8.5

Reviews of Ruby Claire Hotel Geneva

Rue du Rhône 46, 1204 Geneva, Switzerland

  • Letizia

    Reviewed: 4 September 2025 · Stayed in August 2025

    Verified review

    Location is fantastic, all very cool

  • Loynes

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review

    Location

    The breakfast was basic

    Property response:

    Hey Loynes, Thank you for sharing your feedback. We're glad to hear that you found our central location handy for your stay. We agree, being steps from Lac Léman and Geneva’s historic centre offers our guests an excellent base for exploring. Regarding breakfast, we're sorry to hear it didn't meet your expectations. Our aim is to provide a simple, high-quality selection that gets your day off to a good start without being overly complicated. We appreciate your feedback, and we'll take it into account as we continually work to improve our services. We hope to welcome you back to Ruby Claire in the future, perhaps for another chance to win you over with our down-to-earth service. Your Ruby Claire Team

    Hey Loynes, Thank you for sharing your feedback. We're glad to hear that you found our central location handy for your stay. We agree, being steps from Lac Léman and Geneva’s historic centre offers our guests an excellent base for explorin… Show more

    Ruby Claire Hotel Geneva
    3 September 2025
  • Ahmad

    Reviewed: 2 September 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Arturas

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review

    Centrally located.

    Registration is on 7th floor. 2/3 elevators we’re working. Window view is into inner part of the building facing another window.

    Property response:

    Hey Arturas, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our prime location, right in the heart of Geneva. We understand that having the reception on the 7th floor might be a bit unusual, but it's part of our unique charm and allows us to provide a rooftop bar experience for our guests upon arrival. We're sorry to hear about the elevators. We want to ensure a smooth and comfortable journey for all our guests. We'll definitely look into this. Regarding the view, our central location offers urban views, and while not all rooms have scenic views, we aim to provide a comfortable stay with our Lean Luxury philosophy. We hope to welcome you back to Ruby Claire soon. Your Ruby Claire Team

    Hey Arturas, Thank you for taking the time to share your feedback. We're pleased to hear that you appreciated our prime location, right in the heart of Geneva. We understand that having the reception on the 7th floor might be a bit unusua… Show more

    Ruby Claire Hotel Geneva
    2 September 2025
  • 3.0 Poor
    Samuel

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • Nicole

    Reviewed: 1 September 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Xiu

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review
  • Danilo

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Our room was spacious, clean, and comfortable. We loved the option of taking a complimentary drink instead of daily cleaning – much better than bothering the staff, and the cocktail was excellent. You can always grab extra towels whenever needed, which was convenient. The staff were genuinely kind, and breakfast was varied and plentiful. It’s not cheap, but compared to what you get – and to the surrounding price level in Geneva – it’s actually good value. Finally, the location is perfect: a strategic base for exploring the city and enjoying the nightlife. Highly recommended.

    Property response:

    Hey Danilo, We're absolutely chuffed to read your glowing review. It's brilliant to know that you found our rooms spacious, clean, and comfortable. Our approach to Lean Luxury focuses on offering our guests what they truly need, and it seems like we hit the mark with the complimentary drink option and the extra towels. We're also delighted that our team made a positive impact on your stay. They work tirelessly to provide the best down-to-earth service, and it's always rewarding to hear such kind words. Your compliments about our breakfast and the value we offer, considering Geneva's price level, are truly appreciated. We aim to provide a top-notch experience without breaking the bank. Finally, we're glad you enjoyed our prime location. As you mentioned, Ruby Claire is just steps away from Lac Léman and Geneva’s historic centre, making it a perfect spot for exploring charming boutiques and enjoying the nightlife. Thanks again for your high recommendation. We look forward to welcoming you back for another great stay at Ruby Claire. Your Ruby Claire Team

    Hey Danilo, We're absolutely chuffed to read your glowing review. It's brilliant to know that you found our rooms spacious, clean, and comfortable. Our approach to Lean Luxury focuses on offering our guests what they truly need, and it see… Show more

    Ruby Claire Hotel Geneva
    1 September 2025
  • Sarah

    Reviewed: 31 August 2025 · Stayed in August 2025

    Verified review

    Excellent location, and the rooftop area is very welcoming and comfortable.

