Reviews of Central City Hotel Rochat 3 stars
Petersgraben 23, Old Town Grossbasel, 4051 Basel, Switzerland

Loading
Guests also reviewed these properties:
Etten-Leur, Netherlands
Naples, Italy
Casablanca, Morocco
Feusisberg, Switzerland
Canapville, France
Cadzand-Bad, Netherlands
Norcross, United States
Naumburg, Germany
How guest reviews work
Each review score is between 1-10. To get the overall score that you see, we add up all the review scores we’ve received and divide that total by the number of review scores we’ve received. We use a weighted review system which means that the more recent the review, the bigger the impact on the total review score calculation. In addition, guests can give separate ‘subscores’ in crucial areas, such as location, cleanliness, staff, comfort, facilities, value for money and free Wi-Fi. Note that guests submit their subscores and their overall scores independently, so there’s no direct link between them.
You can review an Accommodation that you booked through our Platform if you stayed there or if you arrived at the property but didn’t actually stay there. To edit a review you’ve already submitted, please contact our Customer Service team.
We have people and automated systems that specialise in detecting fake reviews submitted to our Platform. If we find any, we delete them and, if necessary, take action against whoever is responsible.
Anyone else who spots something suspicious can always report it to our Customer Service team, so our Fraud team can investigate.
Ideally, we would publish every review we receive, whether positive or negative. However, we won’t display any review that includes or refers to (among other things):
- Politically sensitive comments
- Promotional content
- Illegal activities
- Personal or sensitive information (e.g. emails, phone numbers or credit card info)
- Swear words, sexual references, hate speech, discriminatory remarks, threats, or references to violence
- Spam and fake content
- Animal cruelty
- Impersonation (e.g. if the writer is claiming to be someone else)
- Any violation of our review guidelines.
To make sure reviews are relevant, we may only accept reviews that are submitted within 3 months of checking out, and we may stop showing reviews once they’re 36 months old – or if the Accommodation has a change of ownership.
An Accommodation may choose to reply to a review.
When you see multiple reviews, the most recent ones will be at the top, subject to a few other factors (what language a review is in, whether it’s just a rating or contains comments as well, etc.). If you like, you can sort and/or filter them (by time of year, review score, etc.).
We sometimes show external review scores from other well-known travel websites. We make it clear when we’ve done this.
Guidelines and standards for Reviews
These guidelines and standards aim to keep the content on Booking.com relevant and family-friendly without limiting expression of strong opinions. They are also applicable regardless of the sentiment of the comment.
Contributions should be travel related. The most helpful contributions are detailed and help others make better decisions. Please don’t include personal, political, ethical, or religious commentary. Promotional content will be removed and issues concerning Booking.com’s services should be routed to our Customer Service or Accommodation Service teams.
Contributions should be appropriate for a global audience. Please avoid using profanity or attempts to approximate profanity with creative spelling, in any language. Comments and media that include 'hate speech', discriminatory remarks, threats, sexually explicit remarks, violence, and the promotion of illegal activity are not permitted.
All content should be genuine and unique to the guest. Reviews are most valuable when they are original and unbiased. Your contribution should be yours. Booking.com property partners should not post on behalf of guests or offer incentives in exchange for reviews. Attempts to bring down the rating of a competitor by submitting a negative review will not be tolerated.
Respect the privacy of others. Booking.com will make an effort to obscure email addresses, telephone numbers, website addresses, social media accounts, and similar details.
The opinions expressed in contributions are those of Booking.com customers and properties and not of Booking.com. Booking.com does not accept responsibility or liability for any reviews or responses. Booking.com is a distributor (without any obligation to verify) and not a publisher of these comments and responses.
By default, reviews are sorted based on the date of the review and on additional criteria to display the most relevant reviews, including but not limited to: your language, reviews with text, and non-anonymous reviews. Additional sorting options may be available (by type of traveller, by score, etc.).
