Reviews of Royal Hotel - Urban Living 4 stars
Schwarzwaldallee 179, 4058 Basel, Switzerland

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Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewNext to the train station. Beware: This is not the one for most international trains. Big parking opposite the street. SFR 25 for one night. Very close to the messe.
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Reviewed: 31 August 2025 · Stayed in August 2025
Verified reviewThe room was big and comfortable . Close to the center of Bazel
Reviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff were very friendly and helpful. We forgot our key, but it was easy to request a replacement even after 6:00 pm. The location was convenient, with easy access to public transport. The room was bright and airy.
The sofa bed and single were uncomfortable. Although we booked the room for five people, it was only equipped with two cups, two glasses, and a single chair. It would be perfect for only 2 guests.
Reviewed: 28 August 2025 · Stayed in August 2025
Verified reviewReviewed: 27 August 2025 · Stayed in June 2025
Verified reviewReviewed: 26 August 2025 · Stayed in August 2025
Verified reviewEasy checking, nice staff and very helpful. Rooms were ok, nothing special, but fine.
Breakfast was ok, I booked a room with 3 beds and only had 2, beds are so so
Reviewed: 21 August 2025 · Stayed in August 2025
Verified reviewReviewed: 18 August 2025 · Stayed in August 2025
Verified reviewStaffordshire very welcoming and helpful. Family room was a good size.
Reviewed: 16 August 2025 · Stayed in August 2025
Verified reviewThe room was spacious and quiet, despite that the hotel is located at the train station.
The bathroom needs to be cleaned much better; there is black and yellow mold in the shower area.
Reviewed: 15 August 2025 · Stayed in August 2025
Verified reviewReviewed: 13 August 2025 · Stayed in August 2025
Verified reviewReviewed: 12 August 2025 · Stayed in August 2025
Verified reviewIt was clean and comfortable
I didn’t realise the pretty was an automated check in after 4 pm. I arrived at 11 pm. I pressed the intercom to speak to someone, they spoke to me, asked for my name, then hung up. I thought they might come to the door to explain but nothing happened. Eventually I re-read your email and saw the online check in.
Reviewed: 9 August 2025 · Stayed in August 2025
Verified reviewThe location was convenient. The property was clean and comfortable
The facilities were average
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewLarge room Good facilities
Quite expensive
Reviewed: 8 August 2025 · Stayed in August 2025
Verified reviewNice staff. Room was clean and well quipped.
Bed wasn't too comfy.
Reviewed: 2 August 2025 · Stayed in July 2025
Verified reviewReviewed: 31 July 2025 · Stayed in July 2025
Verified reviewGreat location for trams and trains. Lovely room and well equipped.
Reviewed: 30 July 2025 · Stayed in July 2025
Verified reviewI was very impressed by the easy check-in, and the first impression was that the whole place was very clean, lovely spacious room with good housekeeping, so towels etc was cleaned and a fresh one replaced. There are plenty of sockets for use and storage space for clothes, etc. Very good value for money and a brilliant location for my needs. Close to the train station, trams and bus. There was even a McDonald's across the road win win!
The soap dispenser was a strange thing to use.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewGreat location, large room
Shower heat was a little inconsistent.
Reviewed: 28 July 2025 · Stayed in July 2025
Verified reviewReviewed: 26 July 2025 · Stayed in July 2025
Verified reviewReally friendly and helpful lady on reception. Breakfast was really fresh and good.
Reviewed: 22 July 2025 · Stayed in July 2025
Verified reviewVery convenient for public transport even if arriving at Basel man station. The number 2 or 6 tram runs to the Badische station directly opposite the hotel.
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewVery clean, friendly staff and very good location walking distance to the train station and public transport
Reviewed: 19 July 2025 · Stayed in July 2025
Verified reviewReviewed: 19 July 2025 · Stayed in July 2025
Verified reviewClean and accessible.The staff was kind and friendly.