    Property response:

    Hey Sarah, Thank you for taking the time to share your experience at Ruby Claire. We're over the moon to hear that you found our location excellent and enjoyed our welcoming and comfortable rooftop area. It's always a pleasure to know that our guests can appreciate the perks of our central location and the unique spots within our hotel. We're looking forward to welcoming you back soon for another memorable stay. Your Ruby Claire Team

    Hey Sarah, Thank you for taking the time to share your experience at Ruby Claire. We're over the moon to hear that you found our location excellent and enjoyed our welcoming and comfortable rooftop area. It's always a pleasure to know th… Show more

    Ruby Claire Hotel Geneva
    1 September 2025
  • See the hotel
  • Mahnaz

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • Toby

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Basically everything: Staff. Food. Drinks. Breakfast variety (mainly cold food). Location. Large bar/restaurant area. Roof terrace. Shower (powerful rainfall). Bathroom products. Quality of sleep. Speed and ease of check-in and check-out. Value for money (in Switzerland!).

    - No kettle/coffee in the room --> They had a library/hot drinks room but how to get boiling water from the tap wasn't the clearest and the cups were takeaway ones. - Not really anywhere to put away non-hanging items. - Not many places to hang towels

    Property response:

    Hey Toby, Huge thanks for your detailed review. We're ecstatic to hear that you enjoyed so many aspects of your stay at Ruby Claire, from our down-to-earth service and food to the powerful rainfall shower and bathroom products. We're glad you found our check-in and check-out process swift and easy, and that you felt you got good value for your money. We appreciate your feedback regarding the kettle and storage situation in the room. As part of our Lean Luxury philosophy, we offer complimentary coffee in our Galley on each floor and freshly brewed coffee at our 24/7 bar. Our hosts are always available to guide you through it. If you'd prefer a proper wardrobe, we can always try to find you another room, or you can make a note on your booking to ensure you get one. Thank you for your understanding and for choosing to stay with Ruby Claire. We hope to welcome you back soon. Your Ruby Claire Team

    Hey Toby, Huge thanks for your detailed review. We're ecstatic to hear that you enjoyed so many aspects of your stay at Ruby Claire, from our down-to-earth service and food to the powerful rainfall shower and bathroom products. We're glad … Show more

    Ruby Claire Hotel Geneva
    1 September 2025
  • Bretta

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Abu

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Room was stylish and overall comfy. Hotel seemed modern. location was good and accessible via bus/tram and train.

    room was bit small.

    Property response:

    Hey Abu, Thank you for sharing your impressions of your stay with us. It's fantastic to hear that you appreciated our stylish rooms and found them comfortable. Our modern decor is part of our Lean Luxury philosophy, and we're delighted it resonated with you. We're also thrilled that you found our location convenient for your travels. Being steps from Lac Léman and Geneva’s historic centre, we do agree that our hotel is in a prime spot for exploring. We understand that you found the room a bit small. Our rooms are designed to be compact yet comfortable, emphasising the essentials without compromising on a high-quality experience. We hope this added to the charm of your stay. We appreciate your feedback and look forward to welcoming you back to Ruby Claire in future. Your Ruby Claire Team

    Hey Abu, Thank you for sharing your impressions of your stay with us. It's fantastic to hear that you appreciated our stylish rooms and found them comfortable. Our modern decor is part of our Lean Luxury philosophy, and we're delighted it … Show more

    Ruby Claire Hotel Geneva
    1 September 2025
  • Nancy

    Reviewed: 30 August 2025 · Stayed in August 2025

    Verified review

    Love the location and the fun & funky style of the common areas. It was clean and quiet.

    Nothing, it was perfect place for my stay in Geneva.

