Reviews of Romantik Hotel Säntis 4 stars
Landsgemeindeplatz 3, 9050 Appenzell, Switzerland
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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewLocation
Parking
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewReviewed: 21 July 2025 · Stayed in April 2025
Verified reviewRoom Clean Breakfast is perfect Value for mooney
TV is old
Reviewed: 6 July 2025 · Stayed in July 2025
Verified reviewReviewed: 1 July 2025 · Stayed in June 2025
Verified reviewVery hot and no AC or fans. Windows open lead to flies.
Reviewed: 27 June 2025 · Stayed in June 2025
Verified reviewBesutiful building, well taken care of.
Everything was really perfect. Worth coming back to.
Reviewed: 24 June 2025 · Stayed in June 2025
Verified reviewwonderful location in a pretty swiss village with mountain views. Nice large room with modern walk in shower. Restaurant served excellent breakfast and great evening menu. With the Appenzel card giving free transport and cable car rides would certainly recommend
Nice large room with modern walk in shower. Restaurant served excellent breakfast and great evening menu.
Reviewed: 23 June 2025 · Stayed in June 2025
Verified reviewSuch a well run, classic Swiss hotel. So much charm, comfort, and a delicious breakfast. We will be back!
Reviewed: 5 June 2025 · Stayed in May 2025
Verified reviewWe were provided with a room upgrade upon arrival. The room was spacious and well-appointed. The facilities were beautiful and the breakfast was delicious. Staff were helpful with information regarding activities in the area.
Reviewed: 27 May 2025 · Stayed in May 2025
Verified reviewWe loved everything about this lovely hotel! Very convenient location, nice staff, and excellent food. Breakfast buffet is amazing! Our room was spacious and we loved opening the windows to look out onto the village square. Seeing the herd parade at 6 am was super fun and a great send off to our 3 week stay in Switzerland.
Reviewed: 2 November 2024 · Stayed in October 2024
Verified reviewThe location is super! The breakfast also very good.
The room was very small and the bathroom extremely small and not practical at all.
Dear Eleni Thank you for your review. We are very sorry that we didn’t meet your expectations. Our Standard rooms are approx. 25m2. You could have let the reception know on site. There would certainly have been an opportunity to change rooms. Best regards Stefan A. Heeb, Hotelier
Dear Eleni Thank you for your review. We are very sorry that we didn’t meet your expectations. Our Standard rooms are approx. 25m2. You could have let the reception know on site. There would certainly have been an opportunity to change room… Show more
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewCute hotel in the central village with nicely prepared rooms
The breakfast was too simple. For close to 300 a night I would expect more in Switzerland.
Dear Malin, Thank you for taking the time to leave us your feedback. We are delighted that you enjoyed your stay with us. We are very sorry that we were not quite able to meet your expectations regarding the breakfast buffet. Our breakfast buffet offers a wide selection of different types of bread & rolls, juices, cereals, jams, yogurts, fruits & fruit salad, cold meats & cheese. Egg dishes are included and are freshly prepared in all variations. A corresponding menu with the entire selection can be found on every breakfast table. We wish you all the best. Best regards, Stefan A. Heeb, Hotelier
Dear Malin, Thank you for taking the time to leave us your feedback. We are delighted that you enjoyed your stay with us. We are very sorry that we were not quite able to meet your expectations regarding the breakfast buffet. Our breakfas… Show more
Reviewed: 3 October 2024 · Stayed in October 2024
Verified reviewMy third stay here in a year across seasons and each time in a different room. consistent quality in the product despite the dated feel of the property. The staff have always been a key feature of this property. Friendly and make you willing to come back. I enjoyed the restaurant although relative to some properties around, the prices were on the rich side. Interesting Autumn menu.
Nothing really. Everything worked as billed. I was somewhat shocked at the surge pricing where on one weekend night the price shot up from 280 to 440 SFR.
Reviewed: 23 September 2024 · Stayed in September 2024
Verified reviewLocation and parking
Bar was closed
Dear Amanda, Thank you for your great review. Our bar is already closed for serveral years now. Since COVID appeard. We are sorry for that. Best regards, Stefan A. Heeb, Hotelier
Reviewed: 20 September 2024 · Stayed in September 2024
Verified reviewBeautiful location
Reviewed: 2 September 2024 · Stayed in August 2024
Verified reviewFantastic food - both dinner and breakfast! Amazing location so beautiful
Dear Emmalee, Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stefan A. Heeb, Hotelier
Reviewed: 23 August 2024 · Stayed in August 2024
Verified reviewLocated in the center of charming Appenzell. Restaurant was just excellent. Breakfast was good. Lovely view of the town and gardens from my room. Staff were kind and friendly, even found me a comb when I forgot my hairbrush.
Needs a renovation. In the August heat the room was very hot and airless. I asked for and was very kindly given a fan and so I managed to sleep. Duvets are down even during the hot summer; would have been nice to have something lighter or just a top sheet.
Dear Wanda, It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. If you need lighter duvets, just ask at the reception next time. We wish you all the best and warm regards, Stefan A. Heeb, Hotelier
Dear Wanda, It is such a pleasure that you enjoyed your stay so much. We thank you for your great comment and hope to welcome you again in our hotel. If you need lighter duvets, just ask at the reception next time. We wish you all the bes… Show more
Reviewed: 20 August 2024 · Stayed in August 2024
Verified reviewReviewed: 17 August 2024 · Stayed in August 2024
Verified reviewReviewed: 16 August 2024 · Stayed in August 2024
Verified reviewReviewed: 5 August 2024 · Stayed in August 2024
Verified reviewReviewed: 3 August 2024 · Stayed in July 2024
Verified reviewLarge comfortable rooms. Very nice, and well-located.
No air conditioning, and we were there during a festival, so opening windows was very noisy. I don't imagine that would be a problem at other times.
Reviewed: 1 August 2024 · Stayed in August 2024
Verified reviewIt was well located, near the train station. It was very clean, and the staff were attentive. The best part of the entire stay was the free continental breakfast. Delicious coffee, pastries, yogurt, juice and omelettes.
There was high humidity when we were there, so the room was hot and uncomfortable.
Reviewed: 27 July 2024 · Stayed in May 2024
Verified reviewReviewed: 30 June 2024 · Stayed in June 2024
Verified reviewI'm a repeat customer because the last time I stayed, it was a nice quiet room at the back. I got upgraded this time and had a similarly delightful, quiet room with a view of the neighboring hills. The room was large, comfortable and had period decor without being stuffy. As with the last stay, the staff were very friendly and cheerful and my breakfasts and dinners were highly enjoyable.
Dear Michael Thank you for the great review of our hotel! We are glad that you enjoyed your stay and hope to see you again very soon. Sincerely, Stefan A. Heeb, Hotelier