Reviews of Ruby Mimi Hotel Zurich
Beatenplatz 4, City Centre, 8001 Zürich, Switzerland
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Reviewed: 7 September 2025 · Stayed in September 2025
Verified reviewLocation , clean , staff were great
Rooms had no place to put anything , small basic ,
Reviewed: 6 September 2025 · Stayed in September 2025
Verified reviewcentral location. easy walk from train station
translucent walls for toilet and shower. no one want to see someone on the toilet
Reviewed: 5 September 2025 · Stayed in September 2025
Verified reviewLocation ONLY.
Staff not professional in hospitality management. Some essential elements are missing from the room: - No phone to connect the reception “In case of emergency , or customers wellbeing required some attention” - No mini fridge on the room if you want a cold water or if you need to keep some things in cool conditions. - if you need to iron your clothes, you should use a common room where everyone can come to wash their stuff of buy something from the vending machines in that room. - if you need slippers you have to pay & collect from vending machine. - Toilet & shower area are very small even if you pay for a bigger room… the extra space is not used to facilitate the requirement !!!
Reviewed: 5 September 2025 · Stayed in August 2025
Verified reviewProperty was amazing and so was the location. I don’t think there’s a better located hotel in Zurich! The rooms are large and clean!
No fridge in the room to keep drinks cold
Reviewed: 5 September 2025 · Stayed in July 2025
Verified reviewLocation!
Reviewed: 4 September 2025 · Stayed in August 2025
Verified reviewAmazing breakfast, definitely book it ahead of time.
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 3 September 2025 · Stayed in September 2025
Verified reviewLovely boutique hotel within minutes from Zurich train station. The main shopping street Bahnhofstrasse is close by.
None, really. If one was sensitive to traffic noise, one could hear that in the middle of the night.
Hey Rosnah, Thank you for your delightful review. We're thrilled to hear that you appreciated our hotel's central location, just minutes away from the Zurich train station and close to the main shopping street, Bahnhofstrasse. It's true that being in the heart of Zurich city life can sometimes come with a bit of hustle and bustle. We hope that it didn't detract too much from your overall experience and that the convenience of our location more than made up for it. We look forward to welcoming you back to Ruby Mimi for another visit in the near future. Your Ruby Mimi Team
Hey Rosnah, Thank you for your delightful review. We're thrilled to hear that you appreciated our hotel's central location, just minutes away from the Zurich train station and close to the main shopping street, Bahnhofstrasse. It's true t… Show more
Reviewed: 3 September 2025 · Stayed in September 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewReviewed: 2 September 2025 · Stayed in August 2025
Verified reviewLocation was perfect. Very close to Zurich HB which made going around Switzerland very easy.
The room had a very weird set up. The bed was in the middle of the room facing the window with very little space on the sides to get in. Getting water, coffee or tea was very inconvenient. We stayed at the 5th floor and had to go to the galley located at the 1st to 4th floors on the opposite wing just to get water / coffee. No creamers were also available so we had to check the other galleys on the other floors the first time just to realize that none of the galleys had creamers. We complained about the air conditioning not cooling the room and were told it is intended only as an air circulator for ventilation purposes. Its temperature is dependent on the outdoor temperature. It was very warm outside on our first day, hence, the room was also very warm that we even had to request for a fan (which I appreciate they had provided to us). Good thing that the next days were cooler so we didn't need the fan anymore. The shower has a glass enclosure that can be partially covered by a curtain, which may be an issue for other guests.
Hey Elaine Marie, Firstly, we're really pleased to hear you appreciated our central location, making your exploration of Switzerland a breeze. That's one of the things we love about Ruby Mimi's location, too. However, we're sorry to hear about the discomfort you experienced during your stay. We understand that the unique design of our rooms might not be to everyone's liking. As part of our Lean Luxury philosophy, we've designed our rooms to maximise space, but we hear your feedback. We also note your comments about the Galley and the air conditioning. We're glad to hear that the team could provide a fan for you and hope that it made your stay a bit more comfortable. We appreciate your understanding and patience. Your feedback is valuable to us, and it helps us improve the Ruby Mimi experience. We hope to welcome you back in the future. Your Ruby Mimi Team
Hey Elaine Marie, Firstly, we're really pleased to hear you appreciated our central location, making your exploration of Switzerland a breeze. That's one of the things we love about Ruby Mimi's location, too. However, we're sorry to hear … Show more
Reviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 1 September 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 31 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewReviewed: 29 August 2025 · Stayed in August 2025
Verified reviewThe staff at Ruby Mimi Hotel were lovely, helpful and accomodating. The breakfast and coffee was some of the best we’ve had amongst our travels. Overall a charming hotel and would happily stay again.
The room is a bit small
Reviewed: 29 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewThe staff who were super helpful and extremely polite and the location which was perfect
Even though I was supposed to check the facilities before booking, I was simply under the impression that the hotel had basic things like fridge, electric kettle, etc. which turned out to be incorrect and on top of that, we had absolutely no daily cleaning. The room was extremely small, unfortunately I think I paid double the amount of a very good standard hotel (I had to cancel my extension here due to the cramped room and no facilities). In short, we got a very very mediocre hotel at a very very high price.