    Property response:

    Hey Nancy, Thank you for sharing your feedback. We're over the moon to hear that you enjoyed your stay with us at Ruby Claire. It's wonderful to know that our central location, fun and funky common areas, and clean, quiet rooms all contributed to making your stay in Geneva perfect. That's exactly what we strive for. We can't wait to welcome you back for another fun, funky, and clean stay. Your Ruby Claire Team

    Hey Nancy, Thank you for sharing your feedback. We're over the moon to hear that you enjoyed your stay with us at Ruby Claire. It's wonderful to know that our central location, fun and funky common areas, and clean, quiet rooms all contr… Show more

    Ruby Claire Hotel Geneva
    1 September 2025
  • Joann

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The property was in the heart of downtown Geneva. We loved the location. Our room was very quiet.

    The duvets were a bit small for the bed

    Property response:

    Hey JoAnn, Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed our central location, in the heart of downtown Geneva, with easy access to charming boutiques and the historic centre. It's also great to know you appreciated the quietness of our rooms for a restful stay. We've noted your comment about the duvets. We've tried to find a balance between cosiness and practicality, but we understand that personal preferences can vary. We look forward to welcoming you back to Ruby Claire Genf for another visit in the near future. Your Ruby Claire Team

    Hey JoAnn, Thank you for taking the time to share your feedback. We're delighted to hear you enjoyed our central location, in the heart of downtown Geneva, with easy access to charming boutiques and the historic centre. It's also great to … Show more

    Ruby Claire Hotel Geneva
    1 September 2025
  • See the hotel
  • Karol

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The location is good

    Just the check-in timings and no kettle/coffee in the room. Have to go out to the gallery

    Property response:

    Hey Karol, Thanks for taking the time to leave a review. We're delighted to hear that you appreciated our central location, steps from Lac Léman and Geneva’s historic centre. Regarding your feedback about the check-in timings, we've taken note. We understand that flexible check-in times are important for a smooth travel experience. As for the kettle and coffee, as part of our Lean Luxury philosophy, we offer complimentary coffee in our Galley on each floor, and freshly brewed coffee at our 24/7 bar. We feel it's a nice touch as it gives our guests a chance to perhaps meet new people and enjoy a change of scenery. We hope to welcome you back soon and exceed your expectations on your next stay. Your Ruby Claire Team

    Hey Karol, Thanks for taking the time to leave a review. We're delighted to hear that you appreciated our central location, steps from Lac Léman and Geneva’s historic centre. Regarding your feedback about the check-in timings, we've taken… Show more

    Ruby Claire Hotel Geneva
    1 September 2025
  • Melton

    Reviewed: 29 August 2025 · Stayed in August 2025

    Verified review

    The room was clean, very modern design, the room had AC, the bar was nice to visit up on the rooftop. The bathrooms were very nice.

    The location was hard to find at first. We were not made aware ahead of time that you have to go in the mall strip to get to the location. As well as one elevator was down and the elevator buttons were kinda lagging. As you know, in Switzerland, drinks are expensive. The front desk offered us free drinks if we didn’t get our rooms cleaned. They said, “keep the environment eco friendly clean”, but I don’t understand how asking for fresh towels and a clean room will affect the environment.. I don’t know if there is short staff or what but of course we took the free drinks when a cocktail in Switzerland is 20 francs! Additionally, our room was very small for two people for the price we paid.

    Property response:

    Hey Melton, Thank you for taking the time to share your experience at Ruby Claire. It sounds like you enjoyed our clean rooms, modern design, AC, rooftop bar, and our lovely bathrooms. We're delighted to hear that. We understand that our location in the Passage Malbuisson can be a bit of a hidden gem. For easier navigation in the future, we've put up signs to guide the way through the entrances at Rue du Rhône 42 and Rue du Marché 5. As for the elevator being down and the buttons lagging, we appreciate your patience with any inconvenience this may have caused. Our Lean Luxury philosophy focuses on providing essential services and high-quality experiences, and we certainly wouldn't want anything to detract from that. Regarding the offer of free drinks in exchange for not having your room cleaned, it's part of our effort to minimise our environmental footprint by reducing water and energy usage. We wouldn't want to mislead you into thinking that we're short-staffed - it's just one of the ways we try to be more eco-friendly. And finally, we hear you about the room size. Our rooms are designed to be compact but functional, offering everything you need and nothing you don't. We're sorry if this didn't meet your expectations, and we hope this won't deter you from returning for more rooftop cocktails in the future. Your Ruby Claire Team