Translations disclaimer
This service may contain translations powered by Google. Google disclaims all warranties related to the translations, express or implied, including any warranties of accuracy, reliability, and any implied warranties of merchantability, fitness for a particular purpose and non-infringement.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 30 August 2025 · Stayed in August 2025
Verified reviewReviewed: 23 August 2025 · Stayed in August 2025
Verified reviewGood sized room with views from the back of the Munster. Excellent breakfast with free drinks from 11am till 9. All staff were friendly. Bike storage great
Dear Kevin, Thank you for your excellent feedback and high rating. We’re delighted you enjoyed the spacious room with views of the Münster, our breakfast selection, and the complimentary drinks available throughout the day. We’re also glad you appreciated our secure bike storage and the friendliness of our team. We hope to welcome you back soon. Kind regards, Hotel Rochat
Dear Kevin, Thank you for your excellent feedback and high rating. We’re delighted you enjoyed the spacious room with views of the Münster, our breakfast selection, and the complimentary drinks available throughout the day. We’re also glad… Show more
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewNoisy air conditioning
Dear Serhii, Thank you for sharing your feedback. We're glad you enjoyed your stay, especially our location, comfort, and facilities. We appreciate your note regarding the air conditioning and will have our maintenance team check it to ensure a quieter experience next time. Best regards, Hotel Rochat
Dear Serhii, Thank you for sharing your feedback. We're glad you enjoyed your stay, especially our location, comfort, and facilities. We appreciate your note regarding the air conditioning and will have our maintenance team check it to… Show more
Reviewed: 21 August 2025 · Stayed in July 2025
Verified reviewGreat location and decent size room
Dear John, Thank you for your kind review. We're delighted to hear that you enjoyed our central location and the comfort of your room. We hope to have the pleasure of welcoming you back to Hotel Rochat for another great stay in Basel. Best regards, Hotel Rochat
Dear John, Thank you for your kind review. We're delighted to hear that you enjoyed our central location and the comfort of your room. We hope to have the pleasure of welcoming you back to Hotel Rochat for another great stay in Basel. … Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewStaff was wonderfully helpful. The room was spacious and quiet.
Dear Janet, Thank you very much for your wonderful feedback. We're pleased to know that you enjoyed the comfort and tranquility of your room and that our team could assist you during your stay. It would be our pleasure to welcome you back to Hotel Rochat on your next visit to Basel. Kind regards, Hotel Rochat
Dear Janet, Thank you very much for your wonderful feedback. We're pleased to know that you enjoyed the comfort and tranquility of your room and that our team could assist you during your stay. It would be our pleasure to welcome you b… Show more
Reviewed: 20 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 19 August 2025 · Stayed in August 2025
Verified reviewTotul a fost excelent, nimic de reproșat.
-
Dear Daniela, Thank you so much for your wonderful review and recommendation! We're delighted to know that everything met, and even exceeded your expectations. It was a pleasure having you with us, and we look forward to welcoming you back to Hotel Rochat in the future! Kind regards, Hotel Rochat
Dear Daniela, Thank you so much for your wonderful review and recommendation! We're delighted to know that everything met, and even exceeded your expectations. It was a pleasure having you with us, and we look forward to welcoming you… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewThe hotel team are warm, helpful and were very accommodating of requests. The hotel itself is conveniently located in the Old Town, and so easy to reach places of interest on foot and really liked how the trams and the buses connect you easily to various locations across the city. Highly recommend for first-time and returning visitors alike. Really enjoyed the breakfast selection - very tasty.
Nothing to mention!
Dear Christina, Thank you so much for your kind words and for recommending us! We’re delighted to hear that you enjoyed your stay, appreciated our central Old Town location, and found our team warm and accommodating. We're also glad that you liked our breakfast selection and found the tram and bus connections convenient for exploring Basel. We truly hope to welcome you back soon, whether for another first-time discovery or a returning visit. Kind regards, Hotel Rochat
Dear Christina, Thank you so much for your kind words and for recommending us! We’re delighted to hear that you enjoyed your stay, appreciated our central Old Town location, and found our team warm and accommodating. We're also glad th… Show more
Reviewed: 19 August 2025 · Stayed in August 2025
Verified reviewReviewed: 17 August 2025 · Stayed in August 2025
Verified reviewReviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewReviewed: 14 August 2025 · Stayed in July 2025
Verified reviewReviewed: 14 August 2025 · Stayed in August 2025
Verified reviewLocation close to the old city.