Hey Mohamad, Thanks for taking the time to share your feedback. We're glad to hear that you appreciated our helpful team and the location of Ruby Mimi. We understand your disappointment regarding the lack of certain amenities in the room. Our Lean Luxury philosophy focuses on providing the essentials in a high-quality and modern way, which is why we have chosen not to include minibars or kettles in the rooms. Instead, we offer free hot drinks and a Maxi bar in our Galleys, and a 24/7 bar for snacks and drinks. Regarding the daily cleaning, our guests can choose it every three days, with a complimentary drink offered for the latter option. This is one of the ways we try to be more environmentally conscious, but we understand if this didn't meet your expectations. We're sorry to hear that you found the room too small. For future stays, you might want to consider our larger Loft or Star rooms, which offer more space. We're truly sorry that the overall experience didn't live up to your expectations. We hope to get another chance to welcome you back and offer you a better experience. Your Ruby Mimi Team
Hey Mohamad, Thanks for taking the time to share your feedback. We're glad to hear that you appreciated our helpful team and the location of Ruby Mimi. We understand your disappointment regarding the lack of certain amenities in the room.… Show more
Reviewed: 27 August 2025 · Stayed in July 2025
Verified reviewReviewed: 27 August 2025 · Stayed in August 2025
Verified reviewWe really loved this hotel, walking distance to train and bus, and site seeing. You can leave your bags, before checking in or after checking out to make the most of your stay without carting your luggage around. We were given drink vouchers if we didn’t want our room serviced, I thought that was great so had a yummy pizza a desert and a cocktail at the bar. Huge thanks to Michelle and Robert, you made our stay extra special👌
Nothing
Hey Michelle, We're truly delighted to read your wonderful review. It's fantastic to hear that you loved your stay at Ruby Mimi and found our location convenient for your travels. We're glad that our luggage storage service and our room servicing option made your stay even more enjoyable. High-fives all around for Michelle and Robert – they'll be thrilled to know they made your stay extra special. Our team, as the heart of our hotel, always thrives on making our guests' stays memorable. Your feedback is invaluable, and we can't wait to welcome you back for another down-to-earth service experience at Ruby Mimi. Your Ruby Mimi Team
Hey Michelle, We're truly delighted to read your wonderful review. It's fantastic to hear that you loved your stay at Ruby Mimi and found our location convenient for your travels. We're glad that our luggage storage service and our room se… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewAmazing location, great restaurant and bar .
Our room was way too tiny . My husband had to go to the lobby at 5am because he could no longer sleep in it .
Hey Kimberlee, Thank you for taking the time to share your thoughts with us. It's wonderful to hear that you enjoyed our prime location, as well as the restaurant and bar. We take pride in providing a down-to-earth service in an upbeat atmosphere. We're sorry to hear that the size of the room didn't meet your expectations. Our Lean Luxury philosophy means we optimise space in our rooms to provide our guests with the essentials they need without any unnecessary extras. However, we understand that everyone has different space needs and preferences. For a future visit, you might want to explore some of our larger room options. We have a variety of room sizes to cater to different needs, and we're sure we can find something more comfortable for you and your husband. We appreciate your understanding and thank you for your constructive feedback. We hope to welcome you back to Ruby Mimi for a more comfortable stay in the future. Your Ruby Mimi Team
Hey Kimberlee, Thank you for taking the time to share your thoughts with us. It's wonderful to hear that you enjoyed our prime location, as well as the restaurant and bar. We take pride in providing a down-to-earth service in an upbeat atm… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewExcellent location and wonderful room with bright light and access to open doors. It feels very modern and clean. Could have stayed longer.
Only negative would be no tea/coffee in the room but there was access to facilities on every floor so not too bad.
Hey William, We're absolutely delighted to hear such positive feedback about your stay at Ruby Mimi. Your kind words about our excellent location, the brightness, and the modern, clean feel of the room have truly made our day. It's fantastic to hear that you would have loved to stay even longer. Regarding in-room tea and coffee facilities, we've adopted a Lean Luxury philosophy, where we forgo these in-room amenities but provide complimentary hot drinks in our Galleys on each floor. We see it as a little adventure - a chance to stretch your legs and maybe meet some fellow travellers on your way. We're pleased to hear that this wasn't too much of an inconvenience for you, and we hope to welcome you back for another stay - hopefully, a longer one this time. Your Ruby Mimi Team
Hey William, We're absolutely delighted to hear such positive feedback about your stay at Ruby Mimi. Your kind words about our excellent location, the brightness, and the modern, clean feel of the room have truly made our day. It's fantast… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified reviewWalking distance to Zurich HB train station. Restaurants, shops and water near.
Room was very tiny, but decorated cute and was comfy and quiet on the 6th floor.
Hey Julie, Thanks for sharing your review. We're thrilled to hear that you enjoyed our central location, which is close to Zurich Central Station, restaurants, shops, and the water. We aim to provide a stay that is as convenient as it is comfortable. We understand your comment on the room size. Our Lean Luxury philosophy includes optimising space to keep things efficient and cosy, and we're glad you found the room to be comfortable and quiet, and appreciated the décor. Your feedback is invaluable to us, and we hope to welcome you back to Ruby Mimi for another stay in the heart of Zurich. Your Ruby Mimi Team
Hey Julie, Thanks for sharing your review. We're thrilled to hear that you enjoyed our central location, which is close to Zurich Central Station, restaurants, shops, and the water. We aim to provide a stay that is as convenient as it is c… Show more
Reviewed: 26 August 2025 · Stayed in August 2025
Verified review