    Hey Melton, Thank you for taking the time to share your experience at Ruby Claire. It sounds like you enjoyed our clean rooms, modern design, AC, rooftop bar, and our lovely bathrooms. We're delighted to hear that. We understand that our … Show more

    Ruby Claire Hotel Geneva
    1 September 2025
  • Yulia

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review

    The location is perfect - right in the centre, with shops and restaurants nearby. Very clean and stylish rooms, and also nice toiletries in the room. The breakfast is delicious, and I had a meal in a bar in the evening, which was superb and not very pricey.

    I would not feel comfortable staying in the room with someone else - they are quite small (i.e. sink in the room, not in the toilet/bathroom, and the shower is practically inside the room). But for staying solo it was perfect.

    Property response:

    Hey Yulia, Thanks a ton for sharing your experience with us. We're absolutely delighted that you enjoyed our central location with all its charming boutiques, our clean and stylish rooms, and our toiletries. It's fantastic to hear that our breakfast and bar meals hit the spot for you. We understand your point about the room size. Our Lean Luxury philosophy focuses on providing essential comforts in a compact space, and we totally get that the open bathroom concept may not suit everyone's taste when sharing a room. We're glad that you found it perfect for solo stays, though. Should you wish to share a room in the future, please consider our larger room options or make a note on your booking for more privacy. We hope to have the chance to welcome you back for another solo adventure or maybe even a shared stay in one of our larger rooms. Your Ruby Claire Team

    Hey Yulia, Thanks a ton for sharing your experience with us. We're absolutely delighted that you enjoyed our central location with all its charming boutiques, our clean and stylish rooms, and our toiletries. It's fantastic to hear that our… Show more

    Ruby Claire Hotel Geneva
    29 August 2025
  • See the hotel
  • Awad

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • Sianna

    Reviewed: 28 August 2025 · Stayed in August 2025

    Verified review
  • James

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review
  • See the hotel
  • Jeanette

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location is excellent! Walk to Lake Geneva, Old Town, Bot Garden etc. The room was super clean and the bed was comfortable. It is in a very tony part of town (Tiffany, Cartier, Bvlgari, etc.) if this is the shopping you are looking for (we were not.)

    The hotel is hard to find. It has no door off of Rue de Rhone, but rather a door in a mall under the building next to the McDonalds. Reception is on the 7th floor and the rooms are below. Once you figure this out, it is fine, but it was confusing at first. Breakfast is outrageously expensive at 35CFH which is over $40 so we ate elsewhere. It was hard to get coffee in the room. There was something called a galley on each floor which was supposed to have hot water and instant coffee (ewww) but the hot water spigot didn't work, so we went up to the bar for take-away coffee each morning.

    Property response:

    Hey Jeanette, Thank you for your detailed feedback. We're thrilled to hear that you appreciated our central location, just a stone's throw away from Lake Geneva, Old Town, and the Botanic Garden. It's great to hear that you found our rooms super clean and the bed comfortable. We understand that locating our hotel initially may have been a bit confusing. As part of our Lean Luxury philosophy, we're nestled in the Passage Malbuisson, indeed a bit of a hidden gem. To make things easier, we've put up signs at Rue du Rhône 42 and Rue du Marché 5 to guide guests through the entrances. We're sorry to hear about your experience with the coffee in our Galley. We aim to provide complimentary coffee in our Galley on each floor, plus we have freshly brewed coffee available at our 24/7 bar. We'll definitely take your feedback on board to ensure a smoother coffee experience for all our guests. As for breakfast, we understand that everyone has different preferences when it comes to starting their day. We're sorry if ours didn't meet your expectations. We'll consider your feedback as we continually work to enhance our services and offerings. We hope to welcome you back to Ruby Claire and promise a smoother and even more enjoyable stay next time. Your Ruby Claire Team

    Hey Jeanette, Thank you for your detailed feedback. We're thrilled to hear that you appreciated our central location, just a stone's throw away from Lake Geneva, Old Town, and the Botanic Garden. It's great to hear that you found our rooms… Show more

    Ruby Claire Hotel Geneva
    27 August 2025
  • Enrica

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Location is really convenient , close to center and lake .

