reviewed: 26 February 2025 · Stayed in February 2025
Verified reviewReviewed: 25 February 2025 · Stayed in February 2025
Verified reviewWe had a lovely stay at Flüela for our ski trip. It's a short walk from the gondola, the room was really pretty and the staff super helpful.
Dear Ms. Hulda, Thank you for sharing your experience! We’re so happy to hear that you had a charming stay at Flüela during your ski trip. Our prime location, just steps away from the gondola, is indeed a great benefit for our guests. It’s also wonderful to know that you enjoyed your room and found our staff to be extremely helpful. We’d love to welcome you back for another fantastic stay in the future!
Dear Ms. Hulda, Thank you for sharing your experience! We’re so happy to hear that you had a charming stay at Flüela during your ski trip. Our prime location, just steps away from the gondola, is indeed a great benefit for our guests. It’… Show more
Reviewed: 24 February 2025 · Stayed in February 2025
Verified review- Beautiful old-feeling (in the best sense) rooms and decor - Ski and snowboard lockers with heaters for boots and gloves - Spa is beautifully designed and well maintained - Right across the Davos Dorf train station and 3min by foot from the Parsenn furnicular that takes you to the skiing area. - Breakfast is good and has lots of included a la carte options
Very minor things - nothing that really bithered us: - Spa only opens from 8am to 8pm. No late night spa visits after a long skiing day. - The room was very warm in comparison to the outside temp and we didn't find a way to reduce the heating. Walkijg around in a sweater is not really comfy.
Dear Mr. Nicolas, We would like to express our sincere gratitude for choosing Hotel Flüela for your recent holiday in Davos. Thank you for taking the time to share your feedback. It was truly a pleasure having you as our guest. We are delighted to hear that you enjoyed our beautiful rooms and the decor, which we aim to maintain with great care. We’re also glad you appreciated the ski and snowboard lockers with heated boot and glove dryers, as well as our well-maintained and beautifully designed spa. It’s wonderful to know that the location, so close to Davos Dorf train station and the Parsenn funicular, made your ski experience more convenient. We also appreciate your positive comments regarding the breakfast options and the variety available a la carte. Regarding the minor points you mentioned, we apologize for any inconvenience caused. We understand your desire for extended spa hours after a day on the slopes and will take your feedback into account. Similarly, we regret the issue with the room temperature and will look into providing clearer instructions on adjusting the heating. Rest assured, we will communicate your kind words to our team members, and we will carefully consider your comments to improve our offerings. We look forward to welcoming you again in the future. Warm regards, Guest Service @ Hotel Flüela
Dear Mr. Nicolas, We would like to express our sincere gratitude for choosing Hotel Flüela for your recent holiday in Davos. Thank you for taking the time to share your feedback. It was truly a pleasure having you as our guest. We are de… Show more
Reviewed: 23 February 2025 · Stayed in February 2025
Verified reviewThe personnel was really very very nice and helpful. The Benedict’s for breakfast were super good !
Dear Mr. Maximilien, We would like to express our sincere gratitude for choosing Hotel Flüela for your recent holiday in Davos. Thank you for taking the time to share your feedback. It was truly a pleasure having you as our guest. We are thrilled to hear that you found our staff to be very kind and helpful, and that you enjoyed our Benedict for breakfast! Rest assured, we will communicate your kind words to our team members. We look forward to welcoming you again in the future. Warm regards, Guest Service at Hotel Flüela
Dear Mr. Maximilien, We would like to express our sincere gratitude for choosing Hotel Flüela for your recent holiday in Davos. Thank you for taking the time to share your feedback. It was truly a pleasure having you as our guest. We are… Show more
Reviewed: 20 February 2025 · Stayed in February 2025
Verified reviewReviewed: 17 February 2025 · Stayed in February 2025
Verified reviewStaff make this place what it is
Rooms didn’t look like advertised
Dear Mr. Max, We would like to express our sincere gratitude for choosing Hotel Flüela for your recent holiday in Davos. Thank you for taking the time to share your feedback. It was truly a pleasure having you as our guest. Rest assured, we will communicate your kind words to our team members, and we will carefully consider your comments regarding the rooms we offer. We look forward to welcoming you again in the future. Warm regards, Guest Service at Hotel Flüela
Dear Mr. Max, We would like to express our sincere gratitude for choosing Hotel Flüela for your recent holiday in Davos. Thank you for taking the time to share your feedback. It was truly a pleasure having you as our guest. Rest assured,… Show more
Reviewed: 16 February 2025 · Stayed in February 2025
Verified reviewWe had a very nice stay, special thanks to the friendly and helpful staff!
Dear Mr. Siegrist, Thank you very much for choosing us for your stay in Davos. We are delighted to hear that you had such an enjoyable experience with us. We especially appreciate your kind words regarding our staff; their friendliness and helpfulness are key elements of the service we strive to provide. It would be a pleasure to welcome you back in the future. Best regards, Guest Service at Hotel Flüela
Dear Mr. Siegrist, Thank you very much for choosing us for your stay in Davos. We are delighted to hear that you had such an enjoyable experience with us. We especially appreciate your kind words regarding our staff; their friendliness a… Show more
Reviewed: 11 February 2025 · Stayed in February 2025
Verified reviewReviewed: 7 February 2025 · Stayed in February 2025
Verified reviewBreakfast was really great, both Ala carte and buffet
All was good
Dear Mr. Hogfors, Thank you for choosing Hotel Flüela for your holidays in Davos. We sincerely appreciate the time you took to share your feedback regarding our breakfast. We are delighted to hear that both the à la carte menu and the buffet met your expectations. It is our utmost priority to offer personalized service to make your stay as enjoyable as possible. We look forward to welcoming you again in the future. Best regards, Guest Service @ Hotel Flüela
Dear Mr. Hogfors, Thank you for choosing Hotel Flüela for your holidays in Davos. We sincerely appreciate the time you took to share your feedback regarding our breakfast. We are delighted to hear that both the à la carte menu and the buff… Show more
Reviewed: 26 January 2025 · Stayed in January 2025
Verified reviewStaff friendliness, service above and beyond
Dear Mr. Israel, Thank you for choosing Hotel Flüela for your holidays in Davos, and also for taking the time to write this review. It’s a pleasure to know that you enjoyed your time with us and that you found our service beyond expectations. We will be sure to share your comments with all of our employees. Thank you again, and we look forward to welcoming you next time! Best regards, Hotel Management
Dear Mr. Israel, Thank you for choosing Hotel Flüela for your holidays in Davos, and also for taking the time to write this review. It’s a pleasure to know that you enjoyed your time with us and that you found our service beyond expectatio… Show more