Tired rooms, lack of toiletries, disappointing breakfast.
Reviewed: 13 August 2025 · Stayed in August 2025
Verified reviewGreat location. Staff was very friendly.
Nothing
Dear Robert, Thank you very much for your kind words and excellent rating. We are delighted that you appreciated our central location and the friendliness of our staff. Your positive feedback motivates us to continue providing our guests with the best possible experience, and we are glad you enjoyed the comfort of your bed as well. We look forward to welcoming you again on your next visit to Basel. Warm regards, Hotel Rochat
Dear Robert, Thank you very much for your kind words and excellent rating. We are delighted that you appreciated our central location and the friendliness of our staff. Your positive feedback motivates us to continue providing our guests … Show more
Reviewed: 11 August 2025 · Stayed in August 2025
Verified reviewThe hotel is conveniently located in a quiet area. The building is beautiful, the room was much larger than expected, and the facilities were quite new. There is also a small garden inside the hotel. Among all the places my friend and I stayed during our week-long trip in Switzerland, this was the one we were most satisfied with and considered to have the best value for money.
Dear Mu, Thank you for your outstanding review! We’re thrilled to hear that our quiet location, beautiful historic building, spacious rooms, and lovely garden made your stay so enjoyable. It’s wonderful to know that among your week-long trip in Switzerland, Hotel Rochat was the place you and your friend valued the most. We look forward to welcoming you back on your next visit! Warm regards, Hotel Rochat
Dear Mu, Thank you for your outstanding review! We’re thrilled to hear that our quiet location, beautiful historic building, spacious rooms, and lovely garden made your stay so enjoyable. It’s wonderful to know that among your week-long tr… Show more
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewOld rooms with carpet and stains. Old furniture, and basic bathroom. Ideal location.
Old rooms with stained carpets.
Dear Sabine, Thank you for your honest feedback. We appreciate your kind words about our perfect location. We acknowledge your concerns regarding the age of some rooms and furnishings. Please know that we are continuously working on renovations to improve comfort while preserving the hotel's historic charm. We hope to have the opportunity to welcome you again and provide a better experience. Best regards, Hotel Rochat
Dear Sabine, Thank you for your honest feedback. We appreciate your kind words about our perfect location. We acknowledge your concerns regarding the age of some rooms and furnishings. Please know that we are continuously working on renova… Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewGreat location. Friendly and helpful staff. Quiet room with great AC. Nice sitting area and desk.
Nothing
Dear Guest, Thank you for your wonderful review. We’re delighted you enjoyed our perfect location, friendly staff, and the comfort of your quiet room with air conditioning and a nice sitting area. We look forward to welcoming you back to Hotel Rochat. Warm regards, Hotel Rochat
Dear Guest, Thank you for your wonderful review. We’re delighted you enjoyed our perfect location, friendly staff, and the comfort of your quiet room with air conditioning and a nice sitting area. We look forward to welcoming you back to … Show more
Reviewed: 7 August 2025 · Stayed in August 2025
Verified reviewInterior was really good. New and clean. Also minimalistic! Room was really spacious. Breakfast really good!
Nothing
Dear Okan, Thank you for your perfect review! We’re thrilled you enjoyed our clean, spacious, and modern rooms as well as our breakfast. Your kind words mean a lot to us. We look forward to welcoming you back to Hotel Rochat! Warm regards, Hotel Rochat
Dear Okan, Thank you for your perfect review! We’re thrilled you enjoyed our clean, spacious, and modern rooms as well as our breakfast. Your kind words mean a lot to us. We look forward to welcoming you back to Hotel Rochat! Warm regard… Show more
Reviewed: 7 August 2025 · Stayed in July 2025
Verified reviewReviewed: 6 August 2025 · Stayed in August 2025
Verified reviewReviewed: 4 August 2025 · Stayed in July 2025
Verified review