    Property response:

    Hey Enrica, Thanks a lot for your review. We're really pleased to hear that you found our central location convenient. Being just steps away from Lac Léman and Geneva’s historic centre is definitely a plus, isn't it? It's great to know that you were able to take advantage of our prime location during your stay. We hope to welcome you back to Ruby Claire soon for more exploration of charming boutiques and beautiful lake views. Your Ruby Claire Team

    Hey Enrica, Thanks a lot for your review. We're really pleased to hear that you found our central location convenient. Being just steps away from Lac Léman and Geneva’s historic centre is definitely a plus, isn't it? It's great to know tha… Show more

    Ruby Claire Hotel Geneva
    27 August 2025
  • Leong

    Reviewed: 26 August 2025 · Stayed in August 2025

    Verified review

    Very original concept. What other hotel do you know of has a guitar amp in every room, and allows you to borrow one of their guitars to play in your hotel room? Free drinks if you choose not to have your room tidied up everyday is good. The fact that the hotel is right in central Geneva (walking distance to old town, and the famous fountain) was fantastic.

    Bed frame corners are a safety hazard. Due to space constraint, you will inevitably slam your legs on those bed frame corners as you walk pass it given the tight spacing between bed and wall. So, be careful. Would be nice if Geneva free transport card is provided upon check-in instead of needing to request for it. I assume many miss out on free local transport because of this

    Property response:

    Hey Leong King, Thanks for reviewing your visit. We're thrilled to hear you found our concept original and enjoyed the unique touches we add to our rooms, like the guitar amps. We aim to offer a one-of-a-kind experience, and it sounds like we were able to do just that for you. It's also great to hear that you appreciated our initiative to reward guests with free drinks for opting out of daily room cleaning, and that you found our central location convenient for exploring Geneva's old town and the famous fountain. We regret to hear about your concerns regarding the bed frame corners. We appreciate your feedback and will certainly keep it in mind as we constantly evolve our hotel experience. We also take note of your suggestion about the Geneva transport card. We always aim to make our guests' stay as comfortable and convenient as possible, and we're grateful for your feedback to help us do exactly that. We hope to welcome you back to Ruby Claire soon for another stay filled with music and memorable moments. Your Ruby Claire Team

    Hey Leong King, Thanks for reviewing your visit. We're thrilled to hear you found our concept original and enjoyed the unique touches we add to our rooms, like the guitar amps. We aim to offer a one-of-a-kind experience, and it sounds like… Show more

    Ruby Claire Hotel Geneva
    28 August 2025
  • See the hotel
  • Anonymous

    Reviewed: 25 August 2025 · Stayed in August 2025

    Verified review

    Highly recommended for short stay terms.

    Property response:

    Hey Sunshine, Thanks for your kind words and for recommending Ruby Claire. We're delighted to hear that you found us ideal for short-term stays. We take great pride in our Lean Luxury philosophy, which aims to provide everything our guests need and nothing they don't, for a comfortable and hassle-free stay, no matter how brief. We look forward to welcoming you back for another enjoyable stay, whether short or long. Your Ruby Claire Team

    Hey Sunshine, Thanks for your kind words and for recommending Ruby Claire. We're delighted to hear that you found us ideal for short-term stays. We take great pride in our Lean Luxury philosophy, which aims to provide everything our guests… Show more

    Ruby Claire Hotel Geneva
    26 August 2025
  • Showing 1 - 25

Loading

Guests also reviewed these properties:

The guest reviews express the personal opinions of Booking.com customers who filled out a questionnaire after their stay at the hotel. These opinions do not necessarily represent the views of Booking.com. See our Review Guidelines

Loading...