Reviews of Hotel Rondo - Self-Check-in
4 Wilenstrasse, 9500 Wil, Switzerland
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Reviewed: 2 August 2025 · Stayed in August 2025
Verified reviewNew hotel, very clean, easy check in, good location.
Reviewed: 1 August 2025 · Stayed in July 2025
Verified reviewThe room is for two people, but there is only one chair. How stupid is this? The coffee machine didn’t work. It is a bit poor to only supply one coffee capsule per person and no milk pods. Not really acceptable for a hotel in Switzerland.
Reviewed: 26 June 2025 · Stayed in June 2025
Verified reviewReviewed: 26 June 2025 · Stayed in May 2025
Verified reviewReviewed: 28 April 2025 · Stayed in April 2025
Verified reviewI loved the 'no mess no fuss' approach. The concept is good and I loved the bed. Super comfortable yet not soft.
Check-in did not work but the lady on the phone sorted the problem out within 15 mins. It may be problems outside of your control but it was testing.
Reviewed: 18 April 2025 · Stayed in April 2025
Verified reviewReviewed: 27 March 2025 · Stayed in March 2025
Verified reviewThe Rondo is unstaffed so I am not rating for staff. I experienced an initial issue with check in computer needing a reboot. The help phone number was staffed and responded quickly but one wonders about not having anyone there to deal with issues that might pop up. I think you have the price benefit and have to deal with that worry, or book elsewhere. Rondo was very nice barring that hiccup.
I wish that there was a bedside table and that there was a info card describing how to work the thermostat and the electric window blinds.
Reviewed: 24 March 2025 · Stayed in March 2025
Verified reviewReviewed: 6 March 2025 · Stayed in February 2025
Verified reviewThe check-in was easy, the room was confortable and the location was perfect.
The temperature in the room was a little bit low when I arrived.
Reviewed: 4 March 2025 · Stayed in March 2025
Verified reviewEasy to access
Reviewed: 2 February 2025 · Stayed in February 2025
Verified reviewIt was clean, spacious, well set up and a nice atmosphere!
Reviewed: 24 January 2025 · Stayed in January 2025
Verified reviewReviewed: 7 January 2025 · Stayed in January 2025
Verified reviewGreat location, quiet and near the Wil train station. The room was spacious and very clean :).
Reviewed: 28 December 2024 · Stayed in December 2024
Verified reviewReviewed: 13 December 2024 · Stayed in December 2024
Verified reviewCancelation not reimbursed!
Dear Pedro António, thank you very much for your feedback. We are sorry to read that you did not have a good experience with us. We sincerely apologize for the inconvenience. Could something have gone wrong with your cancellation? You are welcome to tell us about your problem in a separate email so that we can get to the bottom of it. Kind regards, Hotel Rondo
Dear Pedro António, thank you very much for your feedback. We are sorry to read that you did not have a good experience with us. We sincerely apologize for the inconvenience. Could something have gone wrong with your cancellation? You are w… Show more
Reviewed: 3 December 2024 · Stayed in December 2024
Verified reviewClean, modern and good location.
Dear Alexis, thank you very much for your feedback. We are delighted to read that you enjoyed your stay with us! We are already looking forward to your next visit! Kind regards, Hotel Rondo
Reviewed: 11 November 2024 · Stayed in November 2024
Verified reviewReviewed: 10 November 2024 · Stayed in November 2024
Verified reviewsuper clean, beds very comfortable, great location near the station, free parking
Dear Barbara, thank you very much for your feedback. We are pleased to read that you enjoyed your stay with us! We would be delighted to welcome you back again. Kind regards, Hotel Rondo
Reviewed: 10 November 2024 · Stayed in October 2024
Verified reviewReviewed: 16 October 2024 · Stayed in October 2024
Verified reviewEverything
Nothing
Reviewed: 15 October 2024 · Stayed in October 2024
Verified reviewReviewed: 11 October 2024 · Stayed in September 2024
Verified reviewlocation is good, very convenient and close to train station. has supermarket near by and restrant not far away
quit noisy. very close to road, and since the room is big and building quite hollow, even more noisy
Reviewed: 28 September 2024 · Stayed in September 2024
Verified reviewReally close to the train station , comfortable bed and clean
The tv was a little bit hard to figure out but it didnt really matter we had a great stay
Dear Athina, thank you very much for your feedback. We are pleased to read that you enjoyed your stay with us. We would be delighted to welcome you again. Kind regards, Hotel Rondo
Reviewed: 27 September 2024 · Stayed in September 2024
Verified reviewLocation
Not enough chairs
Dear George, thank you very much for your feedback. We are pleased to read that you enjoyed your stay with us. We would be delighted to welcome you again. Kind regards, Hotel